Utilities in <u>Cragg Vale

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A Complete Guide to Utilities in Cragg Vale

If you've moved and have questions about Cragg Vale? Our complete guide to utilities in Cragg Vale is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Cragg Vale water and sewerage. Keep reading to learn everything about utilities in Cragg Vale.

About Cragg Vale, West Yorkshire

Cragg Vale HX7 has a population of 650 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Cragg Vale?

Cragg Vale water utilities are supplied by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

How to reach your water provider in Cragg Vale

Calling a phone number for Yorkshire Water is just one method of contact to discuss your Cragg Vale water issues.

In the table below you will find the telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Water rates in Cragg Vale

Water bill in Cragg Vale

Water rates in Cragg Vale will vary depending on if your home has a water meter or not. You can easily find out whether your Cragg Vale water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Cragg Vale water rates will have a meter number listed on their water bills.

Metered Customers in Cragg Vale

Customers with a water meter at their Cragg Vale home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Cragg Vale home.

Unmetered Customers in Cragg Vale

Customers who don't have a meter at their Cragg Vale home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Cragg Vale home.

Water rates for unmetered customers in Cragg Vale will be based on the rateable value of your home. The rateable value part of your Cragg Vale water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Cragg Vale might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Cragg Vale?

The average water bill Cragg Vale residents are being charged is £15.50 each month, that's £186 annually.

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How do I pay my Cragg Vale water bill?

First, you must sign up and register with Yorkshire Water. After you've registered with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Cragg Vale bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cragg Vale?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cragg Vale HX7, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cragg Vale Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Cragg Vale have about their water supply.

Frequently Asked Questions About Water in Cragg Vale

Is the tap water in Cragg Vale safe to drink?

Yes! The tap water is safe to drink in Cragg Vale. You can rest assured that Cragg Vale water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Cragg Vale water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cragg Vale water to make it drinkable.

Where does the water in Cragg Vale come from?

There are three main sources of water that supply Cragg Vale:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cragg Vale

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Cragg Vale is fewer than 60ppm, this means the water in in Cragg Vale is rated as soft water.

What does this mean?

The clean water supply to your home in Cragg Vale contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Cragg Vale.

Cragg Vale No Water

If you don't have any running water in your Cragg Vale home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Cragg Vale.

If there is no water at your Cragg Vale home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Cragg Vale.

If your home has no cold water, not even a trickle, contact Yorkshire Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Cragg Vale water leak or flooding

Cragg Vale water problems could be anything from flooding or a leak, to a burst water main in your Cragg Vale home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Cragg Vale property, you must do one of the following as soon as possible:

  1. Contact Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Yorkshire Water website and fill out the online form.

Why does the water in Cragg Vale taste strange?

If you find the taste or smell is different with your Cragg Vale water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Cragg Vale water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Cragg Vale water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Yorkshire Water using the contact information above.

Broadband in Cragg Vale HX7

Cragg Valeinternet connected globe

The broadband speed you get at your Cragg Vale home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Cragg Vale with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cragg Vale Average Download Speed Cragg Vale Average Upload Speed
33.00 Mbps 8.00 Mbps
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The internet connection type you have can have an effect on the speed you get in Cragg Vale. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Cragg Vale?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points that you should consider when searching for a broadband provider in Cragg Vale.

Availability

The first thing to consider when searching for a broadband provider in Cragg Vale is what's available. Whilst many homes in Cragg Vale should have access to superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Cragg Vale?

  • Fibre broadband
    • This is fastest connection that's currently available in Cragg Vale
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Cragg Vale homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Cragg Vale.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Cragg Vale.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Cragg Vale broadband cost

Cragg Vale broadband bill

Another important consideration is the price you pay for broadband in Cragg Vale. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a internet connection in Cragg Vale. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Cragg Vale Broadband Reliability

The reliability of the broadband connection is in Cragg Vale also needs consideration, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Cragg Vale home is going to be important.

Cragg Vale broadband customer support

Our final tip, the customer service of your Cragg Vale broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when selecting an internet provider in Cragg Vale.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cragg Vale ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Cragg Vale?

The average speed of broadband in Cragg Vale is:

Cragg Vale Average Download Speed Cragg Vale Average Upload Speed
33.00 Mbps 8.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Cragg Vale, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Cragg Vale home. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Take a look at this table to find out which speed you should pick when signing up for broadband in Cragg Vale.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Cragg Vale

Corded telephone area code Cragg Vale

The telephone dialling code, sometimes called the area code, for Cragg Vale is 01806. If you're calling somebody in Cragg Vale, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Cragg Vale call cost?

If you have a call plan with your mobile or landline tariff, the phone call should be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Cragg Vale

Residents of Cragg Vale are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Cragg Vale home to the gas network and electricity grid.

In many cases you won't need to speak to the Cragg Vale distribution network operator, but if you do, you can easily find out which DNO is responsible for Cragg Vale in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Cragg Vale

The electricity distribution network operator for Cragg Vale is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cragg Vale

There are no power plants within a 10 mile radius of Cragg Vale.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Cragg Vale

If you've ever wondered which municipalities are nearby Cragg Vale, in the below table you will find the five closest municipalities to Cragg Vale.

Closest five municipalities to Cragg Vale
Municipality Distance from Cragg Vale
Mytholmroyd -
Heptonstall -
Hebden Bridge -
Todmorden 3.77 miles
Cornholme 3.77 miles