Utilities in <u>Crediton

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Your Complete Guide to Utilities in Crediton

Are you moving and want to know more about Crediton? Our complete guide to utilities in Crediton will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Crediton water and sewerage. Keep reading to learn everything about utilities in Crediton.

About Crediton, Devon

Crediton EX17 has a population of 7,835 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Crediton?

Crediton water utilities are supplied by South West Water. Here are the main contact numbers for South West Water:

Getting in touch with your water supplier for Crediton

Ringing a contact number for South West Water is one of many contact methods to discuss your Crediton water account.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Crediton

Water bill in Crediton

Water rates in Crediton depend on whether your home has a water meter or not. You can easily find out whether your Crediton water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Crediton water rates will have a meter number listed on their water bills.

Metered Customers in Crediton

Customers who have a water meter installed at their Crediton home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Crediton home.

Unmetered Customers in Crediton

Customers that don't have a water meter at their Crediton home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Crediton home.

As an unmetered customer, the rate you pay for water in Crediton is going to be based on the rateable value of your home. The rateable value part of your Crediton water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Crediton may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Crediton?

The average water bill Crediton residents are being charged is £18.17 monthly, which works out at £218 per year.

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How do I pay my Crediton water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Crediton bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Crediton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Crediton EX17, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Crediton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Crediton have about their water supply.

Frequently Asked Questions About Water in Crediton

Is water from the tap in Crediton safe to drink?

Yes! It's safe to drink the tap water in Crediton. You can rest assured that Crediton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Crediton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Crediton water to make it drinkable.

Where does the water in Crediton come from?

There are three main sources of water that supply Crediton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Crediton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Crediton is less than 60ppm, that means the water hardness in in Crediton is rated as soft water.

What does this mean?

The water being supplied to your home in Crediton contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Crediton.

Crediton No Water

If there isn't any running water in your Crediton home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Crediton.

If there is no water at your Crediton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Crediton.

If you don't have any cold water, not even a trickle, contact South West Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Crediton water leak or flooding

Crediton water problems can include anything from a leak, a burst water main, or flooding in your Crediton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Crediton property, you need to do one of the following as quickly as you can:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water website and fill in the form to report the problem.

Why does the water in Crediton taste strange?

If you detect a difference in smell or taste of your Crediton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Crediton water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Crediton water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water using the contact information above.

Internet in Crediton EX17

Creditoninternet connected globe

The speed of your broadband connection at your Crediton home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Crediton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Crediton Average Download Speed Crediton Average Upload Speed
41.25 Mbps 12.50 Mbps
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The internet connection type you have can affect the speed you get at your home in Crediton. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection that's available.

What to look for when choosing an internet provider in Crediton?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points worth considering before choosing an internet provider in Crediton.

Availability

The first thing you need to think about when choosing an internet provider in Crediton is the availability. Whilst many homes in Crediton should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Crediton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Crediton
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Crediton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Crediton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Crediton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Crediton broadband value for money

Crediton broadband bill

Another important consideration is the price you pay for broadband in Crediton. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a broadband connection in Crediton. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Crediton Broadband Reliability

The reliability of the broadband connection is in Crediton also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Crediton home is something to think about.

Crediton broadband technical support

Lastly, the customer service of your Crediton internet connection is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Crediton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Crediton have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Crediton?

The average internet speed in Crediton is:

Crediton Average Download Speed Crediton Average Upload Speed
41.25 Mbps 12.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Crediton, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Crediton house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Have a look at the following table to find out which speed you should choose when signing up for broadband in Crediton.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Crediton

Corded telephone area code Crediton

The landline area code, sometimes called the dialling code, for Crediton is 01363. When making a call to someone in Crediton, and you're located in a different region, you must add 01363 before the number you're trying to call.

How much does an 01363 Crediton call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call is likely to be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Crediton

Residents of Crediton are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Crediton home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Crediton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Crediton right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Crediton

The electricity distribution network operator for Crediton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Crediton

There are no power plants within a 10 mile radius of Crediton.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Crediton

If you've ever wondered which municipalities are close to Crediton, in the table below you can see the five nearest towns and cities to Crediton.

Closest five municipalities to Crediton
Municipality Distance from Crediton
Beacon Heath 6.7 miles
Exwick 6.7 miles
Exeter city centre 7.31 miles
St Thomas 7.95 miles