Utilities in <u>Crewe

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Your Complete Guide to Utilities in Crewe

If you've moved and have questions about Crewe? Our utilities guide to Crewe is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Crewe water and sewerage. Keep reading to learn everything about utilities in Crewe.

About Crewe, Cheshire

Crewe CW1 has a population of 71,722 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Crewe?

Crewe water services are provided by United Utilities. Below are the main phone numbers for United Utilities:

Getting in touch with your water supplier for Crewe

Speaking to an advisor at United Utilities is just one method of contact to deal with your Crewe water issues.

In the table below we have listed the main contact numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also get in touch with United Utilities, by composing a letter or sending an email. You can even send your message through the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Crewe

Water bill in Crewe

Water rates in Crewe depend on whether your home has a water meter or not. It's easy to find out if your Crewe water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Crewe water rates will have a meter number listed on their water bills.

Metered Customers in Crewe

Customers that have a water meter at their Crewe house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Crewe home.

Unmetered Customers in Crewe

Customers that don't have a water meter at their Crewe home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Crewe home.

Water rates for unmetered customers in Crewe is based on the rateable value of your home. The rateable value of your Crewe water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Crewe may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Crewe?

The average water bill Crewe residents are billed is £16.83 each month, that's £202 per year.

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How do I pay my Crewe water bill?

First of all, you will need to register with United Utilities. Once you've registered an account with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Crewe bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Crewe?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Crewe CW1, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Crewe Water Frequently Asked Questions

Below we have answered some common questions that customers in Crewe have about their water supply.

Frequently Asked Questions About Water in Crewe

Is tap water in Crewe safe to drink?

Yes! You can drink the tap water in Crewe. You can rest assured that Crewe water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Crewe water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Crewe water to make it drinkable.

Where does the water in Crewe come from?

There are three main sources of water that supply Crewe:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Crewe

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Crewe is over 201ppm, that means the water hardness in Crewe is rated as hard water.

What does this mean?

The water being supplied to your home in Crewe contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Crewe.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Crewe No Water

If there isn't any running water in your Crewe home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Crewe.

If there is no water at your Crewe home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Crewe.

If your home has no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of United Utilities, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Crewe water leak or flooding

Crewe water problems could be anything from a burst water main or flooding, to a leak in your Crewe home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Crewe property, you need to do one of the following as quickly as you can:

  1. Ring United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the United Utilities website and fill in the form to report the problem.

Why does the water in Crewe taste strange?

If you find the taste or smell is different with your Crewe water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Crewe water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Crewe water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with United Utilities using the contact information above.

Internet in Crewe CW1

Creweinternet connected globe

The speed of your broadband connection at your Crewe home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average connection speed for Crewe with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Crewe Average Download Speed Crewe Average Upload Speed
50.30 Mbps 12.30 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Crewe. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when choosing an internet provider in Crewe?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Crewe.

Availability

The first point to bear in mind whilst choosing an internet provider in Crewe is the availability. The majority of homes in Crewe can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Crewe?

  • Fibre broadband
    • This is fastest connection that's currently available in Crewe
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Crewe homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Crewe.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Crewe.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Crewe broadband value for money

Crewe broadband bill

Another important consideration is the price you pay for broadband in Crewe. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a internet connection in Crewe. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Crewe Broadband Reliability

The reliability of broadband in Crewe must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Crewe home is going to be important.

Crewe broadband technical support

Lastly, the technical support for your Crewe broadband connection is of utmost importance. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Crewe.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Crewe have about broadband internet.

Broadband FAQs

Is the internet fast in Crewe?

The average broadband speed in Crewe is:

Crewe Average Download Speed Crewe Average Upload Speed
50.30 Mbps 12.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Crewe, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Crewe property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should choose when signing up for broadband in Crewe.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Crewe

Corded telephone area code Crewe

The telephone area code, sometimes called the landline dialling code, for Crewe is 01270. When making a call to someone in Crewe, and you're located in a different region, you should add 01270 to the number you'd like to call.

How much does an 01270 Crewe call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Crewe

Residents in Crewe are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Crewe home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Crewe distribution network operator, but should you ever need to, you can quickly find out which DNO covers Crewe right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Crewe

The electricity distribution network operator for Crewe is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Crewe

There are no power plants within a 10 mile radius of Crewe.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Crewe

You might be wondering which municipalities are within reach of Crewe, in the table below you can see the five nearest towns and cities to Crewe.

Closest five municipalities to Crewe
Municipality Distance from Crewe
Nantwich 2.73 miles
Sandbach 6.97 miles
Middlewich 7.03 miles
Mow Cop 7.84 miles
Kidsgrove 7.84 miles