Utilities in <u>Cross Gates

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A Complete Guide to Utilities in Cross Gates

If you just moved and have some questions about Cross Gates? Our comprehensive utilities guide to Cross Gates will help you to find out everything about broadband, area codes, power generation and energy distributors, and Cross Gates water and sewerage. Keep reading to learn everything about utilities in Cross Gates.

About Cross Gates, West Yorkshire

Cross Gates LS15 has a population of 7,770 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Cross Gates?

Cross Gates water services are supplied by Yorkshire Water. Below are the main phone numbers for Yorkshire Water:

How to reach your water provider in Cross Gates

Speaking to an advisor at Yorkshire Water is one of many options to talk about your Cross Gates water account.

Below, you can find the principal telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, by composing a letter or sending an email. You can also submit your request on the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Cross Gates

Water bill in Cross Gates

Water rates in Cross Gates will vary depending on if your home has a water meter or not. It's easy to find out if your Cross Gates water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Cross Gates water rates will have a meter number listed on their water bills.

Metered Customers in Cross Gates

Customers who have a water meter installed at their Cross Gates home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges cover the consumption at your Cross Gates home.

Unmetered Customers in Cross Gates

Customers that don't have a water meter at their Cross Gates home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Cross Gates home.

The rate unmetered customers pay for water in Cross Gates is based on the rateable value of your home. The rateable value of your Cross Gates water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Cross Gates could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Cross Gates?

The average water bill Cross Gates residents are being charged is £15.50 per month, which is £186 annually.

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How do I pay my Cross Gates water bill?

You will first need to register with Yorkshire Water. After you've registered with Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cross Gates bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cross Gates?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cross Gates LS15, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cross Gates Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Cross Gates have about their water supply.

Frequently Asked Questions About Water in Cross Gates

Is tap water in Cross Gates safe to drink?

Yes! It's safe to drink the tap water in Cross Gates. You can rest assured that Cross Gates water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cross Gates water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Cross Gates water to make it drinkable.

Where does the water in Cross Gates come from?

There are three main sources of water that supply Cross Gates:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Cross Gates

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Cross Gates is fewer than 200ppm, that means the water hardness in Cross Gates is rated as medium water.

What does this mean?

The water supply to your home in Cross Gates over. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Cross Gates.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Cross Gates No Water

If you don't have any running water in your Cross Gates home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Cross Gates.

If there is no water at your Cross Gates home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Cross Gates.

If you don't have any cold water, not even a trickle, contact Yorkshire Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Cross Gates water leak or flooding

Cross Gates water problems might include anything from a burst water main or flooding, to a leak in your Cross Gates home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Cross Gates property, you need to do one of the following as quickly as you can:

  1. Ring Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Yorkshire Water website and fill out the online form.

Why does the water in Cross Gates taste strange?

If you detect a difference in smell or taste of your Cross Gates water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Cross Gates water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Cross Gates water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Yorkshire Water via the contact channels listed above.

Broadband Speed in Cross Gates LS15

Cross Gatesinternet connected globe

The broadband speed you get at your Cross Gates home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average broadband speed for Cross Gates with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cross Gates Average Download Speed Cross Gates Average Upload Speed
86.10 Mbps 15.00 Mbps
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The type of internet connection you have can have an effect on the speed you get in Cross Gates. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when picking a broadband provider in Cross Gates?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points that you should consider when picking a broadband provider in Cross Gates.

Availability

The first thing to consider before picking a broadband provider in Cross Gates is what's available. The majority of homes in Cross Gates can take advantage of fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Cross Gates?

  • Fibre broadband
    • This is the fastest type of connection you can get in Cross Gates
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Cross Gates homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Cross Gates.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Cross Gates.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Cross Gates broadband value for money

Cross Gates broadband bill

You should also think about how much it costs for the broadband in Cross Gates. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you sign up to a broadband connection in Cross Gates. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Cross Gates Broadband Reliability

The reliability of broadband in Cross Gates should also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Cross Gates home is something to think about.

Cross Gates broadband customer service

Our final tip, the customer support of your Cross Gates broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Cross Gates.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Cross Gates have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Cross Gates?

The average internet speed in Cross Gates is:

Cross Gates Average Download Speed Cross Gates Average Upload Speed
86.10 Mbps 15.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Cross Gates, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Cross Gates home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Take a look at this table to find out which speed you should choose when getting connected in Cross Gates.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Cross Gates

Corded telephone area code Cross Gates

The telephone dialling code, sometimes called the area code, for Cross Gates is 01806. When making a call to someone in Cross Gates, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Cross Gates call cost?

If calls are included with your landline or mobile tariff, then the call cost should be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Cross Gates

Residents of Cross Gates can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Cross Gates home to the gas and electricity networks.

Most of the time you will never need to ever contact the Cross Gates distribution network operator, but if you do, you can quickly find out which DNO covers Cross Gates below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Cross Gates

The electricity distribution network operator for Cross Gates is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cross Gates

There are no power plants within a 10 mile radius of Cross Gates.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Cross Gates

You might be wondering which municipalities are nearby Cross Gates, in the table below you can see the five closest municipalities to Cross Gates.