Utilities in <u>Crowthorne

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A Complete Guide to Utilities in Crowthorne

If you've moved and have questions about Crowthorne? Our utilities guide to Crowthorne will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Crowthorne water and sewerage. Keep reading to learn everything about utilities in Crowthorne.

About Crowthorne, Berkshire

Crowthorne RG45 has a population of 14,263 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Crowthorne?

Crowthorne water utilities are supplied by South East Water. Here are the main contact numbers for South East Water:

How to reach your water provider in Crowthorne

Calling a phone number for South East Water is just one method of contact to deal with your Crowthorne water problems.

In the table below we have listed the main telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to South East Water

You can also get in touch with South East Water, by composing a letter or sending an email. You can also submit your request on the South East Water website.

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Water rates in Crowthorne

Water bill in Crowthorne

Water rates in Crowthorne depend on whether your home has a water meter or not. You can easily find out whether your Crowthorne water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Crowthorne water rates will have a meter number listed on their water bills.

Metered Customers in Crowthorne

Customers with a water meter at their Crowthorne house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South East Water. Whilst the variable charges are for the consumption at your Crowthorne home.

Unmetered Customers in Crowthorne

Customers that don't have a water meter at their Crowthorne home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Crowthorne home.

As an unmetered customer, the rate you pay for water in Crowthorne will be based on the rateable value of your home. The rateable value calculation of your Crowthorne water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Crowthorne may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Crowthorne?

The average water bill Crowthorne residents are charged is £18.42 per month, which is £221 a year.

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How do I pay my Crowthorne water bill?

First, you must sign up and register with South East Water. Once you've registered an account with South East Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Crowthorne bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South East Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Crowthorne?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Crowthorne RG45, your water supplier is South East Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Crowthorne Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Crowthorne have about their water supply.

Frequently Asked Questions About Water in Crowthorne

Is the tap water in Crowthorne safe to drink?

Yes! You can drink the tap water in Crowthorne. You can rest assured that Crowthorne water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Crowthorne water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Crowthorne water to make it drinkable.

Where does the water in Crowthorne come from?

There are three main sources of water that supply Crowthorne:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Crowthorne

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Crowthorne is over 276ppm, that makes the water hardness in Crowthorne is rated as very hard water.

What does this mean?

The water supply to your home in Crowthorne contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Crowthorne.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Crowthorne No Water

If you don't have any running water in your Crowthorne home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Crowthorne.

If there is no water at your Crowthorne home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Crowthorne.

If your home has no cold water, not even a trickle, contact South East Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South East Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South East Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Crowthorne water leak or flooding

Crowthorne water problems can include anything from flooding or a leak, to a burst water main in your Crowthorne home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Crowthorne property, you should try to do one of the following as long as it's safe to do so:

  1. Call South East Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the South East Water website and fill in the form to report the problem.

Why does the water in Crowthorne taste strange?

If you find the taste or smell is different with your Crowthorne water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Crowthorne water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Crowthorne water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South East Water on the contact details above.

Broadband in Crowthorne RG45

Crowthorneinternet connected globe

The speed of your broadband connection at your Crowthorne home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average connection speed for Crowthorne with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Crowthorne Average Download Speed Crowthorne Average Upload Speed
89.00 Mbps 19.50 Mbps
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The internet connection type you have can have an effect on the speed you get in Crowthorne. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What should you consider when searching for a broadband provider in Crowthorne?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Crowthorne.

Availability

The first point to bear in mind when searching for a broadband provider in Crowthorne is the availability. Whilst many homes in Crowthorne can take advantage of superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Crowthorne?

  • Fibre broadband
    • This is fastest connection that's currently available in Crowthorne
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Crowthorne homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Crowthorne.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Crowthorne.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Crowthorne broadband price

Crowthorne broadband bill

You also need to consider the monthly cost of broadband in Crowthorne. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a broadband connection in Crowthorne. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Crowthorne Broadband Reliability

The reliability of the broadband connection is in Crowthorne also needs consideration, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Crowthorne home will be an important thing to consider.

Crowthorne broadband customer support

Our final tip, the technical support for your Crowthorne broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Crowthorne.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Crowthorne ask about their broadband.

Broadband FAQs

Is the internet fast in Crowthorne?

The average broadband speed in Crowthorne is:

Crowthorne Average Download Speed Crowthorne Average Upload Speed
89.00 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Crowthorne, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Crowthorne house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Have a look at the following table for a general idea which speed you should take for a broadband service in Crowthorne.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Crowthorne

Corded telephone area code Crowthorne

The telephone area code, sometimes called the landline dialling code, for Crowthorne is 01806. If you call someone in Crowthorne, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Crowthorne call cost?

If you have calls included with your landline or mobile, the phone call should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Crowthorne

Residents in Crowthorne are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Crowthorne home to the gas network and electricity grid.

More often than not you won't need to contact the Crowthorne distribution network operator, but should the need arise, you can quickly find out which DNO covers Crowthorne right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Crowthorne

The electricity distribution network operator for Crowthorne is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Crowthorne

There are no power plants within a 10 mile radius of Crowthorne.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Crowthorne

You might be wondering which municipalities are nearby Crowthorne, in the table below you can see the five closest municipalities to Crowthorne.

Closest five municipalities to Crowthorne
Municipality Distance from Crowthorne
Sandhurst 1.11 miles
College Town 1.11 miles
Owlsmoor 1.11 miles
Finchampstead 2.43 miles