A Complete Guide to Utilities in Croxteth Park

If you've moved and have questions about Croxteth Park? Our comprehensive utilities guide to Croxteth Park will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Croxteth Park water and sewerage. Keep reading to learn everything about utilities in Croxteth Park.

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About Croxteth Park, Merseyside

Croxteth Park L12 has a population of 16,543 and is located in the county of Merseyside. Merseyside has a population of 1,423,065 people.

Who supplies my water in Croxteth Park?

Croxteth Park water utilities are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

Getting in touch with your water supplier for Croxteth Park

Speaking to an advisor at United Utilities is just one method of contact to talk about your Croxteth Park water account.

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can also submit your request on the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
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Cost of water in Croxteth Park

Water bill in Croxteth Park

Water rates in Croxteth Park will vary depending on if your home has a water meter or not. It's easy to find out if your Croxteth Park water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Croxteth Park water rates will have a meter number listed on their water bills.

Metered Customers in Croxteth Park

Customers that have a water meter at their Croxteth Park home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Croxteth Park home.

Unmetered Customers in Croxteth Park

Customers who don't have a meter at their Croxteth Park home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Croxteth Park home.

Water rates for unmetered customers in Croxteth Park is going to be based on the rateable value of your home. The rateable value part of your Croxteth Park water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Croxteth Park could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Croxteth Park?

The average water bill Croxteth Park residents are billed is £16.83 each month, that's £202 per year.

How do I pay my Croxteth Park water bill?

You will first need to register with United Utilities. Once you've registered an account with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Croxteth Park bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Croxteth Park?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Croxteth Park L12, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Croxteth Park Water Frequently Asked Questions

Below we have answered some common questions that customers in Croxteth Park have about their water supply.

Frequently Asked Questions About Water in Croxteth Park

Is the tap water in Croxteth Park safe to drink?

Yes! The tap water is safe to drink in Croxteth Park. You can rest assured that Croxteth Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Croxteth Park water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Croxteth Park water to make it drinkable.

Where does the water in Croxteth Park come from?

There are three main sources of water that supply Croxteth Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Croxteth Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Croxteth Park is fewer than 60ppm, that makes the water hardness in in Croxteth Park is rated as soft water.

What does this mean?

The water supply to your home in Croxteth Park contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Croxteth Park.

Croxteth Park No Water

If you have no water in your Croxteth Park home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Croxteth Park.

If there is no water at your Croxteth Park home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Croxteth Park.

If your home has no cold water, not even a trickle, contact United Utilities for advice. You can also try the following:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for United Utilities, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Croxteth Park water leak or flooding

Croxteth Park water problems could be anything from a leak, a burst water main, or flooding in your Croxteth Park home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Croxteth Park property, you need to do one of the following as quickly as you can:

  1. Call United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the United Utilities website and fill out the online form.

Why does the water in Croxteth Park taste strange?

If you notice a change in taste or smell with your Croxteth Park water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Croxteth Park water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Croxteth Park water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach United Utilities on the contact details above.

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Broadband Speed in Croxteth Park L12

Croxteth Parkinternet connected globe

The speed of your broadband connection at your Croxteth Park home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Croxteth Park with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Croxteth Park Average Download Speed Croxteth Park Average Upload Speed
131.60 Mbps 19.70 Mbps
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The internet connection type you have can affect your download and upload speed in Croxteth Park. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

What to look for when choosing an internet provider in Croxteth Park?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points to think about when choosing an internet provider in Croxteth Park.

Availability

The first point to bear in mind whilst choosing an internet provider in Croxteth Park is what's available. The majority of homes in Croxteth Park can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Croxteth Park?

  • Fibre broadband
    • This is the fastest type of connection you can get in Croxteth Park
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Croxteth Park homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Croxteth Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Croxteth Park.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Croxteth Park broadband value for money

Croxteth Park broadband bill

You should also think about the monthly cost of broadband in Croxteth Park. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a internet connection in Croxteth Park. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Croxteth Park Broadband Reliability

How reliable the broadband is in Croxteth Park also needs consideration, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Croxteth Park home is something to think about.

Croxteth Park broadband technical support

Lastly, the customer support of your Croxteth Park broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Croxteth Park.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Croxteth Park have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Croxteth Park?

The average broadband speed in Croxteth Park is:

Croxteth Park Average Download Speed Croxteth Park Average Upload Speed
131.60 Mbps 19.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Croxteth Park, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Croxteth Park property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to what sort of download speed you should choose when getting connected in Croxteth Park.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the landline area code in Croxteth Park

Corded telephone area code Croxteth Park

The telephone dialling code, sometimes called the area code, for Croxteth Park is 01806. If you call someone in Croxteth Park, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Croxteth Park call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Croxteth Park

Residents of Croxteth Park are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Croxteth Park home to the electricity grid and gas networks.

Most of the time you won't need to contact the Croxteth Park distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Croxteth Park below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Croxteth Park

The electricity distribution network operator for Croxteth Park is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Croxteth Park

There are no power plants within a 10 mile radius of Croxteth Park.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Croxteth Park

Perhaps you're wondering which towns and cities are nearby Croxteth Park, in the below table you will find the closest five municipalities to Croxteth Park.

Closest five municipalities to Croxteth Park
Municipality Distance from Croxteth Park
Stockbridge Village 0.54 miles
Croxteth 1.48 miles
Gillmoss 1.48 miles
Clubmoor 1.48 miles
Norris Green 1.48 miles