Utilities in <u>Dartmouth

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Your Complete Guide to Utilities in Dartmouth

If you've moved and have questions about Dartmouth? Our complete guide to utilities in Dartmouth will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Dartmouth water and sewerage. Keep reading to learn everything about utilities in Dartmouth.

About Dartmouth, Devon

Dartmouth TQ6 has a population of 5,064 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Dartmouth?

Dartmouth water services are provided by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Dartmouth

Calling a phone number for South West Water is just one method of contact to discuss your Dartmouth water problems.

In the table below we have listed the main telephone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, by composing a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Dartmouth

Water bill in Dartmouth

Water rates in Dartmouth will vary depending on if your home has a water meter or not. You can easily find out whether your Dartmouth water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Dartmouth water rates will have a meter number listed on their water bills.

Metered Customers in Dartmouth

Customers who have a water meter installed at their Dartmouth property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Dartmouth home.

Unmetered Customers in Dartmouth

Customers who don't have a meter at their Dartmouth home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Dartmouth home.

As an unmetered customer, the rate you pay for water in Dartmouth is going to be based on the rateable value of your home. The rateable value part of your Dartmouth water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Dartmouth might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Dartmouth?

The average water bill Dartmouth residents are charged is £18.17 per month, which is £218 annually.

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How do I pay my Dartmouth water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Dartmouth bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Dartmouth?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dartmouth TQ6, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dartmouth Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Dartmouth have about their water supply.

Frequently Asked Questions About Water in Dartmouth

Is tap water in Dartmouth safe to drink?

Yes! It's safe to drink the tap water in Dartmouth. You can rest assured that Dartmouth water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Dartmouth water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Dartmouth water to make it drinkable.

Where does the water in Dartmouth come from?

There are three main sources of water that supply Dartmouth:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Dartmouth

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Dartmouth is less than 60ppm, that makes the water hardness in in Dartmouth is rated as soft water.

What does this mean?

The water supply to your home in Dartmouth contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Dartmouth.

Dartmouth No Water

If you have no water in your Dartmouth home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Dartmouth.

If there is no water at your Dartmouth home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Dartmouth.

If you don't have any cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Dartmouth water leak or flooding

Dartmouth water problems can include anything from a leak, a burst water main, or flooding in your Dartmouth home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Dartmouth property, you need to do one of the following as quickly as you can:

  1. Call South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Dartmouth taste strange?

If you detect a difference in smell or taste of your Dartmouth water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Dartmouth water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Dartmouth water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water via the contact channels listed above.

Internet in Dartmouth TQ6

Dartmouthinternet connected globe

The speed of your broadband connection at your Dartmouth home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Dartmouth with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dartmouth Average Download Speed Dartmouth Average Upload Speed
42.30 Mbps 10.00 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Dartmouth. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Dartmouth?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Dartmouth.

Availability

The first thing to consider before choosing an internet provider in Dartmouth is what's available. Whilst many homes in Dartmouth should be able to enjoy fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Dartmouth?

  • Fibre broadband
    • This is the fastest type of connection you can get in Dartmouth
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Dartmouth homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Dartmouth.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Dartmouth.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Dartmouth broadband value for money

Dartmouth broadband bill

Another important consideration is how much it costs for the broadband in Dartmouth. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a internet connection in Dartmouth. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Dartmouth Broadband Reliability

How reliable the broadband is in Dartmouth must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Dartmouth home will be an important thing to consider.

Dartmouth broadband technical support

Our final tip, the technical support for your Dartmouth internet connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Dartmouth.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Dartmouth have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Dartmouth?

The average speed of broadband in Dartmouth is:

Dartmouth Average Download Speed Dartmouth Average Upload Speed
42.30 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Dartmouth, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Dartmouth property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below for a general idea which speed you should choose when signing up for broadband in Dartmouth.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Dartmouth

Corded telephone area code Dartmouth

The landline area code, sometimes called the dialling code, for Dartmouth is 01806. If you call someone in Dartmouth, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Dartmouth call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Dartmouth

People living in Dartmouth are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Dartmouth home to the electricity grid and gas networks.

Most of the time you won't need to contact the Dartmouth distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Dartmouth in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Dartmouth

The electricity distribution network operator for Dartmouth is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dartmouth

There are no power plants within a 10 mile radius of Dartmouth.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Dartmouth

You might be wondering which municipalities are within reach of Dartmouth, in the table below you can see the closest five municipalities to Dartmouth.

Closest five municipalities to Dartmouth
Municipality Distance from Dartmouth
Goodrington 4.39 miles
Totnes 4.78 miles
Paignton 6.2 miles