Utilities in <u>Datchet

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Your Complete Guide to Utilities in Datchet

If you've moved and have questions about Datchet? Our utilities guide to Datchet will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Datchet water and sewerage. Keep reading to learn everything about utilities in Datchet.

About Datchet, Berkshire

Datchet SL3 has a population of 4,913 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Datchet?

Datchet water services are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Datchet

Speaking to an advisor at Affinity Water or Thames Water is just one method of contact to deal with your Datchet water problems.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Affinity Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Datchet

Water bill in Datchet

Water rates in Datchet will vary depending on if your home has a water meter or not. You can easily find out whether your Datchet water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Datchet water rates will have a meter number listed on their water bills.

Metered Customers in Datchet

Customers with a water meter at their Datchet house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges are for the consumption at your Datchet home.

Unmetered Customers in Datchet

Customers that don't have a water meter at their Datchet home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Datchet home.

The rate unmetered customers pay for water in Datchet is based on the rateable value of your home. The rateable value calculation of your Datchet water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Datchet could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Datchet?

The average water bill Datchet residents are charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Annual Water Bill
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Datchet water bill?

First of all, you will need to register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Datchet bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Datchet?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Datchet SL3, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Datchet Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Datchet have about their water supply.

Frequently Asked Questions About Water in Datchet

Is water from the tap in Datchet safe to drink?

Yes! The tap water is safe to drink in Datchet. You can rest assured that Datchet water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Datchet water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Datchet water to make it drinkable.

Where does the water in Datchet come from?

There are three main sources of water that supply Datchet:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Datchet

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Datchet is higher than 276ppm, that makes the water hardness in Datchet is rated as very hard water.

What does this mean?

The water supply to your home in Datchet contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Datchet.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Datchet No Water

If you have no water in your Datchet home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Datchet.

If there is no water at your Datchet home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Datchet.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Datchet water leak or flooding

Datchet water problems might include anything from a burst water main or flooding, to a leak in your Datchet home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Datchet property, you must do one of the following as soon as possible:

  1. Call Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Datchet taste strange?

If you notice a change in taste or smell with your Datchet water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Datchet water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Datchet water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water or Thames Water using the contact information above.

Internet in Datchet SL3

Datchetinternet connected globe

The broadband speed you get at your Datchet home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Datchet with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Datchet Average Download Speed Datchet Average Upload Speed
83.37 Mbps 21.27 Mbps
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The type of internet connection you have can have an effect on the speed you get in Datchet. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when choosing an internet provider in Datchet?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. Don't worry, we've listed the four important points to think about when choosing an internet provider in Datchet.

Availability

The first thing to consider before choosing an internet provider in Datchet is what's available. Whilst many homes in Datchet can take advantage of superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Datchet?

  • Fibre broadband
    • This is the fastest available internet connection in Datchet
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Datchet homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Datchet.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Datchet.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Datchet broadband price

Datchet broadband bill

Another important consideration is the price you pay for broadband in Datchet. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer before you sign up to a internet connection in Datchet. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Datchet Broadband Reliability

How reliable the broadband is in Datchet should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Datchet home will be an important thing to consider.

Datchet broadband technical support

Our final tip, the customer support of your Datchet broadband internet is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Datchet.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Datchet ask about their broadband.

Broadband FAQs

Is the internet fast in Datchet?

The average broadband speed in Datchet is:

Datchet Average Download Speed Datchet Average Upload Speed
83.37 Mbps 21.27 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Datchet, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Datchet property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should take when signing up for broadband in Datchet.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Datchet

Corded telephone area code Datchet

The telephone area code, sometimes called the landline dialling code, for Datchet is 01806. If you call someone in Datchet, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Datchet call cost?

If you have calls included with your landline or mobile, the cost of the call should be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Datchet

Residents in Datchet are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Datchet home to the electricity grid and gas networks.

In many cases you won't need to contact the Datchet distribution network operator, but should you ever need to, you can quickly find out which DNO covers Datchet below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Datchet

The electricity distribution network operator for Datchet is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Datchet

There are no power plants within a 10 mile radius of Datchet.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Datchet

If you've ever wondered which municipalities are close to Datchet, we've found the closest five municipalities to Datchet.

Closest five municipalities to Datchet
Municipality Distance from Datchet
George Green 0.01 miles
Fulmer 0.01 miles
Colnbrook 0.01 miles