Utilities in <u>Debden Green

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A Complete Guide to Utilities in Debden Green

Are you moving and want to know more about Debden Green? Our complete guide to utilities in Debden Green will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Debden Green water and sewerage. Keep reading to learn everything about utilities in Debden Green.

About Debden Green, Essex

Debden Green CB11 has a population of 778 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Debden Green?

Debden Green water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water:

How to reach your water provider in Debden Green

Calling a phone number for Affinity Water is one of many contact methods to discuss your Debden Green water problems.

In the table below you will find the telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

Additionally, you can communicate with Affinity Water, by composing a letter or sending an email. You can also send your request via the Affinity Water website.

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Water rates in Debden Green

Water bill in Debden Green

Water rates in Debden Green will vary depending on if your home has a water meter or not. It's easy to find out if your Debden Green water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Debden Green water rates will have a meter number listed on their water bills.

Metered Customers in Debden Green

Customers that have a water meter at their Debden Green property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges are for the consumption at your Debden Green home.

Unmetered Customers in Debden Green

Customers who don't have a meter at their Debden Green home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Debden Green home.

Water rates for unmetered customers in Debden Green is going to be based on the rateable value of your home. The rateable value calculation of your Debden Green water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Debden Green may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Debden Green?

The average water bill Debden Green residents are being charged is £16.67 per month, which is £200 a year.

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How do I pay my Debden Green water bill?

First, you must sign up and register with Affinity Water. Once you've registered an account with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Debden Green bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Debden Green?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Debden Green CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Debden Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Debden Green have about their water supply.

Frequently Asked Questions About Water in Debden Green

Is the tap water in Debden Green safe to drink?

Yes! The tap water is safe to drink in Debden Green. You can rest assured that Debden Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Debden Green water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Debden Green water to make it drinkable.

Where does the water in Debden Green come from?

There are three main sources of water that supply Debden Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Debden Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Debden Green is more than 201ppm, that makes the water hardness in Debden Green is rated as hard water.

What does this mean?

The clean water supply to your home in Debden Green contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Debden Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Debden Green No Water

If you don't have any running water in your Debden Green home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Debden Green.

If there is no water at your Debden Green home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Debden Green.

If your home has no cold water, not even a trickle, contact Affinity Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Debden Green water leak or flooding

Debden Green water problems could be anything from a leak, a burst water main, or flooding in your Debden Green home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Debden Green property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Affinity Water website and complete the online form to report the issue.

Why does the water in Debden Green taste strange?

If you find the taste or smell is different with your Debden Green water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Debden Green water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Debden Green water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water via the contact channels listed above.

Broadband in Debden Green CB11

Debden Greeninternet connected globe

The speed of your broadband connection at your Debden Green home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average broadband speed for Debden Green with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Debden Green Average Download Speed Debden Green Average Upload Speed
60.90 Mbps 19.50 Mbps
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The internet connection type you have can affect the speed you get at your home in Debden Green. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Debden Green?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. Don't worry, let's take a look at the top four points that you should consider when choosing an internet provider in Debden Green.

Availability

The first point to bear in mind when choosing an internet provider in Debden Green is what's available. The majority of homes in Debden Green can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Debden Green?

  • Fibre broadband
    • This is fastest connection that's currently available in Debden Green
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Debden Green homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Debden Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Debden Green.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Debden Green broadband price

Debden Green broadband bill

Another important consideration is how much it costs for the broadband in Debden Green. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Debden Green. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Debden Green Broadband Reliability

The reliability of the broadband connection is in Debden Green also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Debden Green home will be an important thing to consider.

Debden Green broadband technical support

Our final tip, the customer service of your Debden Green broadband internet is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Debden Green.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Debden Green have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Debden Green?

The average broadband speed in Debden Green is:

Debden Green Average Download Speed Debden Green Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Debden Green, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Debden Green property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Have a look at the following table to find out the kind of broadband speed you should take when signing up for broadband in Debden Green.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Debden Green

Corded telephone area code Debden Green

The telephone dialling code, sometimes called the area code, for Debden Green is 01371. If you call someone in Debden Green, and you are in a different area, you will need to add 01371 before the number you're trying to call.

How much does an 01371 Debden Green call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Debden Green

People living in Debden Green can choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Debden Green home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Debden Green distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Debden Green right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Debden Green

The electricity distribution network operator for Debden Green is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Debden Green

There are no power plants within a 10 mile radius of Debden Green.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Debden Green

You might be wondering which municipalities are close to Debden Green, in the below table you will find the five closest municipalities to Debden Green.