Your Complete Guide to Utilities in Deepcut

If you've moved and have questions about Deepcut? Our comprehensive utilities guide to Deepcut is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Deepcut water and sewerage. Keep reading to learn everything about utilities in Deepcut.

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About Deepcut, Hampshire

Deepcut GU16 has a population of 2,128 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Deepcut?

Deepcut water services are supplied by South East Water. Here are the main contact numbers for South East Water:

Getting in touch with your water supplier for Deepcut

Speaking to an advisor at South East Water is just one method of contact to talk about your Deepcut water issues.

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Write to South East Water

Additionally, you can communicate with South East Water, either by email or with a letter in the post. You can also submit your request on the South East Water website.

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH
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Cost of water in Deepcut

Water bill in Deepcut

Water rates in Deepcut depend on whether your home has a water meter or not. You can easily find out whether your Deepcut water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Deepcut water rates will have a meter number listed on their water bills.

Metered Customers in Deepcut

Customers that have a water meter at their Deepcut property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water. While the variable charges cover the usage at your Deepcut home.

Unmetered Customers in Deepcut

Customers who don't have a meter at their Deepcut home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Deepcut home.

As an unmetered customer, the rate you pay for water in Deepcut is based on the rateable value of your home. The rateable value calculation of your Deepcut water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Deepcut could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Deepcut?

The average water bill Deepcut residents are billed is £18.42 each month, that's £221 annually.

How do I pay my Deepcut water bill?

First, you must sign up and register with South East Water. After you've registered with South East Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Deepcut bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Deepcut?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Deepcut GU16, your water supplier is South East Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Deepcut Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Deepcut have about their water supply.

Frequently Asked Questions About Water in Deepcut

Is tap water in Deepcut safe to drink?

Yes! The tap water is safe to drink in Deepcut. You can rest assured that Deepcut water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Deepcut water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Deepcut water to make it drinkable.

Where does the water in Deepcut come from?

There are three main sources of water that supply Deepcut:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Deepcut

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Deepcut is more than 276ppm, that makes the water hardness in Deepcut is rated as very hard water.

What does this mean?

The water being supplied to your home in Deepcut contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Deepcut.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Deepcut No Water

If you don't have any running water in your Deepcut home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Deepcut.

If there is no water at your Deepcut home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Deepcut.

If you don't have any cold water, not even a trickle, contact South East Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South East Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South East Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Deepcut water leak or flooding

Deepcut water problems can include anything from a burst water main or flooding, to a leak in your Deepcut home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Deepcut property, you should try to do one of the following as long as it's safe to do so:

  1. Contact South East Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South East Water website and complete the online form to report the issue.

Why does the water in Deepcut taste strange?

If you detect a difference in smell or taste of your Deepcut water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Deepcut water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Deepcut water.

If you have questions about your water's taste, smell, or appearance, you can speak to South East Water on the contact details above.

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Broadband in Deepcut GU16

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The broadband speed you get at your Deepcut home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Deepcut with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Deepcut Average Download Speed Deepcut Average Upload Speed
107.53 Mbps 18.33 Mbps
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The type of internet connection you have can have an effect on the speed you get in Deepcut. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Deepcut?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Deepcut.

Availability

The first thing you need to think about whilst picking a broadband provider in Deepcut is the availability. Whilst many homes in Deepcut should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Deepcut?

  • Fibre broadband
    • This is the fastest type of connection you can get in Deepcut
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Deepcut homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Deepcut.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Deepcut.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Deepcut broadband value for money

Deepcut broadband bill

You also need to consider the monthly cost of broadband in Deepcut. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet service in Deepcut. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Deepcut Broadband Reliability

The reliability of the broadband connection is in Deepcut should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Deepcut home is going to be important.

Deepcut broadband customer service

Lastly, the customer support of your Deepcut broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Deepcut.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Deepcut have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Deepcut?

The average speed of broadband in Deepcut is:

Deepcut Average Download Speed Deepcut Average Upload Speed
107.53 Mbps 18.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Deepcut, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Deepcut property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should choose for a broadband service in Deepcut.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Deepcut

Corded telephone area code Deepcut

The telephone area code, sometimes called the landline dialling code, for Deepcut is 01806. If you call someone in Deepcut, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Deepcut call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Deepcut

People living in Deepcut can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Deepcut home to the gas network and electricity grid.

More often than not you won't need to speak to the Deepcut distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Deepcut below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Deepcut

The electricity distribution network operator for Deepcut is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Deepcut

There are no power plants within a 10 mile radius of Deepcut.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Deepcut

Perhaps you're wondering which towns and cities are nearby Deepcut, in the below table you will find the five closest municipalities to Deepcut.

Closest five municipalities to Deepcut
Municipality Distance from Deepcut
Frimley -
Frimley Green -
Camberley 2.24 miles