Utilities in <u>Derriford

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Your Complete Guide to Utilities in Derriford

If you just moved and have some questions about Derriford? Our complete guide to utilities in Derriford will help you to find out everything about broadband, area codes, power generation and energy distributors, and Derriford water and sewerage. Keep reading to learn everything about utilities in Derriford.

About Derriford, Devon

Derriford PL6 has a population of 5,062 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Derriford?

Derriford water services are supplied by South West Water. Here are the main contact numbers for South West Water:

How to get in touch with the water supplier in Derriford

Calling a phone number for South West Water is one of many options to discuss your Derriford water account.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Derriford

Water bill in Derriford

Water rates in Derriford will vary depending on if your home has a water meter or not. You can easily find out whether your Derriford water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Derriford water rates will have a meter number listed on their water bills.

Metered Customers in Derriford

Customers with a water meter at their Derriford home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Derriford home.

Unmetered Customers in Derriford

Customers without a meter at their Derriford home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Derriford home.

As an unmetered customer, the rate you pay for water in Derriford is based on the rateable value of your home. The rateable value of your Derriford water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Derriford might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Derriford?

The average water bill Derriford residents are being charged is £18.17 per month, which is £218 annually.

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How do I pay my Derriford water bill?

You will first need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Derriford bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Derriford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Derriford PL6, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Derriford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Derriford have about their water supply.

Frequently Asked Questions About Water in Derriford

Is the tap water in Derriford safe to drink?

Yes! You can drink the tap water in Derriford. You can rest assured that Derriford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Derriford water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Derriford water to make it drinkable.

Where does the water in Derriford come from?

There are three main sources of water that supply Derriford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Derriford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Derriford is less than 60ppm, that makes the water hardness in in Derriford is rated as soft water.

What does this mean?

The water being supplied to your home in Derriford contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

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You don't need to add a water softener to the water in Derriford.

Derriford No Water

If you don't have any running water in your Derriford home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Derriford.

If there is no water at your Derriford home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Derriford.

If there is no cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Derriford water leak or flooding

Derriford water problems can include anything from a burst water main or flooding, to a leak in your Derriford home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Derriford property, you should try to do one of the following as long as it's safe to do so:

  1. Call South West Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the South West Water website and complete the online form to report the issue.

Why does the water in Derriford taste strange?

If you notice a change in taste or smell with your Derriford water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Derriford water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Derriford water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South West Water via the contact channels listed above.

Broadband Speed in Derriford PL6

Derrifordinternet connected globe

The speed of your internet connection at your Derriford home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Derriford with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Derriford Average Download Speed Derriford Average Upload Speed
71.03 Mbps 12.17 Mbps
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The type of internet connection you have can affect your download and upload speed in Derriford. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

What to look for when picking a broadband provider in Derriford?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points that you should consider when picking a broadband provider in Derriford.

Availability

The first thing to consider when picking a broadband provider in Derriford is what's available. Whilst many homes in Derriford should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Derriford?

  • Fibre broadband
    • This is fastest connection that's currently available in Derriford
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Derriford homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Derriford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Derriford.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Derriford broadband price

Derriford broadband bill

You should also think about how much it costs for the broadband in Derriford. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet service in Derriford. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Derriford Broadband Reliability

How reliable the broadband is in Derriford should also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Derriford home is something to think about.

Derriford broadband customer service

Finally, the customer support of your Derriford internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when selecting an internet provider in Derriford.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Derriford ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Derriford?

The average broadband speed in Derriford is:

Derriford Average Download Speed Derriford Average Upload Speed
71.03 Mbps 12.17 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Derriford, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Derriford house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should take when getting connected in Derriford.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Derriford

Corded telephone area code Derriford

The landline area code, sometimes called the dialling code, for Derriford is 01806. If you call someone in Derriford, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Derriford call cost?

If you have a call plan with your landline or mobile tariff, then the call cost will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Derriford

Residents of Derriford are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Derriford home to the gas and electricity networks.

More often than not you won't need to contact the Derriford distribution network operator, but should the need arise, you can quickly find out which DNO covers Derriford in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Derriford

The electricity distribution network operator for Derriford is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Derriford

There are no power plants within a 10 mile radius of Derriford.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Derriford

If you've ever wondered which municipalities are nearby Derriford, in the table below you can see the five closest municipalities to Derriford.

Closest five municipalities to Derriford
Municipality Distance from Derriford
Estover -
Southway -
Eggbuckland -
Roborough -
Laira 1.88 miles