Utilities in <u>Devonport

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Your Complete Guide to Utilities in Devonport

If you just moved and have some questions about Devonport? Our utilities guide to Devonport will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Devonport water and sewerage. Keep reading to learn everything about utilities in Devonport.

About Devonport, Devon

Devonport PL1 has a population of 6,908 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Devonport?

Devonport water utilities are supplied by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Devonport

Speaking to an advisor at South West Water is one of many options to deal with your Devonport water account.

In the table below you will find the phone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can also send your request via the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Devonport

Water bill in Devonport

Water rates in Devonport depend on whether your home has a water meter or not. You can easily check if your Devonport water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Devonport water rates will have a meter number listed on their water bills.

Metered Customers in Devonport

Customers that have a water meter at their Devonport home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Devonport home.

Unmetered Customers in Devonport

Customers who don't have a meter at their Devonport home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Devonport home.

As an unmetered customer, the rate you pay for water in Devonport is going to be based on the rateable value of your home. The rateable value calculation of your Devonport water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Devonport might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Devonport?

The average water bill Devonport residents are billed is £18.17 per month, which is £218 per year.

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How do I pay my Devonport water bill?

You will first need to register with South West Water. After you've registered with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Devonport bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Devonport?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Devonport PL1, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Devonport Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Devonport have about their water supply.

Frequently Asked Questions About Water in Devonport

Is water from the tap in Devonport safe to drink?

Yes! The tap water is safe to drink in Devonport. You can rest assured that Devonport water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Devonport water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Devonport water to make it drinkable.

Where does the water in Devonport come from?

There are three main sources of water that supply Devonport:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Devonport

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Devonport is fewer than 60ppm, that makes the water hardness in in Devonport is rated as soft water.

What does this mean?

The water being supplied to your home in Devonport contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Devonport.

Devonport No Water

If there isn't any running water in your Devonport home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Devonport.

If there is no water at your Devonport home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Devonport.

If you don't have any cold water, not even a trickle, contact South West Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South West Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Devonport water leak or flooding

Devonport water problems can include anything from a leak, a burst water main, or flooding in your Devonport home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Devonport property, you need to do one of the following as quickly as you can:

  1. Contact South West Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Devonport taste strange?

If you find the taste or smell is different with your Devonport water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Devonport water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Devonport water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with South West Water using the contact information above.

Broadband Speed in Devonport PL1

Devonportinternet connected globe

The broadband speed you get at your Devonport home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average broadband speed for Devonport with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Devonport Average Download Speed Devonport Average Upload Speed
88.55 Mbps 12.50 Mbps
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The internet connection type you have can affect your download and upload speed in Devonport. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What to look for when searching for a broadband provider in Devonport?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points worth considering before searching for a broadband provider in Devonport.

Availability

The first point to bear in mind when searching for a broadband provider in Devonport is the availability. Most homes in Devonport can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Devonport?

  • Fibre broadband
    • This is the fastest available internet connection in Devonport
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Devonport homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Devonport.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Devonport.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Devonport broadband price

Devonport broadband bill

Another important consideration is the price you pay for broadband in Devonport. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a internet service in Devonport. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Devonport Broadband Reliability

The reliability of broadband in Devonport also needs consideration, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Devonport home is something to think about.

Devonport broadband customer support

Finally, the customer service of your Devonport internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner should be considered when you choose a broadband provider in Devonport.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Devonport have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Devonport?

The average broadband speed in Devonport is:

Devonport Average Download Speed Devonport Average Upload Speed
88.55 Mbps 12.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Devonport, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Devonport property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Devonport.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Devonport

Corded telephone area code Devonport

The telephone dialling code, sometimes called the area code, for Devonport is 01806. If you call someone in Devonport, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Devonport call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Devonport

Residents of Devonport are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Devonport home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Devonport distribution network operator, but should you ever need to, you can find the distribution network operator for Devonport in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Devonport

The electricity distribution network operator for Devonport is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Devonport

There are no power plants within a 10 mile radius of Devonport.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Near Devonport

If you've ever wondered which municipalities are close to Devonport, we've found the five nearest towns and cities to Devonport.

Closest five municipalities to Devonport
Municipality Distance from Devonport
Millbridge -
The Hoe -
Plymouth -
Laira 0.87 miles