Utilities in <u>Dinnington

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A Complete Guide to Utilities in Dinnington

If you've moved and have questions about Dinnington? Our comprehensive utilities guide to Dinnington will explain in detail everything about broadband, area codes, power generation and energy distributors, and Dinnington water and sewerage. Keep reading to learn everything about utilities in Dinnington.

About Dinnington, Northumberland

Dinnington NE13 has a population of 1,636 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Dinnington?

Dinnington water utilities are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to get in touch with the water supplier in Dinnington

Speaking to an advisor at Northumbrian Water is just one method of contact to talk about your Dinnington water problems.

In the table below we have listed the main phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, by composing a letter or sending an email. You can also submit your request on the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Dinnington

Water bill in Dinnington

Water rates in Dinnington are based on if your home has a water meter or not. It's easy to find out if your Dinnington water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Dinnington water rates will have a meter number listed on their water bills.

Metered Customers in Dinnington

Customers that have a water meter at their Dinnington property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Dinnington home.

Unmetered Customers in Dinnington

Customers without a meter at their Dinnington home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Dinnington home.

The rate unmetered customers pay for water in Dinnington is going to be based on the rateable value of your home. The rateable value of your Dinnington water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Dinnington could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Dinnington?

The average water bill Dinnington residents are being charged is £14.83 each month, that's £178 a year.

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How do I pay my Dinnington water bill?

First, you must sign up and register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Dinnington bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Dinnington?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dinnington NE13, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dinnington Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Dinnington have about their water supply.

Frequently Asked Questions About Water in Dinnington

Is the tap water in Dinnington safe to drink?

Yes! You can drink the tap water in Dinnington. You can rest assured that Dinnington water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Dinnington water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Dinnington water to make it drinkable.

Where does the water in Dinnington come from?

There are three main sources of water that supply Dinnington:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Dinnington

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Dinnington is fewer than 60ppm, that means the water hardness in in Dinnington is rated as soft water.

What does this mean?

The clean water supply to your home in Dinnington contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Dinnington.

Dinnington No Water

If you don't have any running water in your Dinnington home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Dinnington.

If there is no water at your Dinnington home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Dinnington.

If there is no cold water, not even a trickle, contact Northumbrian Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Dinnington water leak or flooding

Dinnington water problems might include anything from a leak, a burst water main, or flooding in your Dinnington home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Dinnington property, you must do one of the following as soon as possible:

  1. Ring Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Dinnington taste strange?

If you notice a change in taste or smell with your Dinnington water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Dinnington water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Dinnington water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water on the contact details above.

Broadband in Dinnington NE13

Dinningtoninternet connected globe

The speed of your broadband connection at your Dinnington home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for Dinnington with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dinnington Average Download Speed Dinnington Average Upload Speed
77.53 Mbps 17.30 Mbps
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The internet connection type you have can affect the speed you get at your home in Dinnington. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Dinnington?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Dinnington.

Availability

The first thing you need to think about before picking a broadband provider in Dinnington is the issue of availability. The majority of homes in Dinnington should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Dinnington?

  • Fibre broadband
    • This is the fastest type of connection you can get in Dinnington
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Dinnington homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Dinnington.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Dinnington.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Dinnington broadband cost

Dinnington broadband bill

Another important consideration is the monthly cost of broadband in Dinnington. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you commit to a internet connection in Dinnington. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Dinnington Broadband Reliability

How reliable the broadband is in Dinnington also needs consideration, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Dinnington home will be an important thing to consider.

Dinnington broadband customer service

Finally, the technical support for your Dinnington broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that deals with your query efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Dinnington.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Dinnington have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Dinnington?

The average speed of broadband in Dinnington is:

Dinnington Average Download Speed Dinnington Average Upload Speed
77.53 Mbps 17.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Dinnington, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Dinnington home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick when signing up for broadband in Dinnington.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Dinnington

Corded telephone area code Dinnington

The telephone dialling code, sometimes called the area code, for Dinnington is 01661. When making a call to someone in Dinnington, and you are in a different area, you should add 01661 to the number you'd like to call.

How much does an 01661 Dinnington call cost?

If calls are included with your landline or mobile, then the call cost will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Dinnington

People living in Dinnington are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Dinnington home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Dinnington distribution network operator, but if you do, you can easily find out which DNO is responsible for Dinnington below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Dinnington

The electricity distribution network operator for Dinnington is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dinnington

There are no power plants within a 10 mile radius of Dinnington.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Dinnington

You might be wondering which municipalities are nearby Dinnington, in the below table you will find the five closest municipalities to Dinnington.

Closest five municipalities to Dinnington
Municipality Distance from Dinnington
Benton 0.15 miles
High Heaton 0.15 miles
Killingworth 1.92 miles
Kingston Park 1.94 miles
Fawdon 1.94 miles