Utilities in <u>Disley

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Your Complete Guide to Utilities in Disley

Are you moving and want to know more about Disley? Our utilities guide to Disley will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Disley water and sewerage. Keep reading to learn everything about utilities in Disley.

About Disley, Cheshire

Disley SK12 has a population of 4,294 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Disley?

Disley water utilities are supplied by United Utilities. Below are the main phone numbers for United Utilities:

How to reach your water provider in Disley

Speaking to an advisor at United Utilities is one of many contact methods to deal with your Disley water account.

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, by composing a letter or sending an email. You can also submit your request on the United Utilities website.

If you prefer to send a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Disley

Water bill in Disley

Water rates in Disley will vary depending on if your home has a water meter or not. It's easy to find out if your Disley water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Disley water rates will have a meter number listed on their water bills.

Metered Customers in Disley

Customers that have a water meter at their Disley house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Disley home.

Unmetered Customers in Disley

Customers who don't have a meter at their Disley home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Disley home.

As an unmetered customer, the rate you pay for water in Disley is based on the rateable value of your home. The rateable value calculation of your Disley water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Disley might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Disley?

The average water bill Disley residents are billed is £16.83 per month, which is £202 annually.

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How do I pay my Disley water bill?

First of all, you will need to register with United Utilities. After you register your details with United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Disley bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Disley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Disley SK12, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Disley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Disley have about their water supply.

Frequently Asked Questions About Water in Disley

Is the tap water in Disley safe to drink?

Yes! It's safe to drink the tap water in Disley. You can rest assured that Disley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Disley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Disley water to make it drinkable.

Where does the water in Disley come from?

There are three main sources of water that supply Disley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Disley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Disley is fewer than 60ppm, that means the water hardness in in Disley is rated as soft water.

What does this mean?

The water being supplied to your home in Disley contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Disley.

Disley No Water

If there isn't any running water in your Disley home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Disley.

If there is no water at your Disley home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Disley.

If your home has no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Disley water leak or flooding

Disley water problems can include anything from a burst water main or flooding, to a leak in your Disley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Disley property, you must do one of the following as soon as possible:

  1. Call United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the United Utilities website and fill out the online form.

Why does the water in Disley taste strange?

If you notice a change in taste or smell with your Disley water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Disley water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Disley water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach United Utilities on the contact details above.

Internet in Disley SK12

Disleyinternet connected globe

The speed of your internet connection at your Disley home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Disley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Disley Average Download Speed Disley Average Upload Speed
84.27 Mbps 14.00 Mbps
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The internet connection type you have can affect the speed you get at your home in Disley. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection available.

What to look for when choosing an internet provider in Disley?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Disley.

Availability

The first thing you need to think about whilst choosing an internet provider in Disley is what's available. The majority of homes in Disley should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Disley?

  • Fibre broadband
    • This is the fastest available internet connection in Disley
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Disley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Disley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Disley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Disley broadband cost

Disley broadband bill

You should also think about the monthly cost of broadband in Disley. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a internet connection in Disley. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Disley Broadband Reliability

The reliability of broadband in Disley also needs consideration, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Disley home is something to think about.

Disley broadband technical support

Our final tip, the technical support for your Disley broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when selecting an internet provider in Disley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Disley have about broadband internet.

Broadband FAQs

How fast is the broadband in Disley?

The average speed of broadband in Disley is:

Disley Average Download Speed Disley Average Upload Speed
84.27 Mbps 14.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Disley, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Disley property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table for a rough guide to what sort of download speed you should pick when getting connected in Disley.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Disley

Corded telephone area code Disley

The telephone dialling code, sometimes called the area code, for Disley is 01806. When making a call to someone in Disley, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Disley call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Disley

Residents in Disley can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Disley home to the electricity grid and gas networks.

In many cases you won't need to contact the Disley distribution network operator, but should you ever need to, you can quickly find out which DNO covers Disley in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Disley

The electricity distribution network operator for Disley is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Disley

There are no power plants within a 10 mile radius of Disley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Disley

You might be wondering which municipalities are nearby Disley, in the below table you will find the five nearest towns and cities to Disley.

Closest five municipalities to Disley
Municipality Distance from Disley
Birch Vale 1.67 miles
Little Hayfield 1.67 miles
New Mills 1.67 miles
Rowarth 1.67 miles
Hayfield 1.67 miles