Utilities in <u>Duddenhoe End

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A Complete Guide to Utilities in Duddenhoe End

If you've moved and have questions about Duddenhoe End? Our comprehensive utilities guide to Duddenhoe End will help you to find out everything about broadband, area codes, power generation and energy distributors, and Duddenhoe End water and sewerage. Keep reading to learn everything about utilities in Duddenhoe End.

About Duddenhoe End, Essex

Duddenhoe End CB11 is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Duddenhoe End?

Duddenhoe End water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water:

Getting in touch with your water supplier for Duddenhoe End

Calling a phone number for Affinity Water is just one method of contact to talk about your Duddenhoe End water account.

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

Additionally, you can communicate with Affinity Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water website.

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Price of water in Duddenhoe End

Water bill in Duddenhoe End

Water rates in Duddenhoe End will vary depending on if your home has a water meter or not. You can easily find out whether your Duddenhoe End water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Duddenhoe End water rates will have a meter number listed on their water bills.

Metered Customers in Duddenhoe End

Customers who have a water meter installed at their Duddenhoe End home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. While the variable charges cover the usage at your Duddenhoe End home.

Unmetered Customers in Duddenhoe End

Customers who don't have a meter at their Duddenhoe End home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Duddenhoe End home.

The rate unmetered customers pay for water in Duddenhoe End is based on the rateable value of your home. The rateable value calculation of your Duddenhoe End water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Duddenhoe End may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Duddenhoe End?

The average water bill Duddenhoe End residents are being charged is £16.67 monthly, which works out at £200 a year.

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How do I pay my Duddenhoe End water bill?

First, you must sign up and register with Affinity Water. After you've registered with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Duddenhoe End bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Duddenhoe End?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Duddenhoe End CB11, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Duddenhoe End Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Duddenhoe End have about their water supply.

Frequently Asked Questions About Water in Duddenhoe End

Is water from the tap in Duddenhoe End safe to drink?

Yes! It's safe to drink the tap water in Duddenhoe End. You can rest assured that Duddenhoe End water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Duddenhoe End water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Duddenhoe End water to make it drinkable.

Where does the water in Duddenhoe End come from?

There are three main sources of water that supply Duddenhoe End:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Duddenhoe End

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Duddenhoe End is over 201ppm, this means the water in Duddenhoe End is rated as hard water.

What does this mean?

The water supply to your home in Duddenhoe End contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Duddenhoe End.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Duddenhoe End No Water

If there isn't any running water in your Duddenhoe End home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Duddenhoe End.

If there is no water at your Duddenhoe End home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Duddenhoe End.

If your home has no cold water, not even a trickle, contact Affinity Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Affinity Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Duddenhoe End water leak or flooding

Duddenhoe End water problems might include anything from a burst water main or flooding, to a leak in your Duddenhoe End home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Duddenhoe End property, you must do one of the following as soon as possible:

  1. Contact Affinity Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Affinity Water website and complete the online form to report the issue.

Why does the water in Duddenhoe End taste strange?

If you notice a change in taste or smell with your Duddenhoe End water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Duddenhoe End water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Duddenhoe End water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water via the contact channels listed above.

Broadband in Duddenhoe End CB11

Duddenhoe Endinternet connected globe

The broadband speed you get at your Duddenhoe End home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Duddenhoe End with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Duddenhoe End Average Download Speed Duddenhoe End Average Upload Speed
60.90 Mbps 19.50 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Duddenhoe End. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when picking a broadband provider in Duddenhoe End?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points worth considering before picking a broadband provider in Duddenhoe End.

Availability

The first thing you need to think about before picking a broadband provider in Duddenhoe End is what's available. Whilst many homes in Duddenhoe End can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Duddenhoe End?

  • Fibre broadband
    • This is fastest connection that's currently available in Duddenhoe End
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Duddenhoe End homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Duddenhoe End.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Duddenhoe End.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Duddenhoe End broadband cost

Duddenhoe End broadband bill

You should also think about how much it costs for the broadband in Duddenhoe End. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet connection in Duddenhoe End. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Duddenhoe End Broadband Reliability

The reliability of broadband in Duddenhoe End must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Duddenhoe End home is something to think about.

Duddenhoe End broadband customer service

Lastly, the customer support of your Duddenhoe End broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Duddenhoe End.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Duddenhoe End have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Duddenhoe End?

The average speed of broadband in Duddenhoe End is:

Duddenhoe End Average Download Speed Duddenhoe End Average Upload Speed
60.90 Mbps 19.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Duddenhoe End, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Duddenhoe End home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below to find out which speed you should pick when getting connected in Duddenhoe End.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Duddenhoe End

Corded telephone area code Duddenhoe End

The telephone dialling code, sometimes called the area code, for Duddenhoe End is 01763. If you're calling somebody in Duddenhoe End, and you are not in the same area, you will need to add 01763 to the number you'd like to call.

How much does an 01763 Duddenhoe End call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Duddenhoe End

Residents of Duddenhoe End can choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Duddenhoe End home to the gas and electricity networks.

In many cases you won't need to speak to the Duddenhoe End distribution network operator, but if you do, you can quickly find out which DNO covers Duddenhoe End right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Duddenhoe End

The electricity distribution network operator for Duddenhoe End is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Duddenhoe End

There are no power plants within a 10 mile radius of Duddenhoe End.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Duddenhoe End

You might be wondering which municipalities are nearby Duddenhoe End, in the table below you can see the five nearest towns and cities to Duddenhoe End.