Utilities in <u>Dunham Massey

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A Complete Guide to Utilities in Dunham Massey

If you just moved and have some questions about Dunham Massey? Our complete guide to utilities in Dunham Massey will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Dunham Massey water and sewerage. Keep reading to learn everything about utilities in Dunham Massey.

About Dunham Massey, Cheshire

Dunham Massey WA14 has a population of 475 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Dunham Massey?

Dunham Massey water services are supplied by United Utilities. Below are the main phone numbers for United Utilities:

Getting in touch with your water supplier for Dunham Massey

Calling a phone number for United Utilities is one of many options to discuss your Dunham Massey water account.

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also write to United Utilities, either by email or with a letter in the post. You can even send your message through the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Dunham Massey

Water bill in Dunham Massey

Water rates in Dunham Massey will vary depending on if your home has a water meter or not. You can easily check if your Dunham Massey water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Dunham Massey water rates will have a meter number listed on their water bills.

Metered Customers in Dunham Massey

Customers with a water meter at their Dunham Massey home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Dunham Massey home.

Unmetered Customers in Dunham Massey

Customers without a meter at their Dunham Massey home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Dunham Massey home.

Water rates for unmetered customers in Dunham Massey will be based on the rateable value of your home. The rateable value of your Dunham Massey water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Dunham Massey may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Dunham Massey?

The average water bill Dunham Massey residents are charged is £16.83 each month, that's £202 a year.

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How do I pay my Dunham Massey water bill?

First, you must sign up and register with United Utilities. After you register your details with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Dunham Massey bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Dunham Massey?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dunham Massey WA14, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dunham Massey Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Dunham Massey have about their water supply.

Frequently Asked Questions About Water in Dunham Massey

Is water from the tap in Dunham Massey safe to drink?

Yes! You can drink the tap water in Dunham Massey. You can rest assured that Dunham Massey water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Dunham Massey water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Dunham Massey water to make it drinkable.

Where does the water in Dunham Massey come from?

There are three main sources of water that supply Dunham Massey:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Dunham Massey

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Dunham Massey is below 60ppm, this means the water in in Dunham Massey is rated as soft water.

What does this mean?

The clean water supply to your home in Dunham Massey contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Dunham Massey.

Dunham Massey No Water

If you don't have any running water in your Dunham Massey home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Dunham Massey.

If there is no water at your Dunham Massey home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Dunham Massey.

If you don't have any cold water, not even a trickle, contact United Utilities for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Check the Twitter account of United Utilities, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Dunham Massey water leak or flooding

Dunham Massey water problems could be anything from flooding or a leak, to a burst water main in your Dunham Massey home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Dunham Massey property, you need to do one of the following as quickly as you can:

  1. Call United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the United Utilities website and fill out the online form.

Why does the water in Dunham Massey taste strange?

If you notice a change in taste or smell with your Dunham Massey water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Dunham Massey water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Dunham Massey water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach United Utilities via the contact channels listed above.

Broadband in Dunham Massey WA14

Dunham Masseyinternet connected globe

The speed of your internet connection at your Dunham Massey home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Dunham Massey with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dunham Massey Average Download Speed Dunham Massey Average Upload Speed
60.30 Mbps 12.60 Mbps
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The type of internet connection you have can affect the speed you get at your home in Dunham Massey. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when searching for a broadband provider in Dunham Massey?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Dunham Massey.

Availability

The first thing to consider before searching for a broadband provider in Dunham Massey is what's available. Most homes in Dunham Massey should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Dunham Massey?

  • Fibre broadband
    • This is fastest connection that's currently available in Dunham Massey
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Dunham Massey homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Dunham Massey.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Dunham Massey.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Dunham Massey broadband price

Dunham Massey broadband bill

You should also think about how much it costs for the broadband in Dunham Massey. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a broadband connection in Dunham Massey. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Dunham Massey Broadband Reliability

The reliability of broadband in Dunham Massey should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Dunham Massey home is something to think about.

Dunham Massey broadband customer support

Lastly, the customer support of your Dunham Massey internet connection is extremely important. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Dunham Massey.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Dunham Massey ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Dunham Massey?

The average broadband speed in Dunham Massey is:

Dunham Massey Average Download Speed Dunham Massey Average Upload Speed
60.30 Mbps 12.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Dunham Massey, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Dunham Massey home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below for a general idea which speed you should take when getting connected in Dunham Massey.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Dunham Massey

Corded telephone area code Dunham Massey

The telephone area code, sometimes called the landline dialling code, for Dunham Massey is 0161. If you're calling somebody in Dunham Massey, and you are in a different area, you will need to add 0161 to the number you're calling.

How much does an 0161 Dunham Massey call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Dunham Massey

Residents of Dunham Massey are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Dunham Massey home to the gas and electricity networks.

Most of the time you won't need to contact the Dunham Massey distribution network operator, but if you do, you can easily find out which DNO is responsible for Dunham Massey right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Dunham Massey

The electricity distribution network operator for Dunham Massey is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dunham Massey

There are no power plants within a 10 mile radius of Dunham Massey.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Dunham Massey

Perhaps you're wondering which towns and cities are within reach of Dunham Massey, in the table below you can see the five closest municipalities to Dunham Massey.