Utilities in <u>East Cowes

Need help with your utilities in East Cowes?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in East Cowes

If you just moved and have some questions about East Cowes? Our utilities guide to East Cowes will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and East Cowes water and sewerage. Keep reading to learn everything about utilities in East Cowes.

About East Cowes, Isle of Wight

East Cowes PO32 has a population of 7,010 and is located in the county of Isle of Wight. Isle of Wight has a population of 141,606 people.

Who supplies my water in East Cowes?

East Cowes water services are supplied by Southern Water. Here are the main contact numbers for Southern Water:

How to get in touch with the water supplier in East Cowes

Speaking to an advisor at Southern Water is one of many options to deal with your East Cowes water problems.

Below, you can find the principal phone numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to East Cowes?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to East Cowes?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Southern Water

You can also get in touch with Southern Water, by composing a letter or sending an email. You can also submit your request on the Southern Water website.

If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you should use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Water rates in East Cowes

Water bill in East Cowes

Water rates in East Cowes are based on if your home has a water meter or not. You can easily check if your East Cowes water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered East Cowes water rates will have a meter number listed on their water bills.

Metered Customers in East Cowes

Customers that have a water meter at their East Cowes house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Southern Water. While the variable charges cover the usage at your East Cowes home.

Unmetered Customers in East Cowes

Customers that don't have a water meter at their East Cowes home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your East Cowes home.

As an unmetered customer, the rate you pay for water in East Cowes is going to be based on the rateable value of your home. The rateable value of your East Cowes water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your East Cowes could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in East Cowes?

The average water bill East Cowes residents are charged is £14.25 per month, which is £171 per year.

water billSelectra blue

Expensive East Cowes water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive East Cowes water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my East Cowes water bill?

First of all, you will need to register with Southern Water. After you register your details with Southern Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your East Cowes bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Southern Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in East Cowes?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in East Cowes PO32, your water supplier is Southern Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

East Cowes Water Frequently Asked Questions

Below we have answered some common questions that customers in East Cowes have about their water supply.

Frequently Asked Questions About Water in East Cowes

Is water from the tap in East Cowes safe to drink?

Yes! The tap water is safe to drink in East Cowes. You can rest assured that East Cowes water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given East Cowes water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter East Cowes water to make it drinkable.

Where does the water in East Cowes come from?

There are three main sources of water that supply East Cowes:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in East Cowes

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in East Cowes is more than 276ppm, that makes the water hardness in East Cowes is rated as very hard water.

What does this mean?

The water being supplied to your home in East Cowes contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in East Cowes.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

East Cowes No Water

If you don't have any running water in your East Cowes home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting East Cowes.

If there is no water at your East Cowes home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting East Cowes.

If your home has no cold water, not even a trickle, contact Southern Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Southern Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Southern Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

East Cowes water leak or flooding

East Cowes water problems can include anything from a leak, a burst water main, or flooding in your East Cowes home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your East Cowes property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Southern Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Southern Water website and fill in the form to report the problem.

Why does the water in East Cowes taste strange?

If you notice a change in taste or smell with your East Cowes water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the East Cowes water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to East Cowes water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Southern Water via the contact channels listed above.

Internet in East Cowes PO32

East Cowesinternet connected globe

The speed of your internet connection at your East Cowes home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for East Cowes with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

East Cowes Average Download Speed East Cowes Average Upload Speed
37.80 Mbps 16.20 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in East Cowes?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in East Cowes?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in East Cowes. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when searching for a broadband provider in East Cowes?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points that you should consider when searching for a broadband provider in East Cowes.

Availability

The first thing to consider when searching for a broadband provider in East Cowes is the issue of availability. Most homes in East Cowes should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in East Cowes?

  • Fibre broadband
    • This is the fastest type of connection you can get in East Cowes
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of East Cowes homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of East Cowes.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in East Cowes.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in East Cowes?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in East Cowes?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

East Cowes broadband value for money

East Cowes broadband bill

Another important consideration is how much it costs for the broadband in East Cowes. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a internet connection in East Cowes. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

East Cowes Broadband Reliability

The reliability of the broadband connection is in East Cowes should also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your East Cowes home will be an important thing to consider.

East Cowes broadband customer support

Finally, the customer support of your East Cowes broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in East Cowes.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in East Cowes have about broadband internet.

Broadband FAQs

What's the average broadband speed in East Cowes?

The average speed of broadband in East Cowes is:

East Cowes Average Download Speed East Cowes Average Upload Speed
37.80 Mbps 16.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in East Cowes, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your East Cowes home. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should choose when signing up for broadband in East Cowes.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of East Cowes

Corded telephone area code East Cowes

The telephone area code, sometimes called the landline dialling code, for East Cowes is 01806. If you call someone in East Cowes, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 East Cowes call cost?

If you have calls included with your landline or mobile, the phone call will probably be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in East Cowes

Residents in East Cowes are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your East Cowes home to the gas network and electricity grid.

More often than not you won't need to speak to the East Cowes distribution network operator, but if you do, you can easily find out which DNO is responsible for East Cowes below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for East Cowes

The electricity distribution network operator for East Cowes is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in East Cowes?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in East Cowes?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near East Cowes

There are no power plants within a 10 mile radius of East Cowes.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near East Cowes

You might be wondering which municipalities are nearby East Cowes, in the below table you will find the five closest municipalities to East Cowes.

Closest five municipalities to East Cowes
Municipality Distance from East Cowes
Cowes 0.78 miles
Gurnard 0.78 miles
Ryde 5 miles
Fareham 6.89 miles