Utilities in <u>Eastbridge

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A Complete Guide to Utilities in Eastbridge

If you've moved and have questions about Eastbridge? Our comprehensive utilities guide to Eastbridge is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Eastbridge water and sewerage. Keep reading to learn everything about utilities in Eastbridge.

About Eastbridge, Suffolk

Eastbridge IP16 is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Eastbridge?

Eastbridge water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Eastbridge

Ringing a contact number for Anglian Water or Essex & Suffolk Water is just one method of contact to talk about your Eastbridge water issues.

Anglian Water contact numbers

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water contact numbers

In the table below you will find the contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also submit your request on the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Eastbridge

Water bill in Eastbridge

Water rates in Eastbridge depend on whether your home has a water meter or not. You can easily find out whether your Eastbridge water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Eastbridge water rates will have a meter number listed on their water bills.

Metered Customers in Eastbridge

Customers with a water meter at their Eastbridge property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Eastbridge home.

Unmetered Customers in Eastbridge

Customers without a meter at their Eastbridge home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Eastbridge home.

The rate unmetered customers pay for water in Eastbridge will be based on the rateable value of your home. The rateable value of your Eastbridge water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Eastbridge might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Eastbridge?

The average water bill Eastbridge residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Eastbridge water bill?

First, you must sign up and register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Eastbridge bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Eastbridge?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Eastbridge IP16, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Eastbridge Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Eastbridge have about their water supply.

Frequently Asked Questions About Water in Eastbridge

Is water from the tap in Eastbridge safe to drink?

Yes! The tap water is safe to drink in Eastbridge. You can rest assured that Eastbridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Eastbridge water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Eastbridge water to make it drinkable.

Where does the water in Eastbridge come from?

There are three main sources of water that supply Eastbridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Eastbridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Eastbridge is more than 201ppm, this means the water in Eastbridge is rated as hard water.

What does this mean?

The clean water supply to your home in Eastbridge contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Eastbridge.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Eastbridge No Water

If you don't have any running water in your Eastbridge home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Eastbridge.

If there is no water at your Eastbridge home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Eastbridge.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Eastbridge water leak or flooding

Eastbridge water problems might include anything from flooding or a leak, to a burst water main in your Eastbridge home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Eastbridge property, you need to do one of the following as quickly as you can:

  1. Contact Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Eastbridge taste strange?

If you notice a change in taste or smell with your Eastbridge water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Eastbridge water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Eastbridge water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband in Eastbridge IP16

Eastbridgeinternet connected globe

The speed of your internet connection at your Eastbridge home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average connection speed for Eastbridge with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Eastbridge Average Download Speed Eastbridge Average Upload Speed
38.90 Mbps 9.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in Eastbridge. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Eastbridge?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Eastbridge.

Availability

The first point to bear in mind when picking a broadband provider in Eastbridge is the availability. Whilst many homes in Eastbridge should have access to superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Eastbridge?

  • Fibre broadband
    • This is the fastest available internet connection in Eastbridge
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Eastbridge homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Eastbridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Eastbridge.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Eastbridge broadband cost

Eastbridge broadband bill

You should also think about the monthly cost of broadband in Eastbridge. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you commit to a internet connection in Eastbridge. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Eastbridge Broadband Reliability

The reliability of the broadband connection is in Eastbridge should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Eastbridge home is going to be important.

Eastbridge broadband customer service

Lastly, the customer service of your Eastbridge broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when selecting an internet provider in Eastbridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Eastbridge ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Eastbridge?

The average broadband speed in Eastbridge is:

Eastbridge Average Download Speed Eastbridge Average Upload Speed
38.90 Mbps 9.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Eastbridge, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Eastbridge home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Check out the table below for a rough guide to which speed you should pick when getting connected in Eastbridge.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Eastbridge

Corded telephone area code Eastbridge

The landline area code, sometimes called the dialling code, for Eastbridge is 01806. If you're calling somebody in Eastbridge, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Eastbridge call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Eastbridge

People living in Eastbridge can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Eastbridge home to the gas and electricity networks.

Most of the time you won't need to speak to the Eastbridge distribution network operator, but if you do, you can quickly find out which DNO covers Eastbridge in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Eastbridge

The electricity distribution network operator for Eastbridge is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Eastbridge

There are no power plants within a 10 mile radius of Eastbridge.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Eastbridge

You might be wondering which municipalities are nearby Eastbridge, in the below table you will find the five closest municipalities to Eastbridge.

Closest five municipalities to Eastbridge
Municipality Distance from Eastbridge
Leiston -
Aldringham -
Theberton -
Aldeburgh 1.57 miles
Saxmundham 8.2 miles