Utilities in <u>Eastwood

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Your Complete Guide to Utilities in Eastwood

If you just moved and have some questions about Eastwood? Our utilities guide to Eastwood will help you to find out everything about broadband, area codes, power generation and energy distributors, and Eastwood water and sewerage. Keep reading to learn everything about utilities in Eastwood.

About Eastwood, Derbyshire

Eastwood NG16 has a population of 18,422 and is located in the county of Derbyshire. Derbyshire has a population of 796,142 people.

Who supplies my water in Eastwood?

Eastwood water utilities are supplied by Severn Trent. Below are the main phone numbers for Severn Trent:

How to get in touch with the water supplier in Eastwood

Calling a phone number for Severn Trent is one of many options to deal with your Eastwood water account.

In the table below you will find the phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent telephone number Severn Trent Emergency telephone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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Write to Severn Trent

Additionally, you can communicate with Severn Trent, by composing a letter or sending an email. You can even send your message through the Severn Trent website.

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you can use the email address below:

Severn Trent Email Address
customercare@severntrent.co.uk

Water rates in Eastwood

Water bill in Eastwood

Water rates in Eastwood depend on whether your home has a water meter or not. It's easy to find out if your Eastwood water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Eastwood water rates will have a meter number listed on their water bills.

Metered Customers in Eastwood

Customers with a water meter at their Eastwood property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Severn Trent. Whilst the variable charges cover the consumption at your Eastwood home.

Unmetered Customers in Eastwood

Customers without a meter at their Eastwood home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Eastwood home.

Water rates for unmetered customers in Eastwood is based on the rateable value of your home. The rateable value of your Eastwood water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Eastwood may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Eastwood?

The average water bill Eastwood residents are charged is £16.58 monthly, which works out at £199 a year.

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How do I pay my Eastwood water bill?

You will first need to register with Severn Trent. After you've registered with Severn Trent, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Eastwood bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Eastwood?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Eastwood NG16, your water supplier is Severn Trent.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Eastwood Water Frequently Asked Questions

Below we have answered some common questions that customers in Eastwood have about their water supply.

Frequently Asked Questions About Water in Eastwood

Is the tap water in Eastwood safe to drink?

Yes! It's safe to drink the tap water in Eastwood. You can rest assured that Eastwood water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Eastwood water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Eastwood water to make it drinkable.

Where does the water in Eastwood come from?

There are three main sources of water that supply Eastwood:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Eastwood

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Eastwood is less than 60ppm, that makes the water hardness in in Eastwood is rated as soft water.

What does this mean?

The water supply to your home in Eastwood contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Eastwood.

Eastwood No Water

If you have no water in your Eastwood home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Eastwood.

If there is no water at your Eastwood home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Eastwood.

If your home has no cold water, not even a trickle, contact Severn Trent for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Severn Trent website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Severn Trent, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Eastwood water leak or flooding

Eastwood water problems could be anything from a burst water main or flooding, to a leak in your Eastwood home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Eastwood property, you need to do one of the following as quickly as you can:

  1. Contact Severn Trent whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Severn Trent website and fill out the online form.

Why does the water in Eastwood taste strange?

If you find the taste or smell is different with your Eastwood water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Eastwood water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Eastwood water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Severn Trent on the contact details above.

Broadband Speed in Eastwood NG16

Eastwoodinternet connected globe

The broadband speed you get at your Eastwood home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average broadband speed for Eastwood with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Eastwood Average Download Speed Eastwood Average Upload Speed
86.88 Mbps 14.45 Mbps
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The internet connection type you have can affect the speed you get at your home in Eastwood. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

What to look for when picking a broadband provider in Eastwood?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Eastwood.

Availability

The first point to bear in mind when picking a broadband provider in Eastwood is the availability. The majority of homes in Eastwood should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Eastwood?

  • Fibre broadband
    • This is fastest connection that's currently available in Eastwood
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Eastwood homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Eastwood.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Eastwood.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Eastwood broadband cost

Eastwood broadband bill

You should also think about the monthly cost of broadband in Eastwood. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a broadband connection in Eastwood. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Eastwood Broadband Reliability

How reliable the broadband is in Eastwood also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Eastwood home is something to think about.

Eastwood broadband customer service

Finally, the customer service of your Eastwood broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Eastwood.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Eastwood ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Eastwood?

The average internet speed in Eastwood is:

Eastwood Average Download Speed Eastwood Average Upload Speed
86.88 Mbps 14.45 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Eastwood, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Eastwood house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Take a look at this table for a general idea the kind of broadband speed you should pick when getting connected in Eastwood.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Eastwood

Corded telephone area code Eastwood

The landline area code, sometimes called the dialling code, for Eastwood is 01773. If you call someone in Eastwood, and you are not in the same area, you will need to add 01773 to the number you're calling.

How much does an 01773 Eastwood call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Eastwood

People living in Eastwood are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Eastwood home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Eastwood distribution network operator, but should the need arise, you can quickly find out which DNO covers Eastwood right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Eastwood

The electricity distribution network operator for Eastwood is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Eastwood

There are no power plants within a 10 mile radius of Eastwood.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Eastwood

You might be wondering which municipalities are within reach of Eastwood, we've found the closest five municipalities to Eastwood.