Utilities in <u>Eccleshill

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A Complete Guide to Utilities in Eccleshill

If you've moved and have questions about Eccleshill? Our comprehensive utilities guide to Eccleshill is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Eccleshill water and sewerage. Keep reading to learn everything about utilities in Eccleshill.

About Eccleshill, Lancashire

Eccleshill BB3 has a population of 319 and is located in the county of Lancashire. Lancashire has a population of 1,498,300 people.

Who supplies my water in Eccleshill?

Eccleshill water services are provided by Northumbrian Water. In the table below are the contact numbers for Northumbrian Water, and United Utilities:

How to reach your water providers in Eccleshill

Speaking to an advisor at Northumbrian Water or United Utilities is just one method of contact to talk about your Eccleshill water issues.

Northumbrian Water contact numbers

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water phone number Northumbrian Water Emergency phone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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United Utilities contact numbers

In the table below we have listed the main contact numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Northumbrian Water or United Utilities

You can also get in touch with Northumbrian Water or United Utilities, either by email or with a letter in the post. You can even send your message through the Northumbrian Water or United Utilities website.

Northumbrian Water

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Eccleshill

Water bill in Eccleshill

Water rates in Eccleshill will vary depending on if your home has a water meter or not. You can easily find out whether your Eccleshill water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Eccleshill water rates will have a meter number listed on their water bills.

Metered Customers in Eccleshill

Customers that have a water meter at their Eccleshill house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water or United Utilities. Whilst the variable charges cover the consumption at your Eccleshill home.

Unmetered Customers in Eccleshill

Customers without a meter at their Eccleshill home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Eccleshill home.

Water rates for unmetered customers in Eccleshill will be based on the rateable value of your home. The rateable value part of your Eccleshill water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Eccleshill may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Eccleshill?

The average water bill Eccleshill residents are billed varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Northumbrian Water £14.83 £178
United Utilities £16.83 £202
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How do I pay my Eccleshill water bill?

You will first need to register with Northumbrian Water or United Utilities. After you've registered with Northumbrian Water or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Eccleshill bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Eccleshill?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Eccleshill BB3, your water suppliers are Northumbrian Water and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Eccleshill Water Frequently Asked Questions

Below we have answered some common questions that customers in Eccleshill have about their water supply.

Frequently Asked Questions About Water in Eccleshill

Is water from the tap in Eccleshill safe to drink?

Yes! You can drink the tap water in Eccleshill. You can rest assured that Eccleshill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Eccleshill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Eccleshill water to make it drinkable.

Where does the water in Eccleshill come from?

There are three main sources of water that supply Eccleshill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Eccleshill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Eccleshill is fewer than 60ppm, this means the water in in Eccleshill is rated as soft water.

What does this mean?

The water being supplied to your home in Eccleshill contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Eccleshill.

Eccleshill No Water

If there isn't any running water in your Eccleshill home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Eccleshill.

If there is no water at your Eccleshill home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Eccleshill.

If your home has no cold water, not even a trickle, contact Northumbrian Water or United Utilities for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Northumbrian Water or United Utilities website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Northumbrian Water or United Utilities, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Eccleshill water leak or flooding

Eccleshill water problems could be anything from flooding or a leak, to a burst water main in your Eccleshill home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Eccleshill property, you must do one of the following as soon as possible:

  1. Ring Northumbrian Water or United Utilities whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water or United Utilities website and complete the online form to report the issue.

Why does the water in Eccleshill taste strange?

If you detect a difference in smell or taste of your Eccleshill water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Eccleshill water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Eccleshill water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Northumbrian Water or United Utilities using the contact information above.

Broadband Speed in Eccleshill BB3

Eccleshillinternet connected globe

The broadband speed you get at your Eccleshill home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Eccleshill with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Eccleshill Average Download Speed Eccleshill Average Upload Speed
99.80 Mbps 15.55 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Eccleshill. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Eccleshill?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Eccleshill.

Availability

The first thing you need to think about before choosing an internet provider in Eccleshill is what's available. Whilst many homes in Eccleshill can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Eccleshill?

  • Fibre broadband
    • This is fastest connection that's currently available in Eccleshill
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Eccleshill homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Eccleshill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Eccleshill.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Eccleshill broadband cost

Eccleshill broadband bill

Another important consideration is the price you pay for broadband in Eccleshill. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Eccleshill. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Eccleshill Broadband Reliability

The reliability of the broadband connection is in Eccleshill must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Eccleshill home is going to be important.

Eccleshill broadband technical support

Lastly, the technical support for your Eccleshill broadband connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Eccleshill.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Eccleshill have about broadband internet.

Broadband FAQs

What's the average broadband speed in Eccleshill?

The average internet speed in Eccleshill is:

Eccleshill Average Download Speed Eccleshill Average Upload Speed
99.80 Mbps 15.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Eccleshill, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Eccleshill house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should pick when signing up for broadband in Eccleshill.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Eccleshill

Corded telephone area code Eccleshill

The telephone dialling code, sometimes called the area code, for Eccleshill is 01274. If you're calling somebody in Eccleshill, and you're located in a different region, you should add 01274 to the number you'd like to call.

How much does an 01274 Eccleshill call cost?

If calls are included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Eccleshill

Residents in Eccleshill are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Eccleshill home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Eccleshill distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Eccleshill right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Eccleshill

The electricity distribution network operator for Eccleshill is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Eccleshill

There are no power plants within a 10 mile radius of Eccleshill.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Eccleshill

Perhaps you're wondering which towns and cities are within reach of Eccleshill, in the table below you can see the five nearest towns and cities to Eccleshill.