Utilities in <u>Egham

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Your Complete Guide to Utilities in Egham

If you've moved and have questions about Egham? Our complete guide to utilities in Egham will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Egham water and sewerage. Keep reading to learn everything about utilities in Egham.

About Egham, Berkshire

Egham TW18 has a population of 6,384 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Egham?

Egham water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water:

Getting in touch with your water supplier for Egham

Speaking to an advisor at Affinity Water is just one method of contact to discuss your Egham water problems.

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Affinity Water

You can also write to Affinity Water, by composing a letter or sending an email. You can also send your request via the Affinity Water website.

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Price of water in Egham

Water bill in Egham

Water rates in Egham depend on whether your home has a water meter or not. It's easy to find out if your Egham water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Egham water rates will have a meter number listed on their water bills.

Metered Customers in Egham

Customers with a water meter at their Egham home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water. Whilst the variable charges cover the consumption at your Egham home.

Unmetered Customers in Egham

Customers that don't have a water meter at their Egham home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Egham home.

As an unmetered customer, the rate you pay for water in Egham will be based on the rateable value of your home. The rateable value of your Egham water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Egham could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Egham?

The average water bill Egham residents are being charged is £16.67 per month, which is £200 annually.

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How do I pay my Egham water bill?

First, you must sign up and register with Affinity Water. After you register your details with Affinity Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Egham bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Egham?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Egham TW18, your water supplier is Affinity Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Egham Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Egham have about their water supply.

Frequently Asked Questions About Water in Egham

Is tap water in Egham safe to drink?

Yes! You can drink the tap water in Egham. You can rest assured that Egham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Egham water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Egham water to make it drinkable.

Where does the water in Egham come from?

There are three main sources of water that supply Egham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Egham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Egham is more than 201ppm, that makes the water hardness in Egham is rated as hard water.

What does this mean?

The water being supplied to your home in Egham contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Egham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Egham No Water

If you have no water in your Egham home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Egham.

If there is no water at your Egham home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Egham.

If your home has no cold water, not even a trickle, contact Affinity Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Egham water leak or flooding

Egham water problems can include anything from flooding or a leak, to a burst water main in your Egham home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Egham property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Affinity Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water website and fill in the form to report the problem.

Why does the water in Egham taste strange?

If you find the taste or smell is different with your Egham water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Egham water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Egham water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water using the contact information above.

Broadband in Egham TW18

Eghaminternet connected globe

The speed of your internet connection at your Egham home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Egham with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Egham Average Download Speed Egham Average Upload Speed
85.50 Mbps 14.40 Mbps
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The internet connection type you have can affect the speed you get at your home in Egham. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when searching for a broadband provider in Egham?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, let's take a look at the top four points to think about when searching for a broadband provider in Egham.

Availability

The first point to bear in mind before searching for a broadband provider in Egham is the availability. The majority of homes in Egham should have access to superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Egham?

  • Fibre broadband
    • This is fastest connection that's currently available in Egham
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Egham homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Egham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Egham.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Egham broadband cost

Egham broadband bill

You should also think about the price you pay for broadband in Egham. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in Egham. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Egham Broadband Reliability

How reliable the broadband is in Egham also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Egham home will be an important thing to consider.

Egham broadband customer support

Lastly, the customer support of your Egham internet connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Egham.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Egham ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Egham?

The average internet speed in Egham is:

Egham Average Download Speed Egham Average Upload Speed
85.50 Mbps 14.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Egham, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Egham house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table to find out what sort of download speed you should pick when getting connected in Egham.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Egham

Corded telephone area code Egham

The landline area code, sometimes called the dialling code, for Egham is 01806. If you call someone in Egham, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Egham call cost?

If you have a call plan with your landline or mobile, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Egham

Residents of Egham can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Egham home to the electricity grid and gas networks.

More often than not you won't need to speak to the Egham distribution network operator, but should the need arise, you can find the distribution network operator for Egham below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Egham

The electricity distribution network operator for Egham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Egham

There are no power plants within a 10 mile radius of Egham.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Egham

You might be wondering which municipalities are close to Egham, in the below table you will find the closest five municipalities to Egham.

Closest five municipalities to Egham
Municipality Distance from Egham
Chertsey 2.53 miles
Lyne 2.53 miles