Your Complete Guide to Utilities in Elm Farm

If you've moved and have questions about Elm Farm? Our comprehensive utilities guide to Elm Farm is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Elm Farm water and sewerage. Keep reading to learn everything about utilities in Elm Farm.

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About Elm Farm, Buckinghamshire

Elm Farm HP21 has a population of 9,989 and is located in the county of Buckinghamshire. Buckinghamshire has a population of 543,128 people.

Who supplies my water in Elm Farm?

Elm Farm water services are provided by Thames Water. In the table below are the contact numbers for Thames Water:

Getting in touch with your water supplier for Elm Farm

Speaking to an advisor at Thames Water is just one method of contact to talk about your Elm Farm water issues.

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Thames Water website.

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Price of water in Elm Farm

Water bill in Elm Farm

Water rates in Elm Farm depend on whether your home has a water meter or not. You can easily check if your Elm Farm water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Elm Farm water rates will have a meter number listed on their water bills.

Metered Customers in Elm Farm

Customers that have a water meter at their Elm Farm property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Elm Farm home.

Unmetered Customers in Elm Farm

Customers that don't have a water meter at their Elm Farm home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Elm Farm home.

The rate unmetered customers pay for water in Elm Farm will be based on the rateable value of your home. The rateable value of your Elm Farm water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Elm Farm might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Elm Farm?

The average water bill Elm Farm residents are being charged is £19.33 each month, that's £232 per year.

How do I pay my Elm Farm water bill?

First, you must sign up and register with Thames Water. Once you've registered an account with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Elm Farm bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Elm Farm?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Elm Farm HP21, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Elm Farm Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Elm Farm have about their water supply.

Frequently Asked Questions About Water in Elm Farm

Is tap water in Elm Farm safe to drink?

Yes! It's safe to drink the tap water in Elm Farm. You can rest assured that Elm Farm water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Elm Farm water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Elm Farm water to make it drinkable.

Where does the water in Elm Farm come from?

There are three main sources of water that supply Elm Farm:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Elm Farm

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Elm Farm is more than 276ppm, this means the water in Elm Farm is rated as very hard water.

What does this mean?

The water supply to your home in Elm Farm contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Elm Farm.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Elm Farm No Water

If you have no water in your Elm Farm home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Elm Farm.

If there is no water at your Elm Farm home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Elm Farm.

If there is no cold water, not even a trickle, contact Thames Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Elm Farm water leak or flooding

Elm Farm water problems might include anything from flooding or a leak, to a burst water main in your Elm Farm home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Elm Farm property, you must do one of the following as soon as possible:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Thames Water website and complete the online form to report the issue.

Why does the water in Elm Farm taste strange?

If you detect a difference in smell or taste of your Elm Farm water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Elm Farm water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Elm Farm water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Thames Water using the contact information above.

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Broadband in Elm Farm HP21

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The speed of your broadband connection at your Elm Farm home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Elm Farm with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Elm Farm Average Download Speed Elm Farm Average Upload Speed
78.50 Mbps 14.90 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Elm Farm. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when searching for a broadband provider in Elm Farm?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Elm Farm.

Availability

The first thing to consider before searching for a broadband provider in Elm Farm is the availability. Most homes in Elm Farm should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Elm Farm?

  • Fibre broadband
    • This is the fastest type of connection you can get in Elm Farm
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Elm Farm homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Elm Farm.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Elm Farm.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Elm Farm broadband value for money

Elm Farm broadband bill

Another important consideration is the price you pay for broadband in Elm Farm. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer when you sign up for a internet connection in Elm Farm. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Elm Farm Broadband Reliability

How reliable the broadband is in Elm Farm must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Elm Farm home is going to be important.

Elm Farm broadband customer support

Lastly, the technical support for your Elm Farm broadband connection is really important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that deals with your query in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Elm Farm.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Elm Farm have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Elm Farm?

The average speed of broadband in Elm Farm is:

Elm Farm Average Download Speed Elm Farm Average Upload Speed
78.50 Mbps 14.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Elm Farm, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Elm Farm house. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table to find out which speed you should choose when signing up for broadband in Elm Farm.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the landline area code in Elm Farm

Corded telephone area code Elm Farm

The landline area code, sometimes called the dialling code, for Elm Farm is 01806. If you're calling somebody in Elm Farm, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Elm Farm call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Elm Farm

People living in Elm Farm can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Elm Farm home to the gas network and electricity grid.

In many cases you won't need to speak to the Elm Farm distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Elm Farm in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Elm Farm

The electricity distribution network operator for Elm Farm is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Elm Farm

There are no power plants within a 10 mile radius of Elm Farm.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Elm Farm

If you've ever wondered which municipalities are within reach of Elm Farm, in the below table you will find the closest five municipalities to Elm Farm.