Utilities in <u>Elton

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Your Complete Guide to Utilities in Elton

If you just moved and have some questions about Elton? Our utilities guide to Elton will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Elton water and sewerage. Keep reading to learn everything about utilities in Elton.

About Elton, Cheshire

Elton CH2 has a population of 3,586 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Elton?

Elton water services are provided by Dee Valley Water. In the table below are the contact numbers for Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, and United Utilities:

How to get in touch with the water suppliers in Elton

Speaking to an advisor at Dee Valley Water, Dwr Cymru Welsh Water or Severn Trent is one of many options to deal with your Elton water problems.

Dee Valley Water phone numbers

In the table below you will find the phone numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water phone number Dee Valley Water Emergency phone number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365

Dwr Cymru Welsh Water phone numbers

In the table below you will find the phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Severn Trent phone numbers

In the table below you will find the phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

United Utilities phone numbers

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Speaking to an advisor at Dee Valley Water is one of many options to deal with your Elton water problems.

Write to Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities

You can also get in touch with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities, either by email or with a letter in the post. You can even send your message through the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent or United Utilities website.

Dee Valley Water

Customers that would rather email Dee Valley Water, you should use the following email address:

Dee Valley Water Email Address
waterregulations@hafrendyfrdwy.co.uk

Dwr Cymru Welsh Water

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

Customers that would rather email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you should use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Elton

Water bill in Elton

Water rates in Elton will vary depending on if your home has a water meter or not. You can easily check if your Elton water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Elton water rates will have a meter number listed on their water bills.

Metered Customers in Elton

Customers that have a water meter at their Elton property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. Whilst the variable charges cover the consumption at your Elton home.

Unmetered Customers in Elton

Customers that don't have a water meter at their Elton home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Elton home.

Water rates for unmetered customers in Elton is going to be based on the rateable value of your home. The rateable value calculation of your Elton water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Elton may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Elton?

The average water bill Elton residents are billed varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Dee Valley Water - -
Dwr Cymru Welsh Water £15.17 £182
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Elton water bill?

You will first need to register with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities. After you've registered with Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Elton bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Elton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Elton CH2, your water suppliers are Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Elton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Elton have about their water supply.

Frequently Asked Questions About Water in Elton

Is the tap water in Elton safe to drink?

Yes! You can drink the tap water in Elton. You can rest assured that Elton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Elton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Elton water to make it drinkable.

Where does the water in Elton come from?

There are three main sources of water that supply Elton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Elton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Elton is fewer than 60ppm, that means the water hardness in in Elton is rated as soft water.

What does this mean?

The water being supplied to your home in Elton contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Elton.

Elton No Water

If there isn't any running water in your Elton home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Elton.

If there is no water at your Elton home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Elton.

If there is no cold water, not even a trickle, contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Elton water leak or flooding

Elton water problems could be anything from a leak, a burst water main, or flooding in your Elton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Elton property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities website and fill out the online form.

Why does the water in Elton taste strange?

If you find the taste or smell is different with your Elton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Elton water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Elton water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Dee Valley Water, Dwr Cymru Welsh Water, Severn Trent, or United Utilities via the contact channels listed above.

Broadband Speed in Elton CH2

Eltoninternet connected globe

The broadband speed you get at your Elton home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Elton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Elton Average Download Speed Elton Average Upload Speed
68.80 Mbps 13.30 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Elton. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when choosing an internet provider in Elton?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Elton.

Availability

The first thing to consider when choosing an internet provider in Elton is what's available. Most homes in Elton should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Elton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Elton
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Elton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Elton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Elton.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Elton broadband price

Elton broadband bill

You should also think about how much it costs for the broadband in Elton. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you sign up to a internet service in Elton. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Elton Broadband Reliability

The reliability of broadband in Elton must also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Elton home will be an important thing to consider.

Elton broadband technical support

Finally, the customer service of your Elton broadband connection is extremely important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Elton.

Broadband FAQ

Below we've answered some our the most common questions that customers in Elton have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Elton?

The average internet speed in Elton is:

Elton Average Download Speed Elton Average Upload Speed
68.80 Mbps 13.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Elton, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Elton home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should take when getting connected in Elton.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Elton

Corded telephone area code Elton

The telephone dialling code, sometimes called the area code, for Elton is 01928. When making a call to someone in Elton, and you're located in a different region, you should add 01928 to the number you're calling.

How much does an 01928 Elton call cost?

If you have calls included with your landline or mobile, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Elton

People living in Elton can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Elton home to the gas and electricity networks.

More often than not you won't need to speak to the Elton distribution network operator, but if you do, you can easily find out which DNO is responsible for Elton right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Elton

The electricity distribution network operator for Elton is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Elton

There are no power plants within a 10 mile radius of Elton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Elton

Perhaps you're wondering which towns and cities are within reach of Elton, we've found the five nearest towns and cities to Elton.