Your Guide to Utilities in Enfield Island Village

If you've moved and have questions about Enfield Island Village? Our comprehensive utilities guide to Enfield Island Village will help you to find out everything about broadband, area codes, power generation and energy distributors, and Enfield Island Village water and sewerage. Keep reading to learn everything about utilities in Enfield Island Village.

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About Enfield Island Village, Greater London

Enfield Island Village EN3 is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Enfield Island Village?

Enfield Island Village water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

Getting in touch with your water supplier for Enfield Island Village

Speaking to an advisor at Thames Water is just one method of contact to talk about your Enfield Island Village water account.

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]
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Price of water in Enfield Island Village

Water bill in Enfield Island Village

Water rates in Enfield Island Village depend on whether your home has a water meter or not. You can easily find out whether your Enfield Island Village water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Enfield Island Village water rates will have a meter number listed on their water bills.

Metered Customers in Enfield Island Village

Customers who have a water meter installed at their Enfield Island Village home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Enfield Island Village home.

Unmetered Customers in Enfield Island Village

Customers without a meter at their Enfield Island Village home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Enfield Island Village home.

The rate unmetered customers pay for water in Enfield Island Village will be based on the rateable value of your home. The rateable value of your Enfield Island Village water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Enfield Island Village could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Enfield Island Village?

The average water bill Enfield Island Village residents are charged is £19.33 monthly, which works out at £232 a year.

How do I pay my Enfield Island Village water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Enfield Island Village bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Enfield Island Village?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Enfield Island Village EN3, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Enfield Island Village Water Frequently Asked Questions

Below we have answered some common questions that customers in Enfield Island Village have about their water supply.

Frequently Asked Questions About Water in Enfield Island Village

Is water from the tap in Enfield Island Village safe to drink?

Yes! The tap water is safe to drink in Enfield Island Village. You can rest assured that Enfield Island Village water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Enfield Island Village water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Enfield Island Village water to make it drinkable.

Where does the water in Enfield Island Village come from?

There are three main sources of water that supply Enfield Island Village:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Enfield Island Village

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Enfield Island Village is over 201ppm, this means the water in Enfield Island Village is rated as hard water.

What does this mean?

The water being supplied to your home in Enfield Island Village contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Enfield Island Village.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Enfield Island Village No Water

If there isn't any running water in your Enfield Island Village home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Enfield Island Village.

If there is no water at your Enfield Island Village home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Enfield Island Village.

If your home has no cold water, not even a trickle, contact Thames Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Check the Twitter account of Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Enfield Island Village water leak or flooding

Enfield Island Village water problems might include anything from flooding or a leak, to a burst water main in your Enfield Island Village home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Enfield Island Village property, you need to do one of the following as quickly as you can:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Thames Water website and fill in the form to report the problem.

Why does the water in Enfield Island Village taste strange?

If you detect a difference in smell or taste of your Enfield Island Village water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Enfield Island Village water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Enfield Island Village water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water on the contact details above.

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Broadband in Enfield Island Village EN3

Enfield Island Villageinternet connected globe

The broadband speed you get at your Enfield Island Village home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Enfield Island Village with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Enfield Island Village Average Download Speed Enfield Island Village Average Upload Speed
90.25 Mbps 15.15 Mbps
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The internet connection type you have can affect your download and upload speed in Enfield Island Village. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

What to look for when picking a broadband provider in Enfield Island Village?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points worth considering before picking a broadband provider in Enfield Island Village.

Availability

The first thing you need to think about before picking a broadband provider in Enfield Island Village is the availability. Whilst many homes in Enfield Island Village should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Enfield Island Village?

  • Fibre broadband
    • This is the fastest available internet connection in Enfield Island Village
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Enfield Island Village homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Enfield Island Village.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Enfield Island Village.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Enfield Island Village broadband value for money

Enfield Island Village broadband bill

You should also think about the monthly cost of broadband in Enfield Island Village. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Enfield Island Village. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Enfield Island Village Broadband Reliability

The reliability of the broadband connection is in Enfield Island Village also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Enfield Island Village home is something to think about.

Enfield Island Village broadband customer service

Lastly, the technical support for your Enfield Island Village broadband connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Enfield Island Village.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Enfield Island Village have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Enfield Island Village?

The average broadband speed in Enfield Island Village is:

Enfield Island Village Average Download Speed Enfield Island Village Average Upload Speed
90.25 Mbps 15.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Enfield Island Village, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Enfield Island Village house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea the kind of broadband speed you should choose when getting connected in Enfield Island Village.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Enfield Island Village

Corded telephone area code Enfield Island Village

The telephone dialling code, sometimes called the area code, for Enfield Island Village is 020. If you're calling somebody in Enfield Island Village, and you're located in a different region, you should add 020 to the number you'd like to call.

How much does an 020 Enfield Island Village call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Enfield Island Village

Residents of Enfield Island Village are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Enfield Island Village home to the gas and electricity networks.

Most of the time you won't need to speak to the Enfield Island Village distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Enfield Island Village below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Enfield Island Village

The electricity distribution network operator for Enfield Island Village is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Enfield Island Village

There are no power plants within a 10 mile radius of Enfield Island Village.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Enfield Island Village

If you've ever wondered which municipalities are within reach of Enfield Island Village, in the table below you can see the five nearest towns and cities to Enfield Island Village.

Closest five municipalities to Enfield Island Village
Municipality Distance from Enfield Island Village
Enfield Wash -
Enfield Lock -
Enfield Highway -
Waltham Cross 0.65 miles