A Complete Guide to Utilities in Enfield Lock

If you've moved and have questions about Enfield Lock? Our complete guide to utilities in Enfield Lock is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Enfield Lock water and sewerage. Keep reading to learn everything about utilities in Enfield Lock.

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About Enfield Lock, Greater London

Enfield Lock EN3 has a population of 16,469 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Enfield Lock?

Enfield Lock water services are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to get in touch with the water supplier in Enfield Lock

Calling a phone number for Thames Water is just one method of contact to discuss your Enfield Lock water issues.

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

Additionally, you can communicate with Thames Water, by composing a letter or sending an email. You can even send your message through the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]
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Cost of water in Enfield Lock

Water bill in Enfield Lock

Water rates in Enfield Lock are based on if your home has a water meter or not. You can easily find out whether your Enfield Lock water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Enfield Lock water rates will have a meter number listed on their water bills.

Metered Customers in Enfield Lock

Customers with a water meter at their Enfield Lock property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Enfield Lock home.

Unmetered Customers in Enfield Lock

Customers without a meter at their Enfield Lock home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Enfield Lock home.

The rate unmetered customers pay for water in Enfield Lock will be based on the rateable value of your home. The rateable value calculation of your Enfield Lock water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Enfield Lock could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Enfield Lock?

The average water bill Enfield Lock residents are charged is £19.33 each month, that's £232 annually.

How do I pay my Enfield Lock water bill?

You will first need to register with Thames Water. Once you've registered an account with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Enfield Lock bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Enfield Lock?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Enfield Lock EN3, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Enfield Lock Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Enfield Lock have about their water supply.

Frequently Asked Questions About Water in Enfield Lock

Is the tap water in Enfield Lock safe to drink?

Yes! It's safe to drink the tap water in Enfield Lock. You can rest assured that Enfield Lock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Enfield Lock water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Enfield Lock water to make it drinkable.

Where does the water in Enfield Lock come from?

There are three main sources of water that supply Enfield Lock:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Enfield Lock

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Enfield Lock is higher than 201ppm, that makes the water hardness in Enfield Lock is rated as hard water.

What does this mean?

The water being supplied to your home in Enfield Lock contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Enfield Lock.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Enfield Lock No Water

If you have no water in your Enfield Lock home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Enfield Lock.

If there is no water at your Enfield Lock home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Enfield Lock.

If you don't have any cold water, not even a trickle, contact Thames Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Enfield Lock water leak or flooding

Enfield Lock water problems might include anything from flooding or a leak, to a burst water main in your Enfield Lock home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Enfield Lock property, you need to do one of the following as quickly as you can:

  1. Contact Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Thames Water website and fill out the online form.

Why does the water in Enfield Lock taste strange?

If you detect a difference in smell or taste of your Enfield Lock water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Enfield Lock water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Enfield Lock water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Thames Water on the contact details above.

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Broadband Speed in Enfield Lock EN3

Enfield Lockinternet connected globe

The speed of your broadband connection at your Enfield Lock home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see how it compares to the average connection speed for Enfield Lock with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Enfield Lock Average Download Speed Enfield Lock Average Upload Speed
90.25 Mbps 15.15 Mbps
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The type of internet connection you have can affect the speed you get at your home in Enfield Lock. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Enfield Lock?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Enfield Lock.

Availability

The first thing you need to think about whilst searching for a broadband provider in Enfield Lock is the issue of availability. Whilst many homes in Enfield Lock can take advantage of fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Enfield Lock?

  • Fibre broadband
    • This is the fastest available internet connection in Enfield Lock
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Enfield Lock homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Enfield Lock.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Enfield Lock.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Enfield Lock broadband price

Enfield Lock broadband bill

Another important consideration is the monthly cost of broadband in Enfield Lock. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you commit to a internet connection in Enfield Lock. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Enfield Lock Broadband Reliability

The reliability of broadband in Enfield Lock should also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Enfield Lock home is going to be important.

Enfield Lock broadband customer support

Finally, the technical support for your Enfield Lock broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Enfield Lock.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Enfield Lock ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Enfield Lock?

The average speed of broadband in Enfield Lock is:

Enfield Lock Average Download Speed Enfield Lock Average Upload Speed
90.25 Mbps 15.15 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Enfield Lock, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Enfield Lock property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Check out the table below for a general idea which speed you should take when signing up for broadband in Enfield Lock.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the telephone dialling code of Enfield Lock

Corded telephone area code Enfield Lock

The telephone dialling code, sometimes called the area code, for Enfield Lock is 020. If you call someone in Enfield Lock, and you're located in a different region, you will need to add 020 to the number you'd like to call.

How much does an 020 Enfield Lock call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Enfield Lock

People living in Enfield Lock are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Enfield Lock home to the gas network and electricity grid.

Most of the time you won't need to speak to the Enfield Lock distribution network operator, but should you ever need to, you can find the distribution network operator for Enfield Lock below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Enfield Lock

The electricity distribution network operator for Enfield Lock is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Enfield Lock

There are no power plants within a 10 mile radius of Enfield Lock.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Enfield Lock

You might be wondering which municipalities are within reach of Enfield Lock, we've found the closest five municipalities to Enfield Lock.

Closest five municipalities to Enfield Lock
Municipality Distance from Enfield Lock
Enfield Wash -
Enfield Island Village -
Enfield Highway -
Waltham Cross 0.65 miles