Utilities in <u>Ermington

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Your Complete Guide to Utilities in Ermington

If you just moved and have some questions about Ermington? Our utilities guide to Ermington will help you to find out everything about broadband, area codes, power generation and energy distributors, and Ermington water and sewerage. Keep reading to learn everything about utilities in Ermington.

About Ermington, Devon

Ermington PL21 has a population of 824 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ermington?

Ermington water services are supplied by South West Water. Here are the main contact numbers for South West Water:

How to reach your water provider in Ermington

Calling a phone number for South West Water is one of many options to deal with your Ermington water account.

Below, you can find the principal telephone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, by composing a letter or sending an email. You can also send your request via the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Ermington

Water bill in Ermington

Water rates in Ermington are based on if your home has a water meter or not. It's easy to find out if your Ermington water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Ermington water rates will have a meter number listed on their water bills.

Metered Customers in Ermington

Customers with a water meter at their Ermington home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Ermington home.

Unmetered Customers in Ermington

Customers that don't have a water meter at their Ermington home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Ermington home.

As an unmetered customer, the rate you pay for water in Ermington will be based on the rateable value of your home. The rateable value calculation of your Ermington water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Ermington could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Ermington?

The average water bill Ermington residents are being charged is £18.17 per month, which is £218 annually.

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How do I pay my Ermington water bill?

First of all, you will need to register with South West Water. After you've registered with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Ermington bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ermington?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ermington PL21, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ermington Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ermington have about their water supply.

Frequently Asked Questions About Water in Ermington

Is tap water in Ermington safe to drink?

Yes! It's safe to drink the tap water in Ermington. You can rest assured that Ermington water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ermington water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ermington water to make it drinkable.

Where does the water in Ermington come from?

There are three main sources of water that supply Ermington:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Ermington

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Ermington is fewer than 60ppm, this means the water in in Ermington is rated as soft water.

What does this mean?

The clean water supply to your home in Ermington contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Ermington.

Ermington No Water

If there isn't any running water in your Ermington home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Ermington.

If there is no water at your Ermington home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Ermington.

If you don't have any cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of South West Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Ermington water leak or flooding

Ermington water problems can include anything from flooding or a leak, to a burst water main in your Ermington home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Ermington property, you need to do one of the following as quickly as you can:

  1. Contact South West Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South West Water website and fill out the online form.

Why does the water in Ermington taste strange?

If you find the taste or smell is different with your Ermington water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Ermington water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Ermington water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with South West Water on the contact details above.

Internet in Ermington PL21

Ermingtoninternet connected globe

The broadband speed you get at your Ermington home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Ermington with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ermington Average Download Speed Ermington Average Upload Speed
52.75 Mbps 10.65 Mbps
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The type of internet connection you have can affect your download and upload speed in Ermington. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

What to look for when picking a broadband provider in Ermington?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points worth considering before picking a broadband provider in Ermington.

Availability

The first point to bear in mind before picking a broadband provider in Ermington is the issue of availability. The majority of homes in Ermington should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Ermington?

  • Fibre broadband
    • This is the fastest type of connection you can get in Ermington
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Ermington homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Ermington.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ermington.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Ermington broadband cost

Ermington broadband bill

Another important consideration is the monthly cost of broadband in Ermington. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer when you sign up for a broadband connection in Ermington. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Ermington Broadband Reliability

The reliability of the broadband connection is in Ermington should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ermington home is something to think about.

Ermington broadband customer service

Our final tip, the customer support of your Ermington internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Ermington.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Ermington ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Ermington?

The average speed of broadband in Ermington is:

Ermington Average Download Speed Ermington Average Upload Speed
52.75 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Ermington, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Ermington property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table to find out what sort of download speed you should pick when signing up for broadband in Ermington.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Ermington

Corded telephone area code Ermington

The telephone dialling code, sometimes called the area code, for Ermington is 01548. If you're calling somebody in Ermington, and you are in a different area, you will need to add 01548 to the number you're calling.

How much does an 01548 Ermington call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Ermington

Residents of Ermington can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Ermington home to the gas network and electricity grid.

Most of the time you won't need to speak to the Ermington distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Ermington below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Ermington

The electricity distribution network operator for Ermington is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ermington

There are no power plants within a 10 mile radius of Ermington.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Ermington

You might be wondering which municipalities are close to Ermington, in the table below you can see the five nearest towns and cities to Ermington.

Closest five municipalities to Ermington
Municipality Distance from Ermington
Ivybridge 0.01 miles
Modbury 0.01 miles
Ugborough 0.01 miles
Cornwood 0.01 miles
South Brent 4.16 miles