Utilities in <u>Eton

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Your Complete Guide to Utilities in Eton

Are you moving and want to know more about Eton? Our utilities guide to Eton will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Eton water and sewerage. Keep reading to learn everything about utilities in Eton.

About Eton, Berkshire

Eton SL4 has a population of 2,123 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Eton?

Eton water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, and Thames Water:

How to reach your water providers in Eton

Ringing a contact number for Affinity Water, South East Water or Thames Water is one of many contact methods to deal with your Eton water problems.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water phone numbers

In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water, South East Water, Thames Water, or is one of many contact methods to deal with your Eton water problems.

Write to Affinity Water, South East Water or Thames Water

You can also get in touch with Affinity Water, South East Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Eton

Water bill in Eton

Water rates in Eton will vary depending on if your home has a water meter or not. It's easy to find out if your Eton water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Eton water rates will have a meter number listed on their water bills.

Metered Customers in Eton

Customers with a water meter at their Eton property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. While the variable charges cover the usage at your Eton home.

Unmetered Customers in Eton

Customers that don't have a water meter at their Eton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Eton home.

As an unmetered customer, the rate you pay for water in Eton is based on the rateable value of your home. The rateable value of your Eton water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Eton may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Eton?

The average water bill Eton residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Eton water bill?

You will first need to register with Affinity Water, South East Water, or Thames Water. After you've registered with Affinity Water, South East Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Eton bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Eton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Eton SL4, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Eton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Eton have about their water supply.

Frequently Asked Questions About Water in Eton

Is the tap water in Eton safe to drink?

Yes! The tap water is safe to drink in Eton. You can rest assured that Eton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Eton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Eton water to make it drinkable.

Where does the water in Eton come from?

There are three main sources of water that supply Eton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Eton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Eton is more than 276ppm, this means the water in Eton is rated as very hard water.

What does this mean?

The water being supplied to your home in Eton contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Eton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Eton No Water

If you have no water in your Eton home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Eton.

If there is no water at your Eton home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Eton.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, or Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Affinity Water, South East Water, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Eton water leak or flooding

Eton water problems can include anything from a burst water main or flooding, to a leak in your Eton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Eton property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Affinity Water, South East Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Eton taste strange?

If you find the taste or smell is different with your Eton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Eton water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Eton water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Affinity Water, South East Water, or Thames Water using the contact information above.

Broadband Speed in Eton SL4

Etoninternet connected globe

The broadband speed you get at your Eton home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Eton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Eton Average Download Speed Eton Average Upload Speed
79.32 Mbps 18.42 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Eton. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What should you consider when choosing an internet provider in Eton?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points to think about when choosing an internet provider in Eton.

Availability

The first thing you need to think about before choosing an internet provider in Eton is what's available. The majority of homes in Eton should have access to fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Eton?

  • Fibre broadband
    • This is fastest connection that's currently available in Eton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Eton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Eton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Eton.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Eton broadband value for money

Eton broadband bill

You should also think about the price you pay for broadband in Eton. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you sign up to a internet service in Eton. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Eton Broadband Reliability

How reliable the broadband is in Eton must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Eton home will be an important thing to consider.

Eton broadband technical support

Finally, the technical support for your Eton broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Eton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Eton ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Eton?

The average speed of broadband in Eton is:

Eton Average Download Speed Eton Average Upload Speed
79.32 Mbps 18.42 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Eton, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Eton home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table for a general idea what sort of download speed you should choose when getting connected in Eton.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Eton

Corded telephone area code Eton

The telephone area code, sometimes called the landline dialling code, for Eton is 01806. If you're calling somebody in Eton, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Eton call cost?

If you have calls included with your landline or mobile, the cost of the call will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Eton

People living in Eton can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Eton home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Eton distribution network operator, but if you do, you can easily find out which DNO is responsible for Eton right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Eton

The electricity distribution network operator for Eton is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Eton

There are no power plants within a 10 mile radius of Eton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Eton

You might be wondering which municipalities are nearby Eton, in the below table you will find the closest five municipalities to Eton.