Utilities in <u>Eton Wick

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Your Complete Guide to Utilities in Eton Wick

If you just moved and have some questions about Eton Wick? Our comprehensive utilities guide to Eton Wick is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Eton Wick water and sewerage. Keep reading to learn everything about utilities in Eton Wick.

About Eton Wick, Berkshire

Eton Wick SL4 has a population of 2,029 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Eton Wick?

Eton Wick water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, South East Water, and Thames Water:

Getting in touch with your water suppliers for Eton Wick

Calling a phone number for Affinity Water, South East Water or Thames Water is one of many options to talk about your Eton Wick water issues.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water telephone numbers

Below, you can find the principal telephone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, South East Water, Thames Water, or is one of many options to talk about your Eton Wick water issues.

Write to Affinity Water, South East Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Eton Wick

Water bill in Eton Wick

Water rates in Eton Wick are based on if your home has a water meter or not. You can easily check if your Eton Wick water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Eton Wick water rates will have a meter number listed on their water bills.

Metered Customers in Eton Wick

Customers with a water meter at their Eton Wick property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. Whilst the variable charges are for the consumption at your Eton Wick home.

Unmetered Customers in Eton Wick

Customers who don't have a meter at their Eton Wick home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Eton Wick home.

The rate unmetered customers pay for water in Eton Wick is going to be based on the rateable value of your home. The rateable value calculation of your Eton Wick water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Eton Wick could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Eton Wick?

The average water bill Eton Wick residents are being charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Eton Wick water bill?

First of all, you will need to register with Affinity Water, South East Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Eton Wick bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Eton Wick?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Eton Wick SL4, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Eton Wick Water Frequently Asked Questions

Below we have answered some common questions that customers in Eton Wick have about their water supply.

Frequently Asked Questions About Water in Eton Wick

Is the tap water in Eton Wick safe to drink?

Yes! You can drink the tap water in Eton Wick. You can rest assured that Eton Wick water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Eton Wick water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Eton Wick water to make it drinkable.

Where does the water in Eton Wick come from?

There are three main sources of water that supply Eton Wick:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Eton Wick

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Eton Wick is over 276ppm, that means the water hardness in Eton Wick is rated as very hard water.

What does this mean?

The water supply to your home in Eton Wick contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Eton Wick.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Eton Wick No Water

If you have no water in your Eton Wick home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Eton Wick.

If there is no water at your Eton Wick home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Eton Wick.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, South East Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Eton Wick water leak or flooding

Eton Wick water problems might include anything from a leak, a burst water main, or flooding in your Eton Wick home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Eton Wick property, you need to do one of the following as quickly as you can:

  1. Contact Affinity Water, South East Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Affinity Water, South East Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Eton Wick taste strange?

If you detect a difference in smell or taste of your Eton Wick water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Eton Wick water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Eton Wick water.

If you have questions about your water's taste, smell, or appearance, you can speak to Affinity Water, South East Water, or Thames Water on the contact details above.

Internet in Eton Wick SL4

Eton Wickinternet connected globe

The speed of your broadband connection at your Eton Wick home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Eton Wick with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Eton Wick Average Download Speed Eton Wick Average Upload Speed
79.32 Mbps 18.42 Mbps
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The type of internet connection you have can affect your download and upload speed in Eton Wick. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when choosing an internet provider in Eton Wick?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points to think about when choosing an internet provider in Eton Wick.

Availability

The first thing to consider before choosing an internet provider in Eton Wick is the issue of availability. Most homes in Eton Wick should be able to enjoy fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Eton Wick?

  • Fibre broadband
    • This is the fastest available internet connection in Eton Wick
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Eton Wick homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Eton Wick.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Eton Wick.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Eton Wick broadband value for money

Eton Wick broadband bill

You also need to consider the monthly cost of broadband in Eton Wick. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet connection in Eton Wick. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Eton Wick Broadband Reliability

The reliability of broadband in Eton Wick should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Eton Wick home is going to be important.

Eton Wick broadband technical support

Our final tip, the customer support of your Eton Wick broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Eton Wick.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Eton Wick ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Eton Wick?

The average broadband speed in Eton Wick is:

Eton Wick Average Download Speed Eton Wick Average Upload Speed
79.32 Mbps 18.42 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Eton Wick, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Eton Wick house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below to find out what sort of download speed you should choose for a broadband service in Eton Wick.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Eton Wick

Corded telephone area code Eton Wick

The landline area code, sometimes called the dialling code, for Eton Wick is 01806. When making a call to someone in Eton Wick, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Eton Wick call cost?

If calls are included with your mobile or landline tariff, the cost of the call should be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Eton Wick

People living in Eton Wick can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Eton Wick home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Eton Wick distribution network operator, but should the need arise, you can find the distribution network operator for Eton Wick below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Eton Wick

The electricity distribution network operator for Eton Wick is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Eton Wick

There are no power plants within a 10 mile radius of Eton Wick.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Eton Wick

You might be wondering which municipalities are nearby Eton Wick, in the table below you can see the closest five municipalities to Eton Wick.