Your Complete Guide to Utilities in Fareham

If you've moved and have questions about Fareham? Our utilities guide to Fareham will help you to find out everything about broadband, area codes, power generation and energy distributors, and Fareham water and sewerage. Keep reading to learn everything about utilities in Fareham.

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About Fareham, Hampshire

Fareham PO14 has a population of 42,210 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Fareham?

Fareham water services are supplied by Portsmouth Water. In the table below are the contact numbers for Portsmouth Water, and Southern Water:

How to reach your water providers in Fareham

Speaking to an advisor at Portsmouth Water or Southern Water is just one method of contact to deal with your Fareham water account.

Portsmouth Water telephone numbers

In the table below we have listed the main telephone numbers for Portsmouth Water general enquiries and emergencies.

Portsmouth Water telephone number Portsmouth Water Emergency telephone number
0239 249 9666 0239 247 7999
Mon-Fri 8am-5pm, Emergencies 24/7/365

Southern Water telephone numbers

In the table below we have listed the main telephone numbers for Southern Water general enquiries and emergencies.

Southern Water telephone number Southern Water Emergency telephone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Write to Portsmouth Water or Southern Water

You can also write to Portsmouth Water or Southern Water, you have the choice of posting a letter or sending an email. You can even send your message through the Portsmouth Water or Southern Water website.

Portsmouth Water

Customer that want to post a letter to Portsmouth Water can do so by writing to the Portsmouth Water address below:

Portsmouth Water Address
PO Box 99, West Street
Havant, Hampshire
PO9 1LG

If you would like to email Portsmouth Water, you can use the email address below:

Portsmouth Water Email Address
[email protected]

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you would like to email Southern Water, you can use the email address below:

Southern Water Email Address
[email protected]
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Water rates in Fareham

Water bill in Fareham

Water rates in Fareham depend on whether your home has a water meter or not. You can easily check if your Fareham water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Fareham water rates will have a meter number listed on their water bills.

Metered Customers in Fareham

Customers who have a water meter installed at their Fareham property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Portsmouth Water or Southern Water. Whilst the variable charges are for the consumption at your Fareham home.

Unmetered Customers in Fareham

Customers that don't have a water meter at their Fareham home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Fareham home.

Water rates for unmetered customers in Fareham is going to be based on the rateable value of your home. The rateable value calculation of your Fareham water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Fareham may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Fareham?

The average water bill Fareham residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Portsmouth Water £9.08 £109
Southern Water £14.25 £171

How do I pay my Fareham water bill?

You will first need to register with Portsmouth Water or Southern Water. Once you've registered an account with Portsmouth Water or Southern Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Fareham bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Portsmouth Water or Southern Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Fareham?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Fareham PO14, your water suppliers are Portsmouth Water and Southern Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fareham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Fareham have about their water supply.

Frequently Asked Questions About Water in Fareham

Is the tap water in Fareham safe to drink?

Yes! You can drink the tap water in Fareham. You can rest assured that Fareham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Fareham water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Fareham water to make it drinkable.

Where does the water in Fareham come from?

There are three main sources of water that supply Fareham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Fareham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Fareham is higher than 276ppm, that makes the water hardness in Fareham is rated as very hard water.

What does this mean?

The water supply to your home in Fareham contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Fareham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Fareham No Water

If you have no water in your Fareham home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Fareham.

If there is no water at your Fareham home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Fareham.

If there is no cold water, not even a trickle, contact Portsmouth Water or Southern Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Portsmouth Water or Southern Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Portsmouth Water or Southern Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Fareham water leak or flooding

Fareham water problems could be anything from a leak, a burst water main, or flooding in your Fareham home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Fareham property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Portsmouth Water or Southern Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Portsmouth Water or Southern Water website and fill in the form to report the problem.

Why does the water in Fareham taste strange?

If you find the taste or smell is different with your Fareham water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Fareham water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Fareham water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Portsmouth Water or Southern Water using the contact information above.

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Broadband Speed in Fareham PO14

Farehaminternet connected globe

The speed of your broadband connection at your Fareham home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Fareham with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fareham Average Download Speed Fareham Average Upload Speed
95.25 Mbps 13.90 Mbps
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The type of internet connection you have can affect the speed you get at your home in Fareham. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when picking a broadband provider in Fareham?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Fareham.

Availability

The first point to bear in mind when picking a broadband provider in Fareham is the availability. Most homes in Fareham should have access to fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Fareham?

  • Fibre broadband
    • This is the fastest available internet connection in Fareham
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Fareham homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Fareham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Fareham.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Fareham broadband cost

Fareham broadband bill

Another important consideration is the price you pay for broadband in Fareham. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a internet connection in Fareham. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Fareham Broadband Reliability

The reliability of the broadband connection is in Fareham should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Fareham home is something to think about.

Fareham broadband customer service

Our final tip, the technical support for your Fareham internet connection is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Fareham.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Fareham have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Fareham?

The average broadband speed in Fareham is:

Fareham Average Download Speed Fareham Average Upload Speed
95.25 Mbps 13.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Fareham, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Fareham house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should pick when signing up for broadband in Fareham.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the landline area code in Fareham

Corded telephone area code Fareham

The landline area code, sometimes called the dialling code, for Fareham is 01329. If you call someone in Fareham, and you are not in the same area, you should add 01329 to the number you'd like to call.

How much does an 01329 Fareham call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Fareham

People living in Fareham can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Fareham home to the gas and electricity networks.

More often than not you will never need to ever contact the Fareham distribution network operator, but should the need arise, you can find the distribution network operator for Fareham right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Fareham

The electricity distribution network operator for Fareham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Fareham

There are no power plants within a 10 mile radius of Fareham.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Fareham

If you've ever wondered which municipalities are within reach of Fareham, we've found the closest five municipalities to Fareham.

Closest five municipalities to Fareham
Municipality Distance from Fareham
Titchfield -
Stubbington -
Lee-on-the-Solent 0.44 miles