Utilities in <u>Farnham Royal

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A Complete Guide to Utilities in Farnham Royal

If you've moved and have questions about Farnham Royal? Our comprehensive utilities guide to Farnham Royal will explain in detail everything about broadband, area codes, power generation and energy distributors, and Farnham Royal water and sewerage. Keep reading to learn everything about utilities in Farnham Royal.

About Farnham Royal, Berkshire

Farnham Royal SL2 has a population of 5,972 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Farnham Royal?

Farnham Royal water services are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, and Thames Water:

How to get in touch with the water suppliers in Farnham Royal

Calling a phone number for Affinity Water or Thames Water is just one method of contact to talk about your Farnham Royal water problems.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

Additionally, you can communicate with Affinity Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Farnham Royal

Water bill in Farnham Royal

Water rates in Farnham Royal will vary depending on if your home has a water meter or not. You can easily check if your Farnham Royal water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Farnham Royal water rates will have a meter number listed on their water bills.

Metered Customers in Farnham Royal

Customers with a water meter at their Farnham Royal property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Farnham Royal home.

Unmetered Customers in Farnham Royal

Customers who don't have a meter at their Farnham Royal home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Farnham Royal home.

Water rates for unmetered customers in Farnham Royal is based on the rateable value of your home. The rateable value calculation of your Farnham Royal water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Farnham Royal might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Farnham Royal?

The average water bill Farnham Royal residents are being charged can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Farnham Royal water bill?

You will first need to register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Farnham Royal bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Farnham Royal?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Farnham Royal SL2, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Farnham Royal Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Farnham Royal have about their water supply.

Frequently Asked Questions About Water in Farnham Royal

Is water from the tap in Farnham Royal safe to drink?

Yes! It's safe to drink the tap water in Farnham Royal. You can rest assured that Farnham Royal water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Farnham Royal water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Farnham Royal water to make it drinkable.

Where does the water in Farnham Royal come from?

There are three main sources of water that supply Farnham Royal:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Farnham Royal

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Farnham Royal is more than 276ppm, that makes the water hardness in Farnham Royal is rated as very hard water.

What does this mean?

The water supply to your home in Farnham Royal contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Farnham Royal.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Farnham Royal No Water

If there isn't any running water in your Farnham Royal home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Farnham Royal.

If there is no water at your Farnham Royal home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Farnham Royal.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Affinity Water or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Farnham Royal water leak or flooding

Farnham Royal water problems could be anything from a burst water main or flooding, to a leak in your Farnham Royal home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Farnham Royal property, you should try to do one of the following as long as it's safe to do so:

  1. Call Affinity Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water or Thames Water website and complete the online form to report the issue.

Why does the water in Farnham Royal taste strange?

If you notice a change in taste or smell with your Farnham Royal water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Farnham Royal water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Farnham Royal water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water or Thames Water via the contact channels listed above.

Broadband Speed in Farnham Royal SL2

Farnham Royalinternet connected globe

The broadband speed you get at your Farnham Royal home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Farnham Royal with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Farnham Royal Average Download Speed Farnham Royal Average Upload Speed
92.20 Mbps 25.90 Mbps
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The type of internet connection you have can affect your download and upload speed in Farnham Royal. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Farnham Royal?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Farnham Royal.

Availability

The first thing you need to think about whilst picking a broadband provider in Farnham Royal is what's available. Most homes in Farnham Royal should have access to superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Farnham Royal?

  • Fibre broadband
    • This is the fastest type of connection you can get in Farnham Royal
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Farnham Royal homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Farnham Royal.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Farnham Royal.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Farnham Royal broadband price

Farnham Royal broadband bill

You also need to consider how much it costs for the broadband in Farnham Royal. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a broadband connection in Farnham Royal. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Farnham Royal Broadband Reliability

The reliability of the broadband connection is in Farnham Royal should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Farnham Royal home will be an important thing to consider.

Farnham Royal broadband customer service

Finally, the customer service of your Farnham Royal broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Farnham Royal.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Farnham Royal ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Farnham Royal?

The average internet speed in Farnham Royal is:

Farnham Royal Average Download Speed Farnham Royal Average Upload Speed
92.20 Mbps 25.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Farnham Royal, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Farnham Royal home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should take for a broadband service in Farnham Royal.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Farnham Royal

Corded telephone area code Farnham Royal

The telephone dialling code, sometimes called the area code, for Farnham Royal is 01806. If you call someone in Farnham Royal, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Farnham Royal call cost?

If calls are included with your landline or mobile, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Farnham Royal

People living in Farnham Royal can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Farnham Royal home to the gas network and electricity grid.

More often than not you won't need to contact the Farnham Royal distribution network operator, but if you do, you can quickly find out which DNO covers Farnham Royal in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Farnham Royal

The electricity distribution network operator for Farnham Royal is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Farnham Royal

There are no power plants within a 10 mile radius of Farnham Royal.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Farnham Royal

You might be wondering which municipalities are nearby Farnham Royal, in the below table you will find the five nearest towns and cities to Farnham Royal.

Closest five municipalities to Farnham Royal
Municipality Distance from Farnham Royal
Hedgerley -
Farnham Common -
Llangammarch Wells 2.62 miles
Llanwrtyd Wells 2.63 miles
Seer Green 3.64 miles