Utilities in <u>Fawley

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Your Complete Guide to Utilities in Fawley

If you've moved and have questions about Fawley? Our utilities guide to Fawley will explain in detail everything about broadband, area codes, power generation and energy distributors, and Fawley water and sewerage. Keep reading to learn everything about utilities in Fawley.

About Fawley, Berkshire

Fawley RG9 has a population of 258 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Fawley?

Fawley water utilities are supplied by South East Water. Here are the main contact numbers for South East Water, and Thames Water:

How to reach your water providers in Fawley

Speaking to an advisor at South East Water or Thames Water is just one method of contact to deal with your Fawley water problems.

South East Water contact numbers

In the table below we have listed the main contact numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

Additionally, you can communicate with South East Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the South East Water or Thames Water website.

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Fawley

Water bill in Fawley

Water rates in Fawley will vary depending on if your home has a water meter or not. You can easily check if your Fawley water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Fawley water rates will have a meter number listed on their water bills.

Metered Customers in Fawley

Customers that have a water meter at their Fawley property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges cover the consumption at your Fawley home.

Unmetered Customers in Fawley

Customers who don't have a meter at their Fawley home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Fawley home.

The rate unmetered customers pay for water in Fawley will be based on the rateable value of your home. The rateable value part of your Fawley water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Fawley might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Fawley?

The average water bill Fawley residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Fawley water bill?

You will first need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Fawley bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Fawley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Fawley RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fawley Water Frequently Asked Questions

Below we have answered some common questions that customers in Fawley have about their water supply.

Frequently Asked Questions About Water in Fawley

Is tap water in Fawley safe to drink?

Yes! It's safe to drink the tap water in Fawley. You can rest assured that Fawley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Fawley water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Fawley water to make it drinkable.

Where does the water in Fawley come from?

There are three main sources of water that supply Fawley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Fawley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Fawley is higher than 276ppm, that makes the water hardness in Fawley is rated as very hard water.

What does this mean?

The water being supplied to your home in Fawley contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Fawley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Fawley No Water

If you don't have any running water in your Fawley home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Fawley.

If there is no water at your Fawley home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Fawley.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Fawley water leak or flooding

Fawley water problems might include anything from flooding or a leak, to a burst water main in your Fawley home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Fawley property, you need to do one of the following as quickly as you can:

  1. Call South East Water or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South East Water or Thames Water website and fill out the online form.

Why does the water in Fawley taste strange?

If you detect a difference in smell or taste of your Fawley water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Fawley water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Fawley water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South East Water or Thames Water using the contact information above.

Broadband Speed in Fawley RG9

Fawleyinternet connected globe

The broadband speed you get at your Fawley home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see if it matches the average connection speed for Fawley with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fawley Average Download Speed Fawley Average Upload Speed
64.67 Mbps 15.37 Mbps
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The internet connection type you have can affect the speed you get at your home in Fawley. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when picking a broadband provider in Fawley?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points that you should consider when picking a broadband provider in Fawley.

Availability

The first thing to consider before picking a broadband provider in Fawley is what's available. Most homes in Fawley should have access to fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Fawley?

  • Fibre broadband
    • This is the fastest available internet connection in Fawley
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Fawley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Fawley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Fawley.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Fawley broadband cost

Fawley broadband bill

You also need to consider the price you pay for broadband in Fawley. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you commit to a broadband connection in Fawley. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which affects millions of BT customers.

Fawley Broadband Reliability

How reliable the broadband is in Fawley also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Fawley home will be an important thing to consider.

Fawley broadband customer service

Lastly, the technical support for your Fawley broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently should be considered when selecting an internet provider in Fawley.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Fawley have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Fawley?

The average internet speed in Fawley is:

Fawley Average Download Speed Fawley Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Fawley, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Fawley home. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below for a rough guide to the kind of broadband speed you should pick for a broadband service in Fawley.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Fawley

Corded telephone area code Fawley

The telephone dialling code, sometimes called the area code, for Fawley is 01806. If you call someone in Fawley, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Fawley call cost?

If you have calls included with your landline or mobile, then the call cost is likely to be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Fawley

People living in Fawley can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Fawley home to the gas network and electricity grid.

Most of the time you won't need to contact the Fawley distribution network operator, but if you do, you can easily find out which DNO is responsible for Fawley in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Fawley

The electricity distribution network operator for Fawley is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Fawley

There are no power plants within a 10 mile radius of Fawley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Fawley

You might be wondering which municipalities are nearby Fawley, we've found the five closest municipalities to Fawley.