Utilities in <u>Felsted

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Your Complete Guide to Utilities in Felsted

If you just moved and have some questions about Felsted? Our utilities guide to Felsted is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Felsted water and sewerage. Keep reading to learn everything about utilities in Felsted.

About Felsted, Essex

Felsted CM6 has a population of 1,315 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Felsted?

Felsted water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Felsted

Calling a phone number for Affinity Water, Anglian Water or Essex & Suffolk Water is one of many options to deal with your Felsted water issues.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water phone numbers

In the table below you will find the phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water phone numbers

In the table below you will find the phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, Anglian Water, Essex & Suffolk Water, or is one of many options to deal with your Felsted water issues.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

You can also write to Affinity Water, Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Felsted

Water bill in Felsted

Water rates in Felsted will vary depending on if your home has a water meter or not. You can easily check if your Felsted water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Felsted water rates will have a meter number listed on their water bills.

Metered Customers in Felsted

Customers with a water meter at their Felsted home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Felsted home.

Unmetered Customers in Felsted

Customers who don't have a meter at their Felsted home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Felsted home.

As an unmetered customer, the rate you pay for water in Felsted will be based on the rateable value of your home. The rateable value part of your Felsted water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Felsted could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Felsted?

The average water bill Felsted residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Annually
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Felsted water bill?

First, you must sign up and register with Affinity Water, Anglian Water, or Essex & Suffolk Water. Once you've registered an account with Affinity Water, Anglian Water, or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Felsted bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Felsted?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Felsted CM6, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Felsted Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Felsted have about their water supply.

Frequently Asked Questions About Water in Felsted

Is water from the tap in Felsted safe to drink?

Yes! You can drink the tap water in Felsted. You can rest assured that Felsted water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Felsted water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Felsted water to make it drinkable.

Where does the water in Felsted come from?

There are three main sources of water that supply Felsted:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Felsted

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Felsted is over 201ppm, that makes the water hardness in Felsted is rated as hard water.

What does this mean?

The clean water supply to your home in Felsted contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Felsted.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Felsted No Water

If you have no water in your Felsted home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Felsted.

If there is no water at your Felsted home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Felsted.

If your home has no cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, Anglian Water, or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Felsted water leak or flooding

Felsted water problems can include anything from flooding or a leak, to a burst water main in your Felsted home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Felsted property, you must do one of the following as soon as possible:

  1. Ring Affinity Water, Anglian Water, or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Felsted taste strange?

If you find the taste or smell is different with your Felsted water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Felsted water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Felsted water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, Anglian Water, or Essex & Suffolk Water on the contact details above.

Broadband in Felsted CM6

Felstedinternet connected globe

The speed of your broadband connection at your Felsted home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average connection speed for Felsted with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Felsted Average Download Speed Felsted Average Upload Speed
60.65 Mbps 21.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Felsted. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

Things to consider when searching for a broadband provider in Felsted?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points to think about when searching for a broadband provider in Felsted.

Availability

The first thing to consider before searching for a broadband provider in Felsted is what's available. Most homes in Felsted should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Felsted?

  • Fibre broadband
    • This is fastest connection that's currently available in Felsted
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Felsted homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Felsted.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Felsted.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Felsted broadband price

Felsted broadband bill

You also need to consider the monthly cost of broadband in Felsted. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you commit to a internet connection in Felsted. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Felsted Broadband Reliability

The reliability of broadband in Felsted must also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Felsted home is going to be important.

Felsted broadband customer support

Finally, the customer service of your Felsted internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Felsted.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Felsted ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Felsted?

The average broadband speed in Felsted is:

Felsted Average Download Speed Felsted Average Upload Speed
60.65 Mbps 21.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Felsted, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Felsted property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on how you will use the internet. Check out the table below for a rough guide to which speed you should take for a broadband service in Felsted.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Felsted

Corded telephone area code Felsted

The landline area code, sometimes called the dialling code, for Felsted is 01806. If you call someone in Felsted, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Felsted call cost?

If you have calls included with your mobile or landline tariff, the phone call will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Felsted

Residents of Felsted are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Felsted home to the gas network and electricity grid.

In many cases you will never need to ever contact the Felsted distribution network operator, but should you ever need to, you can quickly find out which DNO covers Felsted below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Felsted

The electricity distribution network operator for Felsted is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Felsted

There are no power plants within a 10 mile radius of Felsted.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Felsted

You might be wondering which municipalities are nearby Felsted, in the table below you can see the closest five municipalities to Felsted.

Closest five municipalities to Felsted
Municipality Distance from Felsted
Stansted Mountfitchet 5.13 miles
Bishop's Stortford 6.95 miles
Sheering 6.95 miles
Braintree 7.43 miles
Bobbingworth 9.24 miles