Utilities in <u>Felton

Need help with your utilities in Felton?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Felton

If you just moved and have some questions about Felton? Our comprehensive utilities guide to Felton will help you to find out everything about broadband, area codes, power generation and energy distributors, and Felton water and sewerage. Keep reading to learn everything about utilities in Felton.

About Felton, Northumberland

Felton NE65 has a population of 637 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Felton?

Felton water utilities are supplied by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

Getting in touch with your water supplier for Felton

Speaking to an advisor at Northumbrian Water is one of many options to talk about your Felton water account.

In the table below we have listed the main contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Felton?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Felton?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Northumbrian Water

Additionally, you can communicate with Northumbrian Water, you have the choice of posting a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to send a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you can use the email address below:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Felton

Water bill in Felton

Water rates in Felton are based on if your home has a water meter or not. You can easily check if your Felton water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Felton water rates will have a meter number listed on their water bills.

Metered Customers in Felton

Customers who have a water meter installed at their Felton property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your Felton home.

Unmetered Customers in Felton

Customers without a meter at their Felton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Felton home.

As an unmetered customer, the rate you pay for water in Felton is based on the rateable value of your home. The rateable value of your Felton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Felton might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Felton?

The average water bill Felton residents are charged is £14.83 per month, which is £178 annually.

water billSelectra blue

Expensive Felton water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Felton water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Felton water bill?

First, you must sign up and register with Northumbrian Water. Once you've registered an account with Northumbrian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Felton bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Felton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Felton NE65, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Felton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Felton have about their water supply.

Frequently Asked Questions About Water in Felton

Is the tap water in Felton safe to drink?

Yes! The tap water is safe to drink in Felton. You can rest assured that Felton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Felton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Felton water to make it drinkable.

Where does the water in Felton come from?

There are three main sources of water that supply Felton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Felton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Felton is less than 60ppm, this means the water in in Felton is rated as soft water.

What does this mean?

The clean water supply to your home in Felton contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

You don't need to add a water softener to the water in Felton.

Felton No Water

If there isn't any running water in your Felton home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Felton.

If there is no water at your Felton home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Felton.

If your home has no cold water, not even a trickle, contact Northumbrian Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Felton water leak or flooding

Felton water problems can include anything from a burst water main or flooding, to a leak in your Felton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Felton property, you need to do one of the following as quickly as you can:

  1. Ring Northumbrian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Northumbrian Water website and fill out the online form.

Why does the water in Felton taste strange?

If you notice a change in taste or smell with your Felton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Felton water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Felton water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Northumbrian Water via the contact channels listed above.

Broadband in Felton NE65

Feltoninternet connected globe

The speed of your broadband connection at your Felton home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Felton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Felton Average Download Speed Felton Average Upload Speed
42.10 Mbps 10.60 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Felton?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Felton?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The internet connection type you have can have an effect on the speed you get in Felton. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when picking a broadband provider in Felton?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Felton.

Availability

The first point to bear in mind whilst picking a broadband provider in Felton is the issue of availability. Most homes in Felton should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Felton?

  • Fibre broadband
    • This is fastest connection that's currently available in Felton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Felton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Felton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Felton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Felton?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Felton?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Felton broadband cost

Felton broadband bill

You also need to consider how much it costs for the broadband in Felton. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Felton. Some providers will raise the price even whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Felton Broadband Reliability

The reliability of the broadband connection is in Felton also needs consideration, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Felton home is something to think about.

Felton broadband customer service

Lastly, the technical support for your Felton broadband internet is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue efficiently and quickly should be considered when selecting an internet provider in Felton.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Felton have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Felton?

The average speed of broadband in Felton is:

Felton Average Download Speed Felton Average Upload Speed
42.10 Mbps 10.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Felton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Felton home. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table for a general idea what sort of download speed you should pick for a broadband service in Felton.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Felton

Corded telephone area code Felton

The landline area code, sometimes called the dialling code, for Felton is 01806. If you're calling somebody in Felton, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Felton call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Felton

People living in Felton are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Felton home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Felton distribution network operator, but if you do, you can easily find out which DNO is responsible for Felton in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Felton

The electricity distribution network operator for Felton is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Felton?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Felton?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Felton

There are no power plants within a 10 mile radius of Felton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Felton

If you've ever wondered which municipalities are within reach of Felton, in the below table you will find the five nearest towns and cities to Felton.

Closest five municipalities to Felton
Municipality Distance from Felton
Longhorsley 0.01 miles
Amble 0.01 miles
Embleton 9.7 miles
Alnwick 9.7 miles
Alnmouth 9.7 miles