Your Complete Guide to Utilities in Fenside

If you just moved and have some questions about Fenside? Our utilities guide to Fenside is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Fenside water and sewerage. Keep reading to learn everything about utilities in Fenside.

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About Fenside, Warwickshire

Fenside CV3 is located in the county of Warwickshire. Warwickshire has a population of 568,167 people.

Who supplies my water in Fenside?

Fenside water services are supplied by Severn Trent. In the table below are the contact numbers for Severn Trent, and Thames Water:

How to reach your water providers in Fenside

Speaking to an advisor at Severn Trent or Thames Water is one of many options to deal with your Fenside water issues.

Severn Trent contact numbers

In the table below we have listed the main contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Severn Trent or Thames Water

You can also get in touch with Severn Trent or Thames Water, by composing a letter or sending an email. You can even send your message through the Severn Trent or Thames Water website.

Severn Trent

Customer that want to post a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you would like to email Severn Trent, you should use the following email address:

Severn Trent Email Address
[email protected]

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Fenside

Water bill in Fenside

Water rates in Fenside will vary depending on if your home has a water meter or not. You can easily check if your Fenside water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Fenside water rates will have a meter number listed on their water bills.

Metered Customers in Fenside

Customers with a water meter at their Fenside house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent or Thames Water. Whilst the variable charges cover the consumption at your Fenside home.

Unmetered Customers in Fenside

Customers that don't have a water meter at their Fenside home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Fenside home.

As an unmetered customer, the rate you pay for water in Fenside is going to be based on the rateable value of your home. The rateable value part of your Fenside water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Fenside may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Fenside?

The average water bill Fenside residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Severn Trent £16.58 £199
Thames Water £19.33 £232

How do I pay my Fenside water bill?

First, you must sign up and register with Severn Trent or Thames Water. After you've registered with Severn Trent or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Fenside bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Severn Trent or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Fenside?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Fenside CV3, your water suppliers are Severn Trent and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fenside Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Fenside have about their water supply.

Frequently Asked Questions About Water in Fenside

Is the tap water in Fenside safe to drink?

Yes! The tap water is safe to drink in Fenside. You can rest assured that Fenside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Fenside water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Fenside water to make it drinkable.

Where does the water in Fenside come from?

There are three main sources of water that supply Fenside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Fenside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Fenside is higher than 201ppm, that means the water hardness in Fenside is rated as hard water.

What does this mean?

The water supply to your home in Fenside contains a higher amount of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Fenside.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Fenside No Water

If you have no water in your Fenside home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Fenside.

If there is no water at your Fenside home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Fenside.

If you don't have any cold water, not even a trickle, contact Severn Trent or Thames Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Severn Trent or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Severn Trent or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Fenside water leak or flooding

Fenside water problems can include anything from a leak, a burst water main, or flooding in your Fenside home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Fenside property, you must do one of the following as soon as possible:

  1. Ring Severn Trent or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Severn Trent or Thames Water website and complete the online form to report the issue.

Why does the water in Fenside taste strange?

If you detect a difference in smell or taste of your Fenside water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Fenside water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Fenside water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Severn Trent or Thames Water on the contact details above.

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Broadband in Fenside CV3

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The broadband speed you get at your Fenside home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Fenside with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fenside Average Download Speed Fenside Average Upload Speed
82.35 Mbps 22.30 Mbps
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The type of internet connection you have can affect the speed you get at your home in Fenside. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when choosing an internet provider in Fenside?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when choosing an internet provider in Fenside.

Availability

The first thing to consider when choosing an internet provider in Fenside is what's available. Most homes in Fenside should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Fenside?

  • Fibre broadband
    • This is the fastest available internet connection in Fenside
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Fenside homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Fenside.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Fenside.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Fenside broadband cost

Fenside broadband bill

Another important consideration is the monthly cost of broadband in Fenside. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Fenside. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Fenside Broadband Reliability

How reliable the broadband is in Fenside should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Fenside home is going to be important.

Fenside broadband technical support

Lastly, the technical support for your Fenside broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Fenside.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Fenside ask about their broadband.

Broadband FAQs

How fast is the broadband in Fenside?

The average internet speed in Fenside is:

Fenside Average Download Speed Fenside Average Upload Speed
82.35 Mbps 22.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Fenside, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Fenside house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Take a look at this table for a general idea which speed you should pick when signing up for broadband in Fenside.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the landline area code in Fenside

Corded telephone area code Fenside

The landline area code, sometimes called the dialling code, for Fenside is 01806. When making a call to someone in Fenside, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Fenside call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Fenside

Residents in Fenside can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Fenside home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Fenside distribution network operator, but should the need arise, you can quickly find out which DNO covers Fenside right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Fenside

The electricity distribution network operator for Fenside is Western Power Distribution - East Midlands. You can find the Western Power Distribution - East Midlands contact details in the table below:

Western Power Distribution - East Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 678 3105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Fenside

There are no power plants within a 10 mile radius of Fenside.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Fenside

You might be wondering which municipalities are within reach of Fenside, we've found the closest five municipalities to Fenside.