Your Complete Guide to Utilities in Filton

If you just moved and have some questions about Filton? Our complete guide to utilities in Filton will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Filton water and sewerage. Keep reading to learn everything about utilities in Filton.

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About Filton, Bristol

Filton BS7 has a population of 59,495 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Filton?

Filton water utilities are supplied by Bristol Water. In the table below are the contact numbers for Bristol Water:

How to get in touch with the water supplier in Filton

Speaking to an advisor at Bristol Water is one of many options to discuss your Filton water problems.

In the table below we have listed the main phone numbers for Bristol Water general enquiries and emergencies.

Bristol Water phone number Bristol Water Emergency phone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

You can also get in touch with Bristol Water, either by email or with a letter in the post. You can even send your message through the Bristol Water website.

If you prefer to write a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

Customers that would rather email Bristol Water, you must use the following email address:

Bristol Water Email Address
[email protected]
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Price of water in Filton

Water bill in Filton

Water rates in Filton depend on whether your home has a water meter or not. You can easily find out whether your Filton water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Filton water rates will have a meter number listed on their water bills.

Metered Customers in Filton

Customers who have a water meter installed at their Filton home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges cover the consumption at your Filton home.

Unmetered Customers in Filton

Customers who don't have a meter at their Filton home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Filton home.

The rate unmetered customers pay for water in Filton will be based on the rateable value of your home. The rateable value of your Filton water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Filton could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Filton?

The average water bill Filton residents are charged is £16.83 per month, which is £202 annually.

How do I pay my Filton water bill?

First of all, you will need to register with Bristol Water. Once you've registered an account with Bristol Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Filton bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Filton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Filton BS7, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Filton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Filton have about their water supply.

Frequently Asked Questions About Water in Filton

Is tap water in Filton safe to drink?

Yes! It's safe to drink the tap water in Filton. You can rest assured that Filton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Filton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Filton water to make it drinkable.

Where does the water in Filton come from?

There are three main sources of water that supply Filton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Filton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Filton is fewer than 200ppm, that means the water hardness in Filton is rated as medium water.

What does this mean?

The water supply to your home in Filton over. medium water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Filton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Filton No Water

If there isn't any running water in your Filton home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Filton.

If there is no water at your Filton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Filton.

If your home has no cold water, not even a trickle, contact Bristol Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Bristol Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Bristol Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Filton water leak or flooding

Filton water problems might include anything from flooding or a leak, to a burst water main in your Filton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Filton property, you need to do one of the following as quickly as you can:

  1. Contact Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Bristol Water website and fill in the form to report the problem.

Why does the water in Filton taste strange?

If you notice a change in taste or smell with your Filton water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Filton water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Filton water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Bristol Water via the contact channels listed above.

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Internet in Filton BS7

Filtoninternet connected globe

The speed of your broadband connection at your Filton home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average broadband speed for Filton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Filton Average Download Speed Filton Average Upload Speed
96.47 Mbps 16.67 Mbps
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The internet connection type you have can affect the speed you get at your home in Filton. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when choosing an internet provider in Filton?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Filton.

Availability

The first thing you need to think about before choosing an internet provider in Filton is the availability. Whilst many homes in Filton should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Filton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Filton
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Filton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Filton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Filton.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Filton broadband price

Filton broadband bill

Another important consideration is how much it costs for the broadband in Filton. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal before you sign up to a broadband connection in Filton. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Filton Broadband Reliability

How reliable the broadband is in Filton also needs consideration, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Filton home will be an important thing to consider.

Filton broadband technical support

Finally, the technical support for your Filton broadband connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Filton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Filton have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Filton?

The average internet speed in Filton is:

Filton Average Download Speed Filton Average Upload Speed
96.47 Mbps 16.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Filton, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Filton property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Check out the table below for a general idea what sort of download speed you should take when signing up for broadband in Filton.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

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What's the landline area code in Filton

Corded telephone area code Filton

The telephone dialling code, sometimes called the area code, for Filton is 01806. When making a call to someone in Filton, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Filton call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Filton

Residents of Filton are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Filton home to the gas and electricity networks.

Most of the time you won't need to speak to the Filton distribution network operator, but should you ever need to, you can find the distribution network operator for Filton below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Filton

The electricity distribution network operator for Filton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Filton

There are no power plants within a 10 mile radius of Filton.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Filton

Perhaps you're wondering which towns and cities are within reach of Filton, in the table below you can see the five nearest towns and cities to Filton.

Closest five municipalities to Filton
Municipality Distance from Filton
Hotwells 0.01 miles
Stoke Bishop 0.05 miles
Westbury on Trym 0.05 miles
Henleaze 0.05 miles
Coombe Dingle 0.05 miles