Utilities in <u>Fingest

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Your Complete Guide to Utilities in Fingest

If you just moved and have some questions about Fingest? Our utilities guide to Fingest is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Fingest water and sewerage. Keep reading to learn everything about utilities in Fingest.

About Fingest, Berkshire

Fingest RG9 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Fingest?

Fingest water services are supplied by South East Water. In the table below are the contact numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Fingest

Calling a phone number for South East Water or Thames Water is one of many options to deal with your Fingest water issues.

South East Water phone numbers

Below, you can find the principal phone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, either by email or with a letter in the post. You can also send your request via the South East Water or Thames Water website.

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Fingest

Water bill in Fingest

Water rates in Fingest depend on whether your home has a water meter or not. You can easily check if your Fingest water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Fingest water rates will have a meter number listed on their water bills.

Metered Customers in Fingest

Customers that have a water meter at their Fingest home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges are for the consumption at your Fingest home.

Unmetered Customers in Fingest

Customers that don't have a water meter at their Fingest home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Fingest home.

The rate unmetered customers pay for water in Fingest will be based on the rateable value of your home. The rateable value part of your Fingest water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Fingest might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Fingest?

The average water bill Fingest residents are charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Fingest water bill?

You will first need to register with South East Water or Thames Water. After you register your details with South East Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Fingest bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Fingest?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Fingest RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fingest Water Frequently Asked Questions

Below we have answered some common questions that customers in Fingest have about their water supply.

Frequently Asked Questions About Water in Fingest

Is water from the tap in Fingest safe to drink?

Yes! The tap water is safe to drink in Fingest. You can rest assured that Fingest water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Fingest water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Fingest water to make it drinkable.

Where does the water in Fingest come from?

There are three main sources of water that supply Fingest:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Fingest

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Fingest is higher than 276ppm, this means the water in Fingest is rated as very hard water.

What does this mean?

The clean water supply to your home in Fingest contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Fingest.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Fingest No Water

If there isn't any running water in your Fingest home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Fingest.

If there is no water at your Fingest home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Fingest.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of South East Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Fingest water leak or flooding

Fingest water problems might include anything from flooding or a leak, to a burst water main in your Fingest home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Fingest property, you need to do one of the following as quickly as you can:

  1. Call South East Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the South East Water or Thames Water website and fill out the online form.

Why does the water in Fingest taste strange?

If you find the taste or smell is different with your Fingest water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Fingest water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Fingest water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South East Water or Thames Water via the contact channels listed above.

Broadband Speed in Fingest RG9

Fingestinternet connected globe

The speed of your internet connection at your Fingest home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Fingest with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fingest Average Download Speed Fingest Average Upload Speed
64.67 Mbps 15.37 Mbps
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The type of internet connection you have can affect your download and upload speed in Fingest. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

Things to consider when choosing an internet provider in Fingest?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've listed the four important points worth considering before choosing an internet provider in Fingest.

Availability

The first thing to consider whilst choosing an internet provider in Fingest is the availability. Most homes in Fingest should have access to fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Fingest?

  • Fibre broadband
    • This is the fastest type of connection you can get in Fingest
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Fingest homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Fingest.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Fingest.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Fingest broadband price

Fingest broadband bill

You should also think about how much it costs for the broadband in Fingest. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Fingest. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Fingest Broadband Reliability

The reliability of broadband in Fingest should also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Fingest home is going to be important.

Fingest broadband technical support

Finally, the customer support of your Fingest internet connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Fingest.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Fingest have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Fingest?

The average broadband speed in Fingest is:

Fingest Average Download Speed Fingest Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Fingest, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Fingest property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Fingest.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Fingest

Corded telephone area code Fingest

The telephone area code, sometimes called the landline dialling code, for Fingest is 01806. If you're calling somebody in Fingest, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Fingest call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Fingest

Residents of Fingest are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Fingest home to the gas and electricity networks.

Most of the time you won't need to contact the Fingest distribution network operator, but should you ever need to, you can quickly find out which DNO covers Fingest in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Fingest

The electricity distribution network operator for Fingest is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Fingest

There are no power plants within a 10 mile radius of Fingest.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Fingest

Perhaps you're wondering which towns and cities are close to Fingest, we've found the five nearest towns and cities to Fingest.