Utilities in <u>Framlingham

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A Complete Guide to Utilities in Framlingham

If you've moved and have questions about Framlingham? Our complete guide to utilities in Framlingham will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Framlingham water and sewerage. Keep reading to learn everything about utilities in Framlingham.

About Framlingham, Suffolk

Framlingham IP13 has a population of 3,086 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Framlingham?

Framlingham water services are provided by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Framlingham

Calling a phone number for Anglian Water or Essex & Suffolk Water is just one method of contact to discuss your Framlingham water problems.

Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water contact numbers

Below, you can find the principal contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also write to Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Cost of water in Framlingham

Water bill in Framlingham

Water rates in Framlingham will vary depending on if your home has a water meter or not. You can easily check if your Framlingham water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Framlingham water rates will have a meter number listed on their water bills.

Metered Customers in Framlingham

Customers with a water meter at their Framlingham property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Framlingham home.

Unmetered Customers in Framlingham

Customers who don't have a meter at their Framlingham home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Framlingham home.

Water rates for unmetered customers in Framlingham will be based on the rateable value of your home. The rateable value calculation of your Framlingham water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Framlingham could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Framlingham?

The average water bill Framlingham residents are charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Framlingham water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Framlingham bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Framlingham?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Framlingham IP13, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Framlingham Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Framlingham have about their water supply.

Frequently Asked Questions About Water in Framlingham

Is tap water in Framlingham safe to drink?

Yes! The tap water is safe to drink in Framlingham. You can rest assured that Framlingham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Framlingham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Framlingham water to make it drinkable.

Where does the water in Framlingham come from?

There are three main sources of water that supply Framlingham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Framlingham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Framlingham is more than 201ppm, this means the water in Framlingham is rated as hard water.

What does this mean?

The clean water supply to your home in Framlingham contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Framlingham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Framlingham No Water

If you don't have any running water in your Framlingham home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Framlingham.

If there is no water at your Framlingham home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Framlingham.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Framlingham water leak or flooding

Framlingham water problems could be anything from flooding or a leak, to a burst water main in your Framlingham home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Framlingham property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Framlingham taste strange?

If you detect a difference in smell or taste of your Framlingham water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Framlingham water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Framlingham water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Anglian Water or Essex & Suffolk Water via the contact channels listed above.

Internet in Framlingham IP13

Framlinghaminternet connected globe

The speed of your broadband connection at your Framlingham home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Framlingham with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Framlingham Average Download Speed Framlingham Average Upload Speed
50.45 Mbps 11.55 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Framlingham. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Framlingham?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, let's take a look at the top four points that you should consider when choosing an internet provider in Framlingham.

Availability

The first thing you need to think about whilst choosing an internet provider in Framlingham is what's available. Most homes in Framlingham should have access to superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Framlingham?

  • Fibre broadband
    • This is the fastest type of connection you can get in Framlingham
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Framlingham homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Framlingham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Framlingham.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Framlingham broadband price

Framlingham broadband bill

Another important consideration is how much it costs for the broadband in Framlingham. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a broadband connection in Framlingham. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Framlingham Broadband Reliability

The reliability of the broadband connection is in Framlingham must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Framlingham home will be an important thing to consider.

Framlingham broadband technical support

Lastly, the customer support of your Framlingham internet connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Framlingham.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Framlingham ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Framlingham?

The average speed of broadband in Framlingham is:

Framlingham Average Download Speed Framlingham Average Upload Speed
50.45 Mbps 11.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Framlingham, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Framlingham home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a general idea which speed you should take when signing up for broadband in Framlingham.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Framlingham

Corded telephone area code Framlingham

The landline area code, sometimes called the dialling code, for Framlingham is 01806. If you're calling somebody in Framlingham, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Framlingham call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Framlingham

People living in Framlingham are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Framlingham home to the gas network and electricity grid.

More often than not you won't need to speak to the Framlingham distribution network operator, but if you do, you can quickly find out which DNO covers Framlingham below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Framlingham

The electricity distribution network operator for Framlingham is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Framlingham

There are no power plants within a 10 mile radius of Framlingham.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near Framlingham

You might be wondering which municipalities are close to Framlingham, in the below table you will find the five closest municipalities to Framlingham.

Closest five municipalities to Framlingham
Municipality Distance from Framlingham
Laxfield -
Creeting St. Mary 3.22 miles
Witnesham 3.22 miles