Your Complete Guide to Utilities in Frilford

If you've moved and have questions about Frilford? Our comprehensive utilities guide to Frilford will help you to find out everything about broadband, area codes, power generation and energy distributors, and Frilford water and sewerage. Keep reading to learn everything about utilities in Frilford.

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About Frilford, Oxfordshire

Frilford OX13 has a population of 212 and is located in the county of Oxfordshire. Oxfordshire has a population of 687,466 people.

Who supplies my water in Frilford?

Frilford water utilities are supplied by Thames Water. In the table below are the contact numbers for Thames Water:

Getting in touch with your water supplier for Frilford

Calling a phone number for Thames Water is just one method of contact to talk about your Frilford water account.

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also get in touch with Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Thames Water website.

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]
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Water rates in Frilford

Water bill in Frilford

Water rates in Frilford are based on if your home has a water meter or not. You can easily check if your Frilford water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Frilford water rates will have a meter number listed on their water bills.

Metered Customers in Frilford

Customers who have a water meter installed at their Frilford home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges cover the consumption at your Frilford home.

Unmetered Customers in Frilford

Customers without a meter at their Frilford home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Frilford home.

As an unmetered customer, the rate you pay for water in Frilford is going to be based on the rateable value of your home. The rateable value part of your Frilford water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Frilford could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Frilford?

The average water bill Frilford residents are billed is £19.33 monthly, which works out at £232 per year.

How do I pay my Frilford water bill?

First, you must sign up and register with Thames Water. After you've registered with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Frilford bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Frilford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Frilford OX13, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Frilford Water Frequently Asked Questions

Below we have answered some common questions that customers in Frilford have about their water supply.

Frequently Asked Questions About Water in Frilford

Is water from the tap in Frilford safe to drink?

Yes! The tap water is safe to drink in Frilford. You can rest assured that Frilford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Frilford water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Frilford water to make it drinkable.

Where does the water in Frilford come from?

There are three main sources of water that supply Frilford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Frilford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Frilford is over 276ppm, this means the water in Frilford is rated as very hard water.

What does this mean?

The water supply to your home in Frilford contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Frilford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Frilford No Water

If there isn't any running water in your Frilford home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Frilford.

If there is no water at your Frilford home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Frilford.

If you don't have any cold water, not even a trickle, contact Thames Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Frilford water leak or flooding

Frilford water problems can include anything from a leak, a burst water main, or flooding in your Frilford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Frilford property, you should try to do one of the following as long as it's safe to do so:

  1. Call Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Thames Water website and fill out the online form.

Why does the water in Frilford taste strange?

If you find the taste or smell is different with your Frilford water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Frilford water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Frilford water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Thames Water via the contact channels listed above.

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Broadband in Frilford OX13

Frilfordinternet connected globe

The broadband speed you get at your Frilford home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Frilford with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Frilford Average Download Speed Frilford Average Upload Speed
79.50 Mbps 22.10 Mbps
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The internet connection type you have can have an effect on the speed you get in Frilford. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when picking a broadband provider in Frilford?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've covered four main points worth considering before picking a broadband provider in Frilford.

Availability

The first thing you need to think about when picking a broadband provider in Frilford is the issue of availability. Most homes in Frilford should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Frilford?

  • Fibre broadband
    • This is fastest connection that's currently available in Frilford
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Frilford homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Frilford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Frilford.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Frilford broadband cost

Frilford broadband bill

You should also think about how much it costs for the broadband in Frilford. There are many providers offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a broadband connection in Frilford. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Frilford Broadband Reliability

How reliable the broadband is in Frilford also needs consideration, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Frilford home is something to think about.

Frilford broadband customer service

Lastly, the customer support of your Frilford broadband connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when making a decision for a broadband internet provider in Frilford.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Frilford have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Frilford?

The average internet speed in Frilford is:

Frilford Average Download Speed Frilford Average Upload Speed
79.50 Mbps 22.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Frilford, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Frilford house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to the kind of broadband speed you should pick when getting connected in Frilford.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the landline area code in Frilford

Corded telephone area code Frilford

The landline area code, sometimes called the dialling code, for Frilford is 01806. If you're calling somebody in Frilford, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Frilford call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Frilford

Residents of Frilford are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Frilford home to the electricity grid and gas networks.

More often than not you won't need to contact the Frilford distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Frilford below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Frilford

The electricity distribution network operator for Frilford is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Frilford

There are no power plants within a 10 mile radius of Frilford.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Frilford

If you've ever wondered which municipalities are nearby Frilford, in the table below you can see the five nearest towns and cities to Frilford.

Closest five municipalities to Frilford
Municipality Distance from Frilford
Sunningwell -
Cothill -
Appleton -
Abingdon 1.88 miles
Long Wittenham 1.88 miles