Your Complete Guide to Utilities in Frimley

If you've moved and have questions about Frimley? Our comprehensive utilities guide to Frimley will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Frimley water and sewerage. Keep reading to learn everything about utilities in Frimley.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Frimley, Hampshire

Frimley GU16 has a population of 19,094 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Frimley?

Frimley water services are supplied by South East Water. Here are the main contact numbers for South East Water:

Getting in touch with your water supplier for Frimley

Ringing a contact number for South East Water is just one method of contact to talk about your Frimley water problems.

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Write to South East Water

You can also get in touch with South East Water, by composing a letter or sending an email. You can also submit your request on the South East Water website.

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Price of water in Frimley

Water bill in Frimley

Water rates in Frimley are based on if your home has a water meter or not. You can easily check if your Frimley water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Frimley water rates will have a meter number listed on their water bills.

Metered Customers in Frimley

Customers with a water meter at their Frimley house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water. While the variable charges cover the usage at your Frimley home.

Unmetered Customers in Frimley

Customers who don't have a meter at their Frimley home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Frimley home.

The rate unmetered customers pay for water in Frimley is going to be based on the rateable value of your home. The rateable value of your Frimley water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Frimley may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Frimley?

The average water bill Frimley residents are billed is £18.42 per month, which is £221 per year.

How do I pay my Frimley water bill?

First of all, you will need to register with South East Water. After you register your details with South East Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Frimley bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South East Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Frimley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Frimley GU16, your water supplier is South East Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Frimley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Frimley have about their water supply.

Frequently Asked Questions About Water in Frimley

Is water from the tap in Frimley safe to drink?

Yes! The tap water is safe to drink in Frimley. You can rest assured that Frimley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Frimley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Frimley water to make it drinkable.

Where does the water in Frimley come from?

There are three main sources of water that supply Frimley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Frimley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Frimley is more than 276ppm, this means the water in Frimley is rated as very hard water.

What does this mean?

The water being supplied to your home in Frimley contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Frimley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Frimley No Water

If there isn't any running water in your Frimley home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Frimley.

If there is no water at your Frimley home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Frimley.

If there is no cold water, not even a trickle, contact South East Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South East Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South East Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Frimley water leak or flooding

Frimley water problems might include anything from a leak, a burst water main, or flooding in your Frimley home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Frimley property, you should try to do one of the following as long as it's safe to do so:

  1. Ring South East Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the South East Water website and complete the online form to report the issue.

Why does the water in Frimley taste strange?

If you detect a difference in smell or taste of your Frimley water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Frimley water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Frimley water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach South East Water on the contact details above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Internet in Frimley GU16

Frimleyinternet connected globe

The speed of your internet connection at your Frimley home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Frimley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Frimley Average Download Speed Frimley Average Upload Speed
107.53 Mbps 18.33 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The type of internet connection you have can affect your download and upload speed in Frimley. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Frimley?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Frimley.

Availability

The first point to bear in mind before searching for a broadband provider in Frimley is the issue of availability. Most homes in Frimley should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Frimley?

  • Fibre broadband
    • This is the fastest type of connection you can get in Frimley
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Frimley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Frimley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Frimley.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Frimley broadband cost

Frimley broadband bill

You should also think about the monthly cost of broadband in Frimley. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a internet connection in Frimley. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Frimley Broadband Reliability

The reliability of the broadband connection is in Frimley should also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Frimley home will be an important thing to consider.

Frimley broadband customer support

Lastly, the customer support of your Frimley broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly should be considered when selecting an internet provider in Frimley.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Frimley ask about their broadband.

Broadband FAQs

What's the average broadband speed in Frimley?

The average speed of broadband in Frimley is:

Frimley Average Download Speed Frimley Average Upload Speed
107.53 Mbps 18.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Frimley, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Frimley house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to what sort of download speed you should pick when getting connected in Frimley.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the telephone dialling code of Frimley

Corded telephone area code Frimley

The landline area code, sometimes called the dialling code, for Frimley is 01806. If you're calling somebody in Frimley, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Frimley call cost?

If calls are included with your landline or mobile, the phone call is likely to be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Frimley

Residents in Frimley are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Frimley home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Frimley distribution network operator, but should the need arise, you can find the distribution network operator for Frimley right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Frimley

The electricity distribution network operator for Frimley is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Frimley

There are no power plants within a 10 mile radius of Frimley.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Frimley

You might be wondering which municipalities are nearby Frimley, in the below table you will find the five nearest towns and cities to Frimley.

Closest five municipalities to Frimley
Municipality Distance from Frimley
Deepcut -
Frimley Green -
Camberley 2.24 miles