A Complete Guide to Utilities in Frimley Green

If you just moved and have some questions about Frimley Green? Our comprehensive utilities guide to Frimley Green will help you to find out everything about broadband, area codes, power generation and energy distributors, and Frimley Green water and sewerage. Keep reading to learn everything about utilities in Frimley Green.

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About Frimley Green, Hampshire

Frimley Green GU16 has a population of 5,717 and is located in the county of Hampshire. Hampshire has a population of 1,844,245 people.

Who supplies my water in Frimley Green?

Frimley Green water utilities are supplied by South East Water. Here are the main contact numbers for South East Water:

Getting in touch with your water supplier for Frimley Green

Speaking to an advisor at South East Water is one of many options to talk about your Frimley Green water account.

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Write to South East Water

You can also get in touch with South East Water, you have the choice of posting a letter or sending an email. You can even send your message through the South East Water website.

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH
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Price of water in Frimley Green

Water bill in Frimley Green

Water rates in Frimley Green are based on if your home has a water meter or not. You can easily check if your Frimley Green water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Frimley Green water rates will have a meter number listed on their water bills.

Metered Customers in Frimley Green

Customers who have a water meter installed at their Frimley Green home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water. Whilst the variable charges cover the consumption at your Frimley Green home.

Unmetered Customers in Frimley Green

Customers who don't have a meter at their Frimley Green home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Frimley Green home.

Water rates for unmetered customers in Frimley Green is based on the rateable value of your home. The rateable value of your Frimley Green water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Frimley Green may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Frimley Green?

The average water bill Frimley Green residents are being charged is £18.42 monthly, which works out at £221 annually.

How do I pay my Frimley Green water bill?

First of all, you will need to register with South East Water. Once you've registered an account with South East Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Frimley Green bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South East Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Frimley Green?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Frimley Green GU16, your water supplier is South East Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Frimley Green Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Frimley Green have about their water supply.

Frequently Asked Questions About Water in Frimley Green

Is tap water in Frimley Green safe to drink?

Yes! It's safe to drink the tap water in Frimley Green. You can rest assured that Frimley Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Frimley Green water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Frimley Green water to make it drinkable.

Where does the water in Frimley Green come from?

There are three main sources of water that supply Frimley Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Frimley Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Frimley Green is higher than 276ppm, that makes the water hardness in Frimley Green is rated as very hard water.

What does this mean?

The water supply to your home in Frimley Green contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Frimley Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Frimley Green No Water

If there isn't any running water in your Frimley Green home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Frimley Green.

If there is no water at your Frimley Green home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Frimley Green.

If your home has no cold water, not even a trickle, contact South East Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the South East Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South East Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Frimley Green water leak or flooding

Frimley Green water problems could be anything from a burst water main or flooding, to a leak in your Frimley Green home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Frimley Green property, you must do one of the following as soon as possible:

  1. Contact South East Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South East Water website and fill in the form to report the problem.

Why does the water in Frimley Green taste strange?

If you notice a change in taste or smell with your Frimley Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Frimley Green water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Frimley Green water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to South East Water using the contact information above.

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Internet in Frimley Green GU16

Frimley Greeninternet connected globe

The speed of your broadband connection at your Frimley Green home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and find out how it compares to the average internet speed in Frimley Green with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Frimley Green Average Download Speed Frimley Green Average Upload Speed
107.53 Mbps 18.33 Mbps
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The internet connection type you have can affect the speed you get at your home in Frimley Green. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when picking a broadband provider in Frimley Green?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've listed the four important points worth considering before picking a broadband provider in Frimley Green.

Availability

The first point to bear in mind before picking a broadband provider in Frimley Green is the issue of availability. Most homes in Frimley Green should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Frimley Green?

  • Fibre broadband
    • This is the fastest type of connection you can get in Frimley Green
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Frimley Green homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Frimley Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Frimley Green.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Frimley Green broadband price

Frimley Green broadband bill

You also need to consider the price you pay for broadband in Frimley Green. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal when you sign up for a internet connection in Frimley Green. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Frimley Green Broadband Reliability

The reliability of broadband in Frimley Green also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Frimley Green home is something to think about.

Frimley Green broadband customer service

Lastly, the customer support of your Frimley Green broadband connection is really important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly should be considered when selecting an internet provider in Frimley Green.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Frimley Green have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Frimley Green?

The average internet speed in Frimley Green is:

Frimley Green Average Download Speed Frimley Green Average Upload Speed
107.53 Mbps 18.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Frimley Green, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Frimley Green home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table to find out what sort of download speed you should take for a broadband service in Frimley Green.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

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What's the telephone dialling code of Frimley Green

Corded telephone area code Frimley Green

The telephone dialling code, sometimes called the area code, for Frimley Green is 01806. If you call someone in Frimley Green, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Frimley Green call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Frimley Green

Residents of Frimley Green are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Frimley Green home to the gas and electricity networks.

In many cases you won't need to speak to the Frimley Green distribution network operator, but if you do, you can easily find out which DNO is responsible for Frimley Green right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Frimley Green

The electricity distribution network operator for Frimley Green is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Frimley Green

There are no power plants within a 10 mile radius of Frimley Green.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Frimley Green

If you've ever wondered which municipalities are within reach of Frimley Green, we've found the five nearest towns and cities to Frimley Green.

Closest five municipalities to Frimley Green
Municipality Distance from Frimley Green
Frimley -
Deepcut -
Camberley 2.24 miles