Utilities in <u>Furze Platt

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A Complete Guide to Utilities in Furze Platt

If you've moved and have questions about Furze Platt? Our utilities guide to Furze Platt is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Furze Platt water and sewerage. Keep reading to learn everything about utilities in Furze Platt.

About Furze Platt, Berkshire

Furze Platt SL6 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Furze Platt?

Furze Platt water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to reach your water providers in Furze Platt

Ringing a contact number for Affinity Water, South East Water or Southern Water is just one method of contact to deal with your Furze Platt water issues.

Affinity Water telephone numbers

In the table below we have listed the main telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water telephone numbers

In the table below we have listed the main telephone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water telephone numbers

In the table below we have listed the main telephone numbers for Southern Water general enquiries and emergencies.

Southern Water phone number Southern Water Emergency phone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is just one method of contact to deal with your Furze Platt water issues.

Write to Affinity Water, South East Water, Southern Water or Thames Water

You can also write to Affinity Water, South East Water, Southern Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

If you prefer to write a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you can use the email address below:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Furze Platt

Water bill in Furze Platt

Water rates in Furze Platt are based on if your home has a water meter or not. It's easy to find out if your Furze Platt water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Furze Platt water rates will have a meter number listed on their water bills.

Metered Customers in Furze Platt

Customers who have a water meter installed at their Furze Platt property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges are for the consumption at your Furze Platt home.

Unmetered Customers in Furze Platt

Customers who don't have a meter at their Furze Platt home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Furze Platt home.

The rate unmetered customers pay for water in Furze Platt is going to be based on the rateable value of your home. The rateable value part of your Furze Platt water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Furze Platt could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Furze Platt?

The average water bill Furze Platt residents are charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Furze Platt water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. After you've registered with Affinity Water, South East Water, Southern Water, or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Furze Platt bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Furze Platt?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Furze Platt SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Furze Platt Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Furze Platt have about their water supply.

Frequently Asked Questions About Water in Furze Platt

Is tap water in Furze Platt safe to drink?

Yes! You can drink the tap water in Furze Platt. You can rest assured that Furze Platt water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Furze Platt water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Furze Platt water to make it drinkable.

Where does the water in Furze Platt come from?

There are three main sources of water that supply Furze Platt:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Furze Platt

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Furze Platt is over 276ppm, that makes the water hardness in Furze Platt is rated as very hard water.

What does this mean?

The water being supplied to your home in Furze Platt contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Furze Platt.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Furze Platt No Water

If you don't have any running water in your Furze Platt home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Furze Platt.

If there is no water at your Furze Platt home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Furze Platt.

If your home has no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Affinity Water, South East Water, Southern Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Furze Platt water leak or flooding

Furze Platt water problems might include anything from a leak, a burst water main, or flooding in your Furze Platt home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Furze Platt property, you must do one of the following as soon as possible:

  1. Contact Affinity Water, South East Water, Southern Water, or Thames Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and fill out the online form.

Why does the water in Furze Platt taste strange?

If you notice a change in taste or smell with your Furze Platt water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Furze Platt water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Furze Platt water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water using the contact information above.

Broadband Speed in Furze Platt SL6

Furze Plattinternet connected globe

The broadband speed you get at your Furze Platt home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average internet speed in Furze Platt with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Furze Platt Average Download Speed Furze Platt Average Upload Speed
88.10 Mbps 22.33 Mbps
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The internet connection type you have can affect your download and upload speed in Furze Platt. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when choosing an internet provider in Furze Platt?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Furze Platt.

Availability

The first point to bear in mind before choosing an internet provider in Furze Platt is the issue of availability. The majority of homes in Furze Platt can take advantage of superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Furze Platt?

  • Fibre broadband
    • This is fastest connection that's currently available in Furze Platt
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Furze Platt homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Furze Platt.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Furze Platt.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Furze Platt broadband price

Furze Platt broadband bill

You also need to consider the price you pay for broadband in Furze Platt. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a internet connection in Furze Platt. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Furze Platt Broadband Reliability

The reliability of the broadband connection is in Furze Platt also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Furze Platt home is going to be important.

Furze Platt broadband technical support

Our final tip, the technical support for your Furze Platt internet connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when you choose a broadband provider in Furze Platt.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Furze Platt have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Furze Platt?

The average broadband speed in Furze Platt is:

Furze Platt Average Download Speed Furze Platt Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Furze Platt, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Furze Platt home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Check out the table below for a general idea which speed you should take for a broadband service in Furze Platt.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Furze Platt

Corded telephone area code Furze Platt

The landline area code, sometimes called the dialling code, for Furze Platt is 01806. If you call someone in Furze Platt, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Furze Platt call cost?

If you have calls included with your mobile or landline tariff, the cost of the call should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Furze Platt

People living in Furze Platt are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Furze Platt home to the gas network and electricity grid.

In many cases you won't need to speak to the Furze Platt distribution network operator, but if you do, you can quickly find out which DNO covers Furze Platt below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Furze Platt

The electricity distribution network operator for Furze Platt is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Furze Platt

There are no power plants within a 10 mile radius of Furze Platt.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Furze Platt

If you've ever wondered which municipalities are within reach of Furze Platt, in the table below you can see the five closest municipalities to Furze Platt.