A Complete Guide to Utilities in Gants Hill

Are you moving and want to know more about Gants Hill? Our complete guide to utilities in Gants Hill is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Gants Hill water and sewerage. Keep reading to learn everything about utilities in Gants Hill.

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About Gants Hill, Greater London

Gants Hill IG2 is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Gants Hill?

Gants Hill water services are supplied by Essex & Suffolk Water. Below are the main phone numbers for Essex & Suffolk Water, and Thames Water:

Getting in touch with your water suppliers for Gants Hill

Ringing a contact number for Essex & Suffolk Water or Thames Water is one of many contact methods to discuss your Gants Hill water issues.

Essex & Suffolk Water phone numbers

Below, you can find the principal phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Essex & Suffolk Water or Thames Water

Additionally, you can communicate with Essex & Suffolk Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Essex & Suffolk Water or Thames Water website.

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
[email protected]

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you can use the email address below:

Thames Water Email Address
[email protected]
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Cost of water in Gants Hill

Water bill in Gants Hill

Water rates in Gants Hill are based on if your home has a water meter or not. You can easily find out whether your Gants Hill water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Gants Hill water rates will have a meter number listed on their water bills.

Metered Customers in Gants Hill

Customers that have a water meter at their Gants Hill property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Essex & Suffolk Water or Thames Water. Whilst the variable charges are for the consumption at your Gants Hill home.

Unmetered Customers in Gants Hill

Customers who don't have a meter at their Gants Hill home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Gants Hill home.

Water rates for unmetered customers in Gants Hill will be based on the rateable value of your home. The rateable value calculation of your Gants Hill water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Gants Hill may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Gants Hill?

The average water bill Gants Hill residents are charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Essex & Suffolk Water £20.50 £246
Thames Water £19.33 £232

How do I pay my Gants Hill water bill?

You will first need to register with Essex & Suffolk Water or Thames Water. After you register your details with Essex & Suffolk Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Gants Hill bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Essex & Suffolk Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Gants Hill?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Gants Hill IG2, your water suppliers are Essex & Suffolk Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gants Hill Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Gants Hill have about their water supply.

Frequently Asked Questions About Water in Gants Hill

Is the tap water in Gants Hill safe to drink?

Yes! You can drink the tap water in Gants Hill. You can rest assured that Gants Hill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Gants Hill water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Gants Hill water to make it drinkable.

Where does the water in Gants Hill come from?

There are three main sources of water that supply Gants Hill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Gants Hill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Gants Hill is over 201ppm, that makes the water hardness in Gants Hill is rated as hard water.

What does this mean?

The water supply to your home in Gants Hill contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Gants Hill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Gants Hill No Water

If you don't have any running water in your Gants Hill home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Gants Hill.

If there is no water at your Gants Hill home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Gants Hill.

If there is no cold water, not even a trickle, contact Essex & Suffolk Water or Thames Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Essex & Suffolk Water or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Essex & Suffolk Water or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Gants Hill water leak or flooding

Gants Hill water problems could be anything from flooding or a leak, to a burst water main in your Gants Hill home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Gants Hill property, you must do one of the following as soon as possible:

  1. Call Essex & Suffolk Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Essex & Suffolk Water or Thames Water website and fill out the online form.

Why does the water in Gants Hill taste strange?

If you find the taste or smell is different with your Gants Hill water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Gants Hill water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Gants Hill water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Essex & Suffolk Water or Thames Water on the contact details above.

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Broadband Speed in Gants Hill IG2

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The speed of your internet connection at your Gants Hill home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average internet speed in Gants Hill with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gants Hill Average Download Speed Gants Hill Average Upload Speed
110.80 Mbps 15.85 Mbps
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The type of internet connection you have can affect the speed you get at your home in Gants Hill. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection that's available.

Things to consider when searching for a broadband provider in Gants Hill?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Gants Hill.

Availability

The first point to bear in mind whilst searching for a broadband provider in Gants Hill is the issue of availability. Whilst many homes in Gants Hill should have access to fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Gants Hill?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gants Hill
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Gants Hill homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Gants Hill.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Gants Hill.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Gants Hill broadband cost

Gants Hill broadband bill

Another important consideration is the monthly cost of broadband in Gants Hill. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer when you sign up for a internet connection in Gants Hill. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Gants Hill Broadband Reliability

The reliability of broadband in Gants Hill should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Gants Hill home is going to be important.

Gants Hill broadband customer support

Finally, the customer support of your Gants Hill broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that is able to solve your issue efficiently and quickly is a strong plus when selecting an internet provider in Gants Hill.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Gants Hill have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Gants Hill?

The average broadband speed in Gants Hill is:

Gants Hill Average Download Speed Gants Hill Average Upload Speed
110.80 Mbps 15.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Gants Hill, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Gants Hill house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea what sort of download speed you should pick when signing up for broadband in Gants Hill.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

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What's the telephone area code for Gants Hill

Corded telephone area code Gants Hill

The telephone dialling code, sometimes called the area code, for Gants Hill is 020. If you call someone in Gants Hill, and you are not in the same area, you must add 020 before the number you're trying to call.

How much does an 020 Gants Hill call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Gants Hill

People living in Gants Hill are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Gants Hill home to the gas and electricity networks.

In many cases you won't need to contact the Gants Hill distribution network operator, but should the need arise, you can quickly find out which DNO covers Gants Hill right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Gants Hill

The electricity distribution network operator for Gants Hill is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Gants Hill

There are no power plants within a 10 mile radius of Gants Hill.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Gants Hill

You might be wondering which municipalities are nearby Gants Hill, in the table below you can see the five closest municipalities to Gants Hill.

Closest five municipalities to Gants Hill
Municipality Distance from Gants Hill
Ilford 1.18 miles
Seven Kings 1.5 miles
Redbridge 1.64 miles
Clayhall 1.82 miles