Your Complete Guide to Utilities in Gillmoss

If you've moved and have questions about Gillmoss? Our utilities guide to Gillmoss will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Gillmoss water and sewerage. Keep reading to learn everything about utilities in Gillmoss.

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About Gillmoss, Merseyside

Gillmoss L11 is located in the county of Merseyside. Merseyside has a population of 1,423,065 people.

Who supplies my water in Gillmoss?

Gillmoss water services are provided by United Utilities. Here are the main contact numbers for United Utilities:

How to get in touch with the water supplier in Gillmoss

Speaking to an advisor at United Utilities is just one method of contact to deal with your Gillmoss water account.

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to United Utilities

You can also get in touch with United Utilities, by composing a letter or sending an email. You can also submit your request on the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE
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Water rates in Gillmoss

Water bill in Gillmoss

Water rates in Gillmoss depend on whether your home has a water meter or not. You can easily find out whether your Gillmoss water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Gillmoss water rates will have a meter number listed on their water bills.

Metered Customers in Gillmoss

Customers that have a water meter at their Gillmoss property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Gillmoss home.

Unmetered Customers in Gillmoss

Customers who don't have a meter at their Gillmoss home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Gillmoss home.

As an unmetered customer, the rate you pay for water in Gillmoss is going to be based on the rateable value of your home. The rateable value of your Gillmoss water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Gillmoss could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Gillmoss?

The average water bill Gillmoss residents are charged is £16.83 each month, that's £202 a year.

How do I pay my Gillmoss water bill?

First, you must sign up and register with United Utilities. After you've registered with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Gillmoss bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Gillmoss?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gillmoss L11, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gillmoss Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Gillmoss have about their water supply.

Frequently Asked Questions About Water in Gillmoss

Is water from the tap in Gillmoss safe to drink?

Yes! You can drink the tap water in Gillmoss. You can rest assured that Gillmoss water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Gillmoss water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Gillmoss water to make it drinkable.

Where does the water in Gillmoss come from?

There are three main sources of water that supply Gillmoss:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Gillmoss

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Gillmoss is less than 60ppm, that makes the water hardness in in Gillmoss is rated as soft water.

What does this mean?

The clean water supply to your home in Gillmoss contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Gillmoss.

Gillmoss No Water

If you have no water in your Gillmoss home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Gillmoss.

If there is no water at your Gillmoss home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Gillmoss.

If there is no cold water, not even a trickle, contact United Utilities for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for United Utilities, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Gillmoss water leak or flooding

Gillmoss water problems can include anything from a leak, a burst water main, or flooding in your Gillmoss home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Gillmoss property, you should try to do one of the following as long as it's safe to do so:

  1. Contact United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the United Utilities website and fill in the form to report the problem.

Why does the water in Gillmoss taste strange?

If you notice a change in taste or smell with your Gillmoss water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Gillmoss water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Gillmoss water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities on the contact details above.

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Broadband in Gillmoss L11

Gillmossinternet connected globe

The broadband speed you get at your Gillmoss home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Gillmoss with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gillmoss Average Download Speed Gillmoss Average Upload Speed
110.85 Mbps 16.30 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Gillmoss. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when searching for a broadband provider in Gillmoss?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points to think about when searching for a broadband provider in Gillmoss.

Availability

The first point to bear in mind when searching for a broadband provider in Gillmoss is the availability. Whilst many homes in Gillmoss should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Gillmoss?

  • Fibre broadband
    • This is the fastest available internet connection in Gillmoss
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Gillmoss homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Gillmoss.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Gillmoss.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Gillmoss broadband cost

Gillmoss broadband bill

You also need to consider the monthly cost of broadband in Gillmoss. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a broadband connection in Gillmoss. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Gillmoss Broadband Reliability

How reliable the broadband is in Gillmoss must also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Gillmoss home is something to think about.

Gillmoss broadband customer support

Finally, the customer service of your Gillmoss broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Gillmoss.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Gillmoss have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Gillmoss?

The average broadband speed in Gillmoss is:

Gillmoss Average Download Speed Gillmoss Average Upload Speed
110.85 Mbps 16.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Gillmoss, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Gillmoss home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what you will be using the internet for. Have a look at the following table for a general idea what sort of download speed you should pick for a broadband service in Gillmoss.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Gillmoss

Corded telephone area code Gillmoss

The landline area code, sometimes called the dialling code, for Gillmoss is 01806. If you call someone in Gillmoss, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Gillmoss call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Gillmoss

People living in Gillmoss are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Gillmoss home to the electricity grid and gas networks.

More often than not you won't need to speak to the Gillmoss distribution network operator, but if you do, you can quickly find out which DNO covers Gillmoss below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Gillmoss

The electricity distribution network operator for Gillmoss is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Gillmoss

There are no power plants within a 10 mile radius of Gillmoss.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Gillmoss

You might be wondering which municipalities are nearby Gillmoss, we've found the closest five municipalities to Gillmoss.

Closest five municipalities to Gillmoss
Municipality Distance from Gillmoss
Clubmoor -
Norris Green -
Aintree Village 0.93 miles
West Derby 1.48 miles