Utilities in <u>Glazebrook

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A Complete Guide to Utilities in Glazebrook

If you just moved and have some questions about Glazebrook? Our comprehensive utilities guide to Glazebrook will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Glazebrook water and sewerage. Keep reading to learn everything about utilities in Glazebrook.

About Glazebrook, Cheshire

Glazebrook WA3 has a population of 1,960 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Glazebrook?

Glazebrook water services are provided by Dee Valley Water. In the table below are the contact numbers for Dee Valley Water, and United Utilities:

How to reach your water providers in Glazebrook

Ringing a contact number for Dee Valley Water or United Utilities is one of many options to talk about your Glazebrook water problems.

Dee Valley Water telephone numbers

In the table below we have listed the main telephone numbers for Dee Valley Water general enquiries and emergencies.

Dee Valley Water phone number Dee Valley Water Emergency phone number
0330 678 0679 0800 085 8033
Mon-Fri 8am-8pm, Sat 9am-3pm, Emergencies 24/7/365
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United Utilities telephone numbers

In the table below we have listed the main telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Dee Valley Water or United Utilities

Additionally, you can communicate with Dee Valley Water or United Utilities, by composing a letter or sending an email. You can also submit your request on the Dee Valley Water or United Utilities website.

Dee Valley Water

If you would like to email Dee Valley Water, you should use the following email address:

Dee Valley Water Email Address

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
WA55 1SE

Cost of water in Glazebrook

Water bill in Glazebrook

Water rates in Glazebrook depend on whether your home has a water meter or not. You can easily check if your Glazebrook water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Glazebrook water rates will have a meter number listed on their water bills.

Metered Customers in Glazebrook

Customers that have a water meter at their Glazebrook house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dee Valley Water or United Utilities. Whilst the variable charges are for the consumption at your Glazebrook home.

Unmetered Customers in Glazebrook

Customers that don't have a water meter at their Glazebrook home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Glazebrook home.

Water rates for unmetered customers in Glazebrook is based on the rateable value of your home. The rateable value calculation of your Glazebrook water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Glazebrook might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Glazebrook?

The average water bill Glazebrook residents are billed can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Dee Valley Water - -
United Utilities £16.83 £202
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How do I pay my Glazebrook water bill?

First of all, you will need to register with Dee Valley Water or United Utilities. Once you've registered an account with Dee Valley Water or United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Glazebrook bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Dee Valley Water or United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Glazebrook?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Glazebrook WA3, your water suppliers are Dee Valley Water and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Glazebrook Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Glazebrook have about their water supply.

Frequently Asked Questions About Water in Glazebrook

Is water from the tap in Glazebrook safe to drink?

Yes! It's safe to drink the tap water in Glazebrook. You can rest assured that Glazebrook water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Glazebrook water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Glazebrook water to make it drinkable.

Where does the water in Glazebrook come from?

There are three main sources of water that supply Glazebrook:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Glazebrook

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Glazebrook is less than 60ppm, this means the water in in Glazebrook is rated as soft water.

What does this mean?

The water supply to your home in Glazebrook contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Glazebrook.

Glazebrook No Water

If you have no water in your Glazebrook home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Glazebrook.

If there is no water at your Glazebrook home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Glazebrook.

If your home has no cold water, not even a trickle, contact Dee Valley Water or United Utilities for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Dee Valley Water or United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of Dee Valley Water or United Utilities, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Glazebrook water leak or flooding

Glazebrook water problems could be anything from a burst water main or flooding, to a leak in your Glazebrook home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Glazebrook property, you must do one of the following as soon as possible:

  1. Call Dee Valley Water or United Utilities regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Dee Valley Water or United Utilities website and complete the online form to report the issue.

Why does the water in Glazebrook taste strange?

If you detect a difference in smell or taste of your Glazebrook water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Glazebrook water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Glazebrook water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dee Valley Water or United Utilities using the contact information above.

Internet in Glazebrook WA3

Glazebrookinternet connected globe

The speed of your broadband connection at your Glazebrook home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Glazebrook with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Glazebrook Average Download Speed Glazebrook Average Upload Speed
105.04 Mbps 17.18 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Glazebrook. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection currently available.

What should you consider when choosing an internet provider in Glazebrook?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points to think about when choosing an internet provider in Glazebrook.


The first thing to consider whilst choosing an internet provider in Glazebrook is the availability. Most homes in Glazebrook should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Glazebrook?

  • Fibre broadband
    • This is the fastest type of connection you can get in Glazebrook
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Glazebrook homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Glazebrook.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Glazebrook.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Glazebrook broadband value for money

Glazebrook broadband bill

You should also think about the price you pay for broadband in Glazebrook. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a internet connection in Glazebrook. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Glazebrook Broadband Reliability

The reliability of broadband in Glazebrook must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Glazebrook home will be an important thing to consider.

Glazebrook broadband technical support

Our final tip, the technical support for your Glazebrook broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Glazebrook.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Glazebrook have about broadband internet.

Broadband FAQs

What's the average broadband speed in Glazebrook?

The average broadband speed in Glazebrook is:

Glazebrook Average Download Speed Glazebrook Average Upload Speed
105.04 Mbps 17.18 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Glazebrook, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Glazebrook home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should choose when getting connected in Glazebrook.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Glazebrook

Corded telephone area code Glazebrook

The landline area code, sometimes called the dialling code, for Glazebrook is 0161. If you're calling somebody in Glazebrook, and you are not in the same area, you must add 0161 to the number you're calling.

How much does an 0161 Glazebrook call cost?

If calls are included with your landline or mobile, the cost of the call should be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Glazebrook

Residents in Glazebrook are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Glazebrook home to the electricity grid and gas networks.

In many cases you won't need to contact the Glazebrook distribution network operator, but if you do, you can find the distribution network operator for Glazebrook in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Glazebrook

The electricity distribution network operator for Glazebrook is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Glazebrook

There are no power plants within a 10 mile radius of Glazebrook.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Glazebrook

You might be wondering which municipalities are nearby Glazebrook, we've found the closest five municipalities to Glazebrook.

Closest five municipalities to Glazebrook
Municipality Distance from Glazebrook
Rixton-with-Glazebrook -
Culcheth -
Golborne -