Utilities in <u>Goostrey

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Your Complete Guide to Utilities in Goostrey

Are you moving and want to know more about Goostrey? Our complete guide to utilities in Goostrey is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Goostrey water and sewerage. Keep reading to learn everything about utilities in Goostrey.

About Goostrey, Cheshire

Goostrey CW4 has a population of 2,008 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Goostrey?

Goostrey water services are provided by Severn Trent. Here are the main contact numbers for Severn Trent, and United Utilities:

How to get in touch with the water suppliers in Goostrey

Calling a phone number for Severn Trent or United Utilities is one of many contact methods to discuss your Goostrey water issues.

Severn Trent phone numbers

In the table below you will find the phone numbers for Severn Trent general enquiries and emergencies.

Severn Trent contact number Severn Trent Emergency contact number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365
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United Utilities phone numbers

In the table below you will find the phone numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Write to Severn Trent or United Utilities

Additionally, you can communicate with Severn Trent or United Utilities, either by email or with a letter in the post. You can also submit your request on the Severn Trent or United Utilities website.

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

If you want to email Severn Trent, you can use the email address below:

Severn Trent Email Address
customercare@severntrent.co.uk

United Utilities

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Water rates in Goostrey

Water bill in Goostrey

Water rates in Goostrey are based on if your home has a water meter or not. You can easily find out whether your Goostrey water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Goostrey water rates will have a meter number listed on their water bills.

Metered Customers in Goostrey

Customers that have a water meter at their Goostrey home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Severn Trent or United Utilities. Whilst the variable charges cover the consumption at your Goostrey home.

Unmetered Customers in Goostrey

Customers without a meter at their Goostrey home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Goostrey home.

Water rates for unmetered customers in Goostrey is based on the rateable value of your home. The rateable value part of your Goostrey water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Goostrey could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Goostrey?

The average water bill Goostrey residents are being charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
Severn Trent £16.58 £199
United Utilities £16.83 £202
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How do I pay my Goostrey water bill?

First, you must sign up and register with Severn Trent or United Utilities. Once you've registered an account with Severn Trent or United Utilities, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Goostrey bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Severn Trent or United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Goostrey?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Goostrey CW4, your water suppliers are Severn Trent and United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Goostrey Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Goostrey have about their water supply.

Frequently Asked Questions About Water in Goostrey

Is water from the tap in Goostrey safe to drink?

Yes! The tap water is safe to drink in Goostrey. You can rest assured that Goostrey water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Goostrey water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Goostrey water to make it drinkable.

Where does the water in Goostrey come from?

There are three main sources of water that supply Goostrey:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Goostrey

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Goostrey is over 201ppm, that means the water hardness in Goostrey is rated as hard water.

What does this mean?

The water supply to your home in Goostrey contains slightly elevated levels of minerals that cause hard water. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Goostrey.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Goostrey No Water

If you don't have any running water in your Goostrey home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Goostrey.

If there is no water at your Goostrey home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Goostrey.

If there is no cold water, not even a trickle, contact Severn Trent or United Utilities for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Severn Trent or United Utilities website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Severn Trent or United Utilities, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Goostrey water leak or flooding

Goostrey water problems could be anything from a burst water main or flooding, to a leak in your Goostrey home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Goostrey property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Severn Trent or United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Severn Trent or United Utilities website and fill out the online form.

Why does the water in Goostrey taste strange?

If you notice a change in taste or smell with your Goostrey water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Goostrey water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Goostrey water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Severn Trent or United Utilities using the contact information above.

Broadband in Goostrey CW4

Goostreyinternet connected globe

The speed of your broadband connection at your Goostrey home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see how it compares to the average connection speed for Goostrey with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Goostrey Average Download Speed Goostrey Average Upload Speed
51.20 Mbps 11.35 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Goostrey. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when searching for a broadband provider in Goostrey?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Goostrey.

Availability

The first point to bear in mind when searching for a broadband provider in Goostrey is the issue of availability. Whilst many homes in Goostrey should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Goostrey?

  • Fibre broadband
    • This is the fastest available internet connection in Goostrey
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Goostrey homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Goostrey.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Goostrey.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Goostrey broadband price

Goostrey broadband bill

You also need to consider the price you pay for broadband in Goostrey. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you commit to a internet service in Goostrey. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Goostrey Broadband Reliability

How reliable the broadband is in Goostrey must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Goostrey home is going to be important.

Goostrey broadband customer support

Finally, the customer service of your Goostrey broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Goostrey.

Broadband FAQ

Below we've answered some our the most common questions that customers in Goostrey have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Goostrey?

The average internet speed in Goostrey is:

Goostrey Average Download Speed Goostrey Average Upload Speed
51.20 Mbps 11.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Goostrey, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Goostrey property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below to find out which speed you should take for a broadband service in Goostrey.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Goostrey

Corded telephone area code Goostrey

The telephone dialling code, sometimes called the area code, for Goostrey is 01477. When making a call to someone in Goostrey, and you are not in the same area, you will need to add 01477 before the number you're trying to call.

How much does an 01477 Goostrey call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Goostrey

Residents of Goostrey can choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Goostrey home to the gas and electricity networks.

More often than not you won't need to speak to the Goostrey distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Goostrey below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Goostrey

The electricity distribution network operator for Goostrey is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Goostrey

There are no power plants within a 10 mile radius of Goostrey.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Goostrey

Perhaps you're wondering which towns and cities are nearby Goostrey, in the table below you can see the five closest municipalities to Goostrey.

Closest five municipalities to Goostrey
Municipality Distance from Goostrey
Middlewich 2.99 miles
Sandbach 4.63 miles
Winsford 5.77 miles
Congleton 6.94 miles
Crewe 8.46 miles