Utilities in <u>Great Bentley

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A Complete Guide to Utilities in Great Bentley

If you just moved and have some questions about Great Bentley? Our utilities guide to Great Bentley will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Great Bentley water and sewerage. Keep reading to learn everything about utilities in Great Bentley.

About Great Bentley, Essex

Great Bentley CO7 has a population of 1,545 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Great Bentley?

Great Bentley water services are provided by Affinity Water. Below are the main phone numbers for Affinity Water, and Anglian Water:

Getting in touch with your water suppliers for Great Bentley

Speaking to an advisor at Affinity Water or Anglian Water is one of many options to deal with your Great Bentley water problems.

Affinity Water contact numbers

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water contact numbers

Below, you can find the principal contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Write to Affinity Water or Anglian Water

You can also get in touch with Affinity Water or Anglian Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water or Anglian Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Water rates in Great Bentley

Water bill in Great Bentley

Water rates in Great Bentley will vary depending on if your home has a water meter or not. You can easily check if your Great Bentley water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Great Bentley water rates will have a meter number listed on their water bills.

Metered Customers in Great Bentley

Customers with a water meter at their Great Bentley home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water or Anglian Water. Whilst the variable charges cover the consumption at your Great Bentley home.

Unmetered Customers in Great Bentley

Customers that don't have a water meter at their Great Bentley home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Great Bentley home.

The rate unmetered customers pay for water in Great Bentley is going to be based on the rateable value of your home. The rateable value of your Great Bentley water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Great Bentley might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Great Bentley?

The average water bill Great Bentley residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
Anglian Water £16.83 £202
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How do I pay my Great Bentley water bill?

You will first need to register with Affinity Water or Anglian Water. After you've registered with Affinity Water or Anglian Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Great Bentley bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Anglian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Great Bentley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Great Bentley CO7, your water suppliers are Affinity Water and Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Great Bentley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Great Bentley have about their water supply.

Frequently Asked Questions About Water in Great Bentley

Is the tap water in Great Bentley safe to drink?

Yes! You can drink the tap water in Great Bentley. You can rest assured that Great Bentley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Great Bentley water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Great Bentley water to make it drinkable.

Where does the water in Great Bentley come from?

There are three main sources of water that supply Great Bentley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Great Bentley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Great Bentley is over 201ppm, that means the water hardness in Great Bentley is rated as hard water.

What does this mean?

The water supply to your home in Great Bentley contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Great Bentley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Great Bentley No Water

If there isn't any running water in your Great Bentley home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Great Bentley.

If there is no water at your Great Bentley home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Great Bentley.

If you don't have any cold water, not even a trickle, contact Affinity Water or Anglian Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water or Anglian Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water or Anglian Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Great Bentley water leak or flooding

Great Bentley water problems might include anything from a leak, a burst water main, or flooding in your Great Bentley home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Great Bentley property, you should try to do one of the following as long as it's safe to do so:

  1. Call Affinity Water or Anglian Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water or Anglian Water website and fill in the form to report the problem.

Why does the water in Great Bentley taste strange?

If you find the taste or smell is different with your Great Bentley water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Great Bentley water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Great Bentley water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Affinity Water or Anglian Water via the contact channels listed above.

Broadband Speed in Great Bentley CO7

Great Bentleyinternet connected globe

The broadband speed you get at your Great Bentley home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average connection speed for Great Bentley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Great Bentley Average Download Speed Great Bentley Average Upload Speed
66.80 Mbps 15.53 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Great Bentley. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when choosing an internet provider in Great Bentley?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points worth considering before choosing an internet provider in Great Bentley.

Availability

The first thing to consider when choosing an internet provider in Great Bentley is what's available. Most homes in Great Bentley should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Great Bentley?

  • Fibre broadband
    • This is fastest connection that's currently available in Great Bentley
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Great Bentley homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Great Bentley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Great Bentley.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Great Bentley broadband cost

Great Bentley broadband bill

You also need to consider how much it costs for the broadband in Great Bentley. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer before you commit to a internet connection in Great Bentley. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Great Bentley Broadband Reliability

The reliability of the broadband connection is in Great Bentley must also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Great Bentley home will be an important thing to consider.

Great Bentley broadband technical support

Lastly, the customer support of your Great Bentley broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Great Bentley.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Great Bentley ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Great Bentley?

The average internet speed in Great Bentley is:

Great Bentley Average Download Speed Great Bentley Average Upload Speed
66.80 Mbps 15.53 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Great Bentley, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Great Bentley house. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Check out the table below for a general idea which speed you should pick for a broadband service in Great Bentley.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Great Bentley

Corded telephone area code Great Bentley

The telephone dialling code, sometimes called the area code, for Great Bentley is 01806. When making a call to someone in Great Bentley, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Great Bentley call cost?

If you have calls included with your landline or mobile, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Great Bentley

Residents of Great Bentley can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Great Bentley home to the electricity grid and gas networks.

More often than not you won't need to contact the Great Bentley distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Great Bentley in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Great Bentley

The electricity distribution network operator for Great Bentley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Great Bentley

There are no power plants within a 10 mile radius of Great Bentley.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Great Bentley

You might be wondering which municipalities are nearby Great Bentley, in the table below you can see the five nearest towns and cities to Great Bentley.

Closest five municipalities to Great Bentley
Municipality Distance from Great Bentley
Colchester 3.98 miles