Utilities in <u>Great Dunmow

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A Complete Guide to Utilities in Great Dunmow

If you've moved and have questions about Great Dunmow? Our utilities guide to Great Dunmow is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Great Dunmow water and sewerage. Keep reading to learn everything about utilities in Great Dunmow.

About Great Dunmow, Essex

Great Dunmow CM6 has a population of 7,749 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Great Dunmow?

Great Dunmow water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Great Dunmow

Speaking to an advisor at Affinity Water, Anglian Water or Essex & Suffolk Water is just one method of contact to deal with your Great Dunmow water issues.

Affinity Water contact numbers

In the table below you will find the contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Anglian Water contact numbers

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Essex & Suffolk Water contact numbers

In the table below you will find the contact numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Speaking to an advisor at Affinity Water, Anglian Water, Essex & Suffolk Water, or is just one method of contact to deal with your Great Dunmow water issues.

Write to Affinity Water, Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Affinity Water, Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, Anglian Water or Essex & Suffolk Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you must use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Cost of water in Great Dunmow

Water bill in Great Dunmow

Water rates in Great Dunmow will vary depending on if your home has a water meter or not. You can easily check if your Great Dunmow water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Great Dunmow water rates will have a meter number listed on their water bills.

Metered Customers in Great Dunmow

Customers that have a water meter at their Great Dunmow home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, Anglian Water, or Essex & Suffolk Water. Whilst the variable charges cover the consumption at your Great Dunmow home.

Unmetered Customers in Great Dunmow

Customers without a meter at their Great Dunmow home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Great Dunmow home.

Water rates for unmetered customers in Great Dunmow is based on the rateable value of your home. The rateable value of your Great Dunmow water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Great Dunmow might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Great Dunmow?

The average water bill Great Dunmow residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Annual Water Bill
Affinity Water £16.67 £200
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Great Dunmow water bill?

First, you must sign up and register with Affinity Water, Anglian Water, or Essex & Suffolk Water. After you register your details with Affinity Water, Anglian Water, or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Great Dunmow bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, Anglian Water, or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Great Dunmow?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Great Dunmow CM6, your water suppliers are Affinity Water, Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Great Dunmow Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Great Dunmow have about their water supply.

Frequently Asked Questions About Water in Great Dunmow

Is tap water in Great Dunmow safe to drink?

Yes! The tap water is safe to drink in Great Dunmow. You can rest assured that Great Dunmow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Great Dunmow water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Great Dunmow water to make it drinkable.

Where does the water in Great Dunmow come from?

There are three main sources of water that supply Great Dunmow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Great Dunmow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Great Dunmow is over 201ppm, this means the water in Great Dunmow is rated as hard water.

What does this mean?

The clean water supply to your home in Great Dunmow contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Great Dunmow.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Great Dunmow No Water

If you don't have any running water in your Great Dunmow home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Great Dunmow.

If there is no water at your Great Dunmow home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Great Dunmow.

If there is no cold water, not even a trickle, contact Affinity Water, Anglian Water, or Essex & Suffolk Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water, Anglian Water, or Essex & Suffolk Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, Anglian Water, or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Great Dunmow water leak or flooding

Great Dunmow water problems could be anything from a burst water main or flooding, to a leak in your Great Dunmow home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Great Dunmow property, you must do one of the following as soon as possible:

  1. Ring Affinity Water, Anglian Water, or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Affinity Water, Anglian Water, or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Great Dunmow taste strange?

If you notice a change in taste or smell with your Great Dunmow water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Great Dunmow water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Great Dunmow water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, Anglian Water, or Essex & Suffolk Water using the contact information above.

Broadband in Great Dunmow CM6

Great Dunmowinternet connected globe

The speed of your internet connection at your Great Dunmow home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average internet speed in Great Dunmow with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Great Dunmow Average Download Speed Great Dunmow Average Upload Speed
60.65 Mbps 21.40 Mbps
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The internet connection type you have can affect the speed you get at your home in Great Dunmow. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when picking a broadband provider in Great Dunmow?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider can be unnerving. Worry not, we've covered four main points that you should consider when picking a broadband provider in Great Dunmow.

Availability

The first thing you need to think about whilst picking a broadband provider in Great Dunmow is what's available. Most homes in Great Dunmow can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Great Dunmow?

  • Fibre broadband
    • This is the fastest type of connection you can get in Great Dunmow
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Great Dunmow homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Great Dunmow.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Great Dunmow.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Great Dunmow broadband price

Great Dunmow broadband bill

Another important consideration is the price you pay for broadband in Great Dunmow. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a broadband connection in Great Dunmow. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Great Dunmow Broadband Reliability

How reliable the broadband is in Great Dunmow also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Great Dunmow home is going to be important.

Great Dunmow broadband customer service

Lastly, the customer service of your Great Dunmow broadband internet is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Great Dunmow.

Broadband FAQ

Below we've answered some our the most common questions that customers in Great Dunmow have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Great Dunmow?

The average internet speed in Great Dunmow is:

Great Dunmow Average Download Speed Great Dunmow Average Upload Speed
60.65 Mbps 21.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Great Dunmow, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Great Dunmow home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should take when signing up for broadband in Great Dunmow.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Great Dunmow

Corded telephone area code Great Dunmow

The landline area code, sometimes called the dialling code, for Great Dunmow is 01371. If you're calling somebody in Great Dunmow, and you are in a different area, you should add 01371 to the number you'd like to call.

How much does an 01371 Great Dunmow call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Great Dunmow

Residents of Great Dunmow can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Great Dunmow home to the gas and electricity networks.

In many cases you will never need to ever contact the Great Dunmow distribution network operator, but if you do, you can quickly find out which DNO covers Great Dunmow in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Great Dunmow

The electricity distribution network operator for Great Dunmow is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Great Dunmow

There are no power plants within a 10 mile radius of Great Dunmow.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Great Dunmow

You might be wondering which municipalities are nearby Great Dunmow, in the table below you can see the five closest municipalities to Great Dunmow.

Closest five municipalities to Great Dunmow
Municipality Distance from Great Dunmow
Stansted Mountfitchet 5.13 miles
Bishop's Stortford 6.95 miles
Sheering 6.95 miles
Braintree 7.43 miles
Bobbingworth 9.24 miles