Utilities in <u>Great Thurlow

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A Complete Guide to Utilities in Great Thurlow

Are you moving and want to know more about Great Thurlow? Our complete guide to utilities in Great Thurlow will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Great Thurlow water and sewerage. Keep reading to learn everything about utilities in Great Thurlow.

About Great Thurlow, Essex

Great Thurlow CB9 has a population of 213 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Great Thurlow?

Great Thurlow water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Cambridge Water:

How to get in touch with the water suppliers in Great Thurlow

Calling a phone number for Anglian Water or Cambridge Water is one of many contact methods to discuss your Great Thurlow water problems.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Cambridge Water telephone numbers

In the table below you will find the telephone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water phone number Cambridge Water Emergency phone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

You can also write to Anglian Water or Cambridge Water, either by email or with a letter in the post. You can even send your message through the Anglian Water or Cambridge Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cambridge Water

If you prefer to send a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG

Price of water in Great Thurlow

Water bill in Great Thurlow

Water rates in Great Thurlow will vary depending on if your home has a water meter or not. It's easy to find out if your Great Thurlow water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Great Thurlow water rates will have a meter number listed on their water bills.

Metered Customers in Great Thurlow

Customers with a water meter at their Great Thurlow property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Great Thurlow home.

Unmetered Customers in Great Thurlow

Customers who don't have a meter at their Great Thurlow home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Great Thurlow home.

Water rates for unmetered customers in Great Thurlow is based on the rateable value of your home. The rateable value calculation of your Great Thurlow water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Great Thurlow might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Great Thurlow?

The average water bill Great Thurlow residents are billed will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Anglian Water £16.83 £202
Cambridge Water £12.33 £148
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How do I pay my Great Thurlow water bill?

First, you must sign up and register with Anglian Water or Cambridge Water. After you register your details with Anglian Water or Cambridge Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Great Thurlow bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Great Thurlow?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Great Thurlow CB9, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Great Thurlow Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Great Thurlow have about their water supply.

Frequently Asked Questions About Water in Great Thurlow

Is water from the tap in Great Thurlow safe to drink?

Yes! You can drink the tap water in Great Thurlow. You can rest assured that Great Thurlow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Great Thurlow water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Great Thurlow water to make it drinkable.

Where does the water in Great Thurlow come from?

There are three main sources of water that supply Great Thurlow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Great Thurlow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Great Thurlow is more than 201ppm, that means the water hardness in Great Thurlow is rated as hard water.

What does this mean?

The clean water supply to your home in Great Thurlow contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Great Thurlow.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Great Thurlow No Water

If there isn't any running water in your Great Thurlow home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Great Thurlow.

If there is no water at your Great Thurlow home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Great Thurlow.

If there is no cold water, not even a trickle, contact Anglian Water or Cambridge Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Cambridge Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Great Thurlow water leak or flooding

Great Thurlow water problems could be anything from a burst water main or flooding, to a leak in your Great Thurlow home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Great Thurlow property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Cambridge Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Cambridge Water website and complete the online form to report the issue.

Why does the water in Great Thurlow taste strange?

If you detect a difference in smell or taste of your Great Thurlow water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Great Thurlow water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Great Thurlow water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Cambridge Water on the contact details above.

Broadband in Great Thurlow CB9

Great Thurlowinternet connected globe

The speed of your internet connection at your Great Thurlow home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average internet speed in Great Thurlow with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Great Thurlow Average Download Speed Great Thurlow Average Upload Speed
60.35 Mbps 18.60 Mbps
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The type of internet connection you have can affect the speed you get at your home in Great Thurlow. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Great Thurlow?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before choosing an internet provider in Great Thurlow.

Availability

The first thing to consider before choosing an internet provider in Great Thurlow is what's available. The majority of homes in Great Thurlow should have access to fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Great Thurlow?

  • Fibre broadband
    • This is the fastest available internet connection in Great Thurlow
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Great Thurlow homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Great Thurlow.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Great Thurlow.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Great Thurlow broadband value for money

Great Thurlow broadband bill

Another important consideration is the monthly cost of broadband in Great Thurlow. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a internet service in Great Thurlow. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Great Thurlow Broadband Reliability

The reliability of the broadband connection is in Great Thurlow should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Great Thurlow home will be an important thing to consider.

Great Thurlow broadband technical support

Our final tip, the customer service of your Great Thurlow internet connection is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Great Thurlow.

Broadband FAQ

Below we've answered some our the most common questions that customers in Great Thurlow ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Great Thurlow?

The average broadband speed in Great Thurlow is:

Great Thurlow Average Download Speed Great Thurlow Average Upload Speed
60.35 Mbps 18.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Great Thurlow, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Great Thurlow home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below for a rough guide to which speed you should choose when signing up for broadband in Great Thurlow.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Great Thurlow

Corded telephone area code Great Thurlow

The telephone area code, sometimes called the landline dialling code, for Great Thurlow is 01806. When making a call to someone in Great Thurlow, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Great Thurlow call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Great Thurlow

People living in Great Thurlow are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Great Thurlow home to the gas network and electricity grid.

In many cases you won't need to contact the Great Thurlow distribution network operator, but if you do, you can find the distribution network operator for Great Thurlow in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Great Thurlow

The electricity distribution network operator for Great Thurlow is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Great Thurlow

There are no power plants within a 10 mile radius of Great Thurlow.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Great Thurlow

Perhaps you're wondering which towns and cities are within reach of Great Thurlow, in the below table you will find the five nearest towns and cities to Great Thurlow.

Closest five municipalities to Great Thurlow
Municipality Distance from Great Thurlow
Sturmer 0.01 miles
Steeple Bumpstead 0.01 miles
Little Wratting 0.01 miles
Little Thurlow 0.01 miles
Little Bradley 0.01 miles