Utilities in <u>Greenlands

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A Complete Guide to Utilities in Greenlands

If you just moved and have some questions about Greenlands? Our utilities guide to Greenlands is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Greenlands water and sewerage. Keep reading to learn everything about utilities in Greenlands.

About Greenlands, Berkshire

Greenlands RG9 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Greenlands?

Greenlands water services are supplied by South East Water. Here are the main contact numbers for South East Water, and Thames Water:

How to reach your water providers in Greenlands

Speaking to an advisor at South East Water or Thames Water is one of many options to deal with your Greenlands water issues.

South East Water telephone numbers

In the table below we have listed the main telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also write to South East Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the South East Water or Thames Water website.

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Greenlands

Water bill in Greenlands

Water rates in Greenlands depend on whether your home has a water meter or not. You can easily check if your Greenlands water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Greenlands water rates will have a meter number listed on their water bills.

Metered Customers in Greenlands

Customers with a water meter at their Greenlands home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges cover the consumption at your Greenlands home.

Unmetered Customers in Greenlands

Customers who don't have a meter at their Greenlands home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Greenlands home.

As an unmetered customer, the rate you pay for water in Greenlands is based on the rateable value of your home. The rateable value calculation of your Greenlands water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Greenlands might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Greenlands?

The average water bill Greenlands residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Greenlands water bill?

First of all, you will need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Greenlands bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Greenlands?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Greenlands RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Greenlands Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Greenlands have about their water supply.

Frequently Asked Questions About Water in Greenlands

Is the tap water in Greenlands safe to drink?

Yes! It's safe to drink the tap water in Greenlands. You can rest assured that Greenlands water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Greenlands water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Greenlands water to make it drinkable.

Where does the water in Greenlands come from?

There are three main sources of water that supply Greenlands:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Greenlands

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Greenlands is over 276ppm, that makes the water hardness in Greenlands is rated as very hard water.

What does this mean?

The water being supplied to your home in Greenlands contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Greenlands.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Greenlands No Water

If you don't have any running water in your Greenlands home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Greenlands.

If there is no water at your Greenlands home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Greenlands.

If there is no cold water, not even a trickle, contact South East Water or Thames Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the South East Water or Thames Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Greenlands water leak or flooding

Greenlands water problems can include anything from a burst water main or flooding, to a leak in your Greenlands home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Greenlands property, you must do one of the following as soon as possible:

  1. Ring South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the South East Water or Thames Water website and fill out the online form.

Why does the water in Greenlands taste strange?

If you find the taste or smell is different with your Greenlands water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Greenlands water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Greenlands water.

If you have questions about your water's taste, smell, or appearance, you can speak to South East Water or Thames Water using the contact information above.

Internet in Greenlands RG9

Greenlandsinternet connected globe

The broadband speed you get at your Greenlands home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see if it matches the average connection speed for Greenlands with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Greenlands Average Download Speed Greenlands Average Upload Speed
64.67 Mbps 15.37 Mbps
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The type of internet connection you have can have an effect on the speed you get in Greenlands. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when searching for a broadband provider in Greenlands?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Greenlands.

Availability

The first thing you need to think about whilst searching for a broadband provider in Greenlands is the availability. Most homes in Greenlands should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Greenlands?

  • Fibre broadband
    • This is the fastest type of connection you can get in Greenlands
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Greenlands homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Greenlands.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Greenlands.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Greenlands broadband value for money

Greenlands broadband bill

You also need to consider the price you pay for broadband in Greenlands. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a internet connection in Greenlands. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Greenlands Broadband Reliability

The reliability of broadband in Greenlands should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Greenlands home is going to be important.

Greenlands broadband customer support

Our final tip, the technical support for your Greenlands internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Greenlands.

Broadband FAQ

Below we've answered some our the most common questions that customers in Greenlands ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Greenlands?

The average internet speed in Greenlands is:

Greenlands Average Download Speed Greenlands Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Greenlands, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Greenlands house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should choose for a broadband service in Greenlands.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Greenlands

Corded telephone area code Greenlands

The landline area code, sometimes called the dialling code, for Greenlands is 01806. If you call someone in Greenlands, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Greenlands call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Greenlands

Residents of Greenlands can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Greenlands home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Greenlands distribution network operator, but should the need arise, you can find the distribution network operator for Greenlands in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Greenlands

The electricity distribution network operator for Greenlands is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Greenlands

There are no power plants within a 10 mile radius of Greenlands.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Greenlands

You might be wondering which municipalities are nearby Greenlands, in the table below you can see the five closest municipalities to Greenlands.