Utilities in <u>Guidepost

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Your Complete Guide to Utilities in Guidepost

Are you moving and want to know more about Guidepost? Our comprehensive utilities guide to Guidepost will explain in detail everything about broadband, area codes, power generation and energy distributors, and Guidepost water and sewerage. Keep reading to learn everything about utilities in Guidepost.

About Guidepost, Northumberland

Guidepost NE62 has a population of 9,350 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Guidepost?

Guidepost water services are provided by Northumbrian Water. Here are the main contact numbers for Northumbrian Water:

How to reach your water provider in Guidepost

Calling a phone number for Northumbrian Water is one of many contact methods to talk about your Guidepost water problems.

In the table below you will find the telephone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also get in touch with Northumbrian Water, you have the choice of posting a letter or sending an email. You can even send your message through the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Price of water in Guidepost

Water bill in Guidepost

Water rates in Guidepost depend on whether your home has a water meter or not. You can easily find out whether your Guidepost water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Guidepost water rates will have a meter number listed on their water bills.

Metered Customers in Guidepost

Customers with a water meter at their Guidepost property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Guidepost home.

Unmetered Customers in Guidepost

Customers who don't have a meter at their Guidepost home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Guidepost home.

The rate unmetered customers pay for water in Guidepost is based on the rateable value of your home. The rateable value part of your Guidepost water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Guidepost could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Guidepost?

The average water bill Guidepost residents are billed is £14.83 each month, that's £178 per year.

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How do I pay my Guidepost water bill?

First, you must sign up and register with Northumbrian Water. After you register your details with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Guidepost bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Guidepost?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Guidepost NE62, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Guidepost Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Guidepost have about their water supply.

Frequently Asked Questions About Water in Guidepost

Is tap water in Guidepost safe to drink?

Yes! The tap water is safe to drink in Guidepost. You can rest assured that Guidepost water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Guidepost water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Guidepost water to make it drinkable.

Where does the water in Guidepost come from?

There are three main sources of water that supply Guidepost:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Guidepost

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Guidepost is fewer than 60ppm, that makes the water hardness in in Guidepost is rated as soft water.

What does this mean?

The clean water supply to your home in Guidepost contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Guidepost.

Guidepost No Water

If you don't have any running water in your Guidepost home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Guidepost.

If there is no water at your Guidepost home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Guidepost.

If you don't have any cold water, not even a trickle, contact Northumbrian Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Guidepost water leak or flooding

Guidepost water problems might include anything from a burst water main or flooding, to a leak in your Guidepost home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Guidepost property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Northumbrian Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Northumbrian Water website and complete the online form to report the issue.

Why does the water in Guidepost taste strange?

If you find the taste or smell is different with your Guidepost water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Guidepost water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Guidepost water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Northumbrian Water on the contact details above.

Broadband in Guidepost NE62

Guidepostinternet connected globe

The speed of your internet connection at your Guidepost home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average internet speed in Guidepost with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Guidepost Average Download Speed Guidepost Average Upload Speed
38.20 Mbps 10.00 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Guidepost. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Guidepost?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when picking a broadband provider in Guidepost.

Availability

The first thing to consider before picking a broadband provider in Guidepost is the availability. Whilst many homes in Guidepost can take advantage of fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Guidepost?

  • Fibre broadband
    • This is fastest connection that's currently available in Guidepost
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Guidepost homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Guidepost.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Guidepost.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Guidepost broadband cost

Guidepost broadband bill

You also need to consider the monthly cost of broadband in Guidepost. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a broadband connection in Guidepost. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Guidepost Broadband Reliability

The reliability of the broadband connection is in Guidepost must also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Guidepost home will be an important thing to consider.

Guidepost broadband customer service

Our final tip, the customer service of your Guidepost broadband connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is a strong plus when you choose a broadband provider in Guidepost.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Guidepost ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Guidepost?

The average broadband speed in Guidepost is:

Guidepost Average Download Speed Guidepost Average Upload Speed
38.20 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Guidepost, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Guidepost house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should pick for a broadband service in Guidepost.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Guidepost

Corded telephone area code Guidepost

The telephone dialling code, sometimes called the area code, for Guidepost is 01806. If you call someone in Guidepost, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Guidepost call cost?

If calls are included with your landline or mobile, then the call cost should be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Guidepost

People living in Guidepost are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Guidepost home to the gas and electricity networks.

More often than not you won't need to speak to the Guidepost distribution network operator, but should the need arise, you can quickly find out which DNO covers Guidepost below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Guidepost

The electricity distribution network operator for Guidepost is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Guidepost

There are no power plants within a 10 mile radius of Guidepost.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Guidepost

If you've ever wondered which municipalities are within reach of Guidepost, in the table below you can see the five closest municipalities to Guidepost.

Closest five municipalities to Guidepost
Municipality Distance from Guidepost
Morpeth 1.7 miles
Mitford 1.7 miles
Ashington 1.73 miles
Bedlington 2.04 miles
Hartford Bridge 2.04 miles